I just bought the Harmony One remote and am having trouble with my motorola DVR from comcast. I've noticed significant delay when pressing a single button repeatedly such as I tend to do when scrolling through the guide or doing a title search. The OEM remote is much faster and I can press teh button say four times and it quickly responds and moves the cursor.
With the Harmony, there is a very noticeable delay between each transmission, and the commands are queued so that if I press it four times it moves four times, but with significant lag time.
I've tried configuring the delay and repeat settings. Even with repeat 0 and both inter-device and inter-key delay set to 0 there is still a very noticeable lag.
However, with the harmony if I hold down the button rather than pressing it repeatedly it does respond quickly, so it seems like the problem isn't with the delay settings for transmitting the command but with the remote's ability to process quickly the keypresses on its own keypad. Have other people had this problem and found any sort of resolution?
I called logitech support and the operator actually thinks the remote is defective and has started and RMA process, but I'm somewhat doubtful and I'm worried I'll go through an RMA hassle and discover that this is just how it is.