Originally Posted by gregger77
Any help appreciated! (I am also posting this in the Onkyo TX thread.)
After a long period of finagling, it turns out...
1) I goofed. Looking at the diagram of how to teach the Logitech to learn commands, it looked like the two remotes are placed "head to head." In fact, the arrangement is "head to toe" (weird but cool, I suppose, that the Logitech has IR sensors at both ends).
2) Logitech goofed. They sell a product whose database of thousands of common home theater equipment still, after what I have discovered from many different web threads, is not that great with Onkyo receivers.
Logitech technical support walked me through "learning" every single command from the Onkyo remote that I need to watch TV, listen to music, etc. Eager to get me off the phone, he said, "That's all, right?" I said, "Well, sure, for now, but there are DOZENS of commands that I use the Onkyo remote for while doing these activites--change aspect ratio, change audio profile from Dolby to All Channel, etc. etc etc. Are you saying I your database doesn't know a single one of these...and that I have to teach all of them to the 650?" He said, yep, that's what I'm saying.
He'd "make a note of the issue" and they'd "let me know" when they get their Onkyo receiver commands database "fixed."