I recently won a hardfought battle with my Harmony One that had been raging for some time. For some reason, some of the remote codes for my Pioneer VSX-1017 were missing from the Harmony One IR Learn database list when I added the VSX-1017 reciever/device to my Harmony One family room remote. The original remote for the VSX-1017 did not even have the buttons for one of the main inputs (VIDEO/GAME) or A/B speaker switching! Thanks Pioneer! Therefore I could not even do an IR Learn from the original remote for them. One of the inputs "SIRIUS" (to which my off air TV antenna audio is connected) was on the original remote as a shift+Sirius input, sharing a button with another main input. The sift+Sirius button(s) worked just fine on the original remote but was not in the IR Learn database of the Harmony One and the IR Learn never took when trying to put it into the Harmony One via the original remote. Probably a delay issue with the "shift", but I could never resolve it.
After just living with the fact that I would just have to switch speakers using the button on the front of the reciever and two activities would not go to their desired input on power-up (using "Input-Next" until the desired input came on), I had an epiphany. Since the IR Learn function on the Harmony One didn't seem to be working much, I started thinking about adding codes directly to the database which would be pretty much fool proof as long as the correct code was in place. There are complicated ways to do it via software, etc. and the "Zapper" thing on the My Harmony member's website never displayed the "Hex Code" input option like it was supposed to (I had the hex codes for the inputs) to convert and add the codes to the database manually. Logitech wanted money to do it for me since my 90 day "honeymoon" period was over. The challenge was on.
I had 3 codes I needed to make my AV receiver 100% functional with the Harmony One. All other devices in my activities were being controlled just fine with the exception of the Wii which is RF and I can't justify getting the RF remote just to turn a little box on and off. I don't play Wii that much anyway and the Wii RF remote is needed to control the thing anyway much less than to turn the Wii box on or off.
I then found a website that sold nothing but new and used remotes (they're all over the internet) and had good pictures of the remote for sale. I began perusing remotes of similar Pioneer AV receiver models because I knew their remotes would probably work for most of the inputs on my receiver. I located one remote for a VSX-1022 that had the "Input Video/Game" button and the "Input Sirius" button on it (dedicated with no "shift" required). Then I found a remote for the VSX-1018 that had a "Speakers" button on it.
Rather than buy the OEM remotes and attempt an IR Learn I knew probably wouldn't work, I simply added the recievers/devices to my family Room Harmony One account, updated the remote, verified the code was in the device's IR Learn database list, verified the touch screen buttons worked on the reciever for the missing inputs and speaker toggle issue, renamed them RECIEVER 2 (VSX-1022) and RECIEVER 3(VSX-1018), re-did the activity setup for the activities missing the inputs by substituting reciever 2 or 3 for the original reciever, assigned the speaker toggle button for the activities that needed speaker toggling (we like to listen to the radio tuner or satellite music on the back patio speakers), and updated the remote. Verfified EVERYTHING WORKS GREAT!
I don't know why I didn't have this revelation years ago, but better late than never. This probably isn't new for most Logitech officianados on here but I feel pretty sweet right now. Didn't have to buy the original remotes, didn't have to pay Logitech to add the codes to my account, and everything works great. Hope this helps someone!