My Comcast remote stopped working this morning, wouldn't control the tv, dvd or dvr.
So I went to comcast and they gave me a new remote, after quick setup for the TV and dvd, it now controls the tv and dvd, but won't control the DVR which is a Motorola DCH 3416.
So I took back the remote to comcast and they gave me another. Same sitatuation, remote works for the tv and dvd, but not the comcast dvr box. They are now closed for the weekend.....
Thoughts on how to get this remote to work. I've tried codes in the manual and customer service is useless???