i have a 720 that is recently loosing function on a second button (first was left middle screen button, still works with very forceful press, and now the 'down' arrow on 4way pad)
went around forever trying to find a phone number for harmony after not getting a reply to email after two weeks, and the rather broken english on the other side informed me that there was no repair or refurbishing services and i should just go buy a new one from them....
i have another 720 that they replaced because of the silkscreen issue on the buttons, its been 'deactivated' so i can't program it, and the same harmony person said there was no way to reactivate it (everything works fine on it other than the programming is old, but they sent me a new one when i called to ask about a the button icons rubbing off)
i searched around on here and see where before people were being offered 50% off codes by logitech for new remotes from their website so i'm wondering if i just called the wrong number or what?
i love my 720, just wish all the buttons worked (or that i could have older one reactivated) failing that, i can't really see dropping 250 on a new touch....
suggestions? 'special' phone numbers? secret technique for getting my first 720 put back on my account?
Hey, I'm a firm believer in the philosophy of a ruling class
Especially since I rule.