So I recently bought a Harmony Smart Control after reading rave reviews about the Ultimate Hub. It was a Black Friday deal and I thought "Cool. I can get the Hub AND a $30 remote for the same price as the Hub itself". I wanted to upgrade from a Harmony One. I've actually bought three Harmony Ones over the years (one for me, two for my parents) and I am very happy with them. I do not like the new Ultimate remote at all. The design with the LCD screen in the center would drive me nuts since I exclusively watch tv via Media Center on my 360. I need the DVR controls front and center- not exiled to the top of the remote.
Anyway, I quickly found out that the Hub PLUS remote is limited to 8 devices- artificially. The Hub by itself supports 15 (at least). Since when does adding a $30 option/accesory DOWNGRADE (by almost 50%) the capabilities of a device!?
The funny thing is, during setup it did allow me my 13 devices when I transferred my Harmony One settings. The problem is, I need to add a device and I can't unless I delete six existing devices (not going to happen).
So either I have to buy a Harmony Touch (which I will never use) to "unlock" the option of using 15 devices, or completely scrap my current setup, and replace it with just an Ultimate Hub.
Is there a way to remove the RF remote from the setup, and get the Hub by itself back to just the base version that allows for 15 devices? The remote is nice and all, but it lacks a help button and backlighting so I will probably have to grab my Nexus 7 for anything advanced anyway. I'll take the 15 devices over the cheap remote any day.
For the resident Harmony rep- WHAT WERE YOU GUYS THINKING? Artificially limiting to the Hub to 8 devices when the user spends extra $$$ is either A) Greed B) Stupidity C) Both. I was completely blindsided by 8 device limit because I had researched the standalone Hub. Sure. If you carefully read the package specs (the actual Hub is the same physical device across all packages), it mentions the 8 device limit, but what reasonable person would think that buying the more expensive package with an extra accessory would cut the capabilities (again, artificially) in half?