Good Afternoon Gents,
I have an MX-780 URC remote and the CCP software (looks like May 2010 version) from my dealer. I originally programmed this remote about 2 years ago and have since upgraded PCs. I kept my install app from the dealer and just loaded it on my new PC however CCP does not recognize my MX-780, nor is the MX-780 an option to start from scratch with.
I'm a little puzzled since I was able to program 2 years ago and I haven't updated the CCP software... of the MX series, CCP only shows the 880, 900 and 980. The program won't load my MX-780 template nor download my programming from the remote.
Any thoughts or guidance? Obviously, there is the "contact your dealer" solve-all but as you well know, us programming our own remotes is money NOT in their pockets. I hate to troubleshoot with the dealer that is doing me a favor and not making the extra service call money he could otherwise collect.
Thanks for the help,