I've set up my friend's music and HT stuff over the years. Last major effort was a new plasma and bluray. Had her buy a URC-WR7 for convenience. I set it up promptly with no issues, and all seemed to work well.
Months later I got a distress call, and found that the remote was working fine except it wasn't sending commands to the AVR. I did a factory reset and re-programmed everything, and again left her with a working setup. Weeks later, it happened again, re-programmed again. And failed yet again.
Here are the components the remote must command:
Panasonic TC-P50S30 plasma
Panasonic DMP-BDT210 bluray player (VIERA-link disabled)
Marantz SR-7000 AV receiver (over 12 yrs old)
ROKU (1 or 2 generations old, Ethernet connected)
This will be my 3rd visit for this (35 miles away), and I'm out of ideas.
I recently read a blurb that suggested plasma TVs might disrupt remotes somehow. This remote is never closer than 10 ft away. I guess the URC-WR7 is an IR, not sure, if that matters.
It "feels" as though the URC-WR7 simply drops the Marantz codes. I've programmed it for the AVR a couple different ways: the preferred "Quick Setup", and also "Auto Search" methods. Each sets up fine, but somehow fails later on.
Is it possible the Marantz's old age is a factor? (I've got an SR-8000, no problems with a very old URC-100)
Anyone familiar with these budget URC models? Any known issues with URC-WR7 in particular?
If I need to move to another remote, any suggestions? Needs to be inexpensive, easy to operate. My friend is VERY tech-averse.
Thanx in advance!