Originally Posted by opie168
I bet u have the same issue with this one then... Only difference ill see is feel between the 2... Setup wise it doesn't get any easier than harmony for integrating multiple different components and interfaces.
Are there different softwares for Logitech remotes? I have Harmony One, and setup wise it can't get any worse :P The software for programming the remote is by far the worst designed UI and user experience this side of year 2000. It inexplicably also requires internet connection, and I believe is nowadays a web app only.
It is for the painful software I don't have some of my newer devices fully configured. That alone is almost worth $250 to change remotes. Almost.
I have to say I like the minimalist design of the Neeo, and the few tactile buttons. Harmony One has way too many buttons which I never use - not really an issue in itself, but if the Neeo UI is well-designed, this could be a killer device.
Originally Posted by Laredo
Since they don't charge your credit card until it ships that doesn't worry me in the least.
If I don't like it I can always send it back call my credit card company and they will remove
the charge without a problem.
I really see very little risk here?
Confirming what essentialjpm said: you are charged the second the campaign ends. You will get charged even if the product is never delivered, and you have practically zero chance of recovering your pledge. Since it is likely to take months for the remote to arrive, your chances of disputing the charge might be limited or non-existent, depending on your CC provider policies on grace periods.
Out of 34 project I've backed one was a no-show and the creators just disappeared and stopped communicating, and KS wouldn't do anything. Fortunately it was only around $30, but frustrating nevertheless. Another one was delayed for over a year, and I'd say most have been delayed by a few weeks to months.
All in all, it's to be expected, and KS is not for everyone. In my experience the ones with physical products are more likely to be delayed due to inexperienced production crew or quality control issues. Yet it is a great source for early birds who know the risks, and are willing to put money up on projects which otherwise might not see the light of day.
No idea about the background of the Neeo team, so this is not a judgment on them or the campaign. Neeo looks legit to my layman eyes. They seem to have working prototypes, and the brain unit in one of the videos appears to have all the parts that they claim in the product page.
Very excited about it, but I will not buy a remote at this time as my Harmony One works. Only backing at the entry level to get access to the user voting to prioritize products to be supported by future upgrades, and well, just to support it. But when I upgrade to a 4K projector when their prices come down to earth, Neeo might be just the thing so I don't have to open up the abortion of a software the Logitech programming app is.