Originally Posted by ahr2003
I just sent them an email. I also called. Hopefully others will do the same.
Here's the text of the email I sent:
"Within an activity, the LCD button assignments always seem to sort themselves by device. The result is that the button assignments are not in the order I want.
It would be nice to be able to get the remote (or the software) to stop sorting the LCD button assignments by device, and just leave them in the order I entered them.
Also, when the user adds an LCD button assignment to one activity, it is sometimes automatically duplicated to other activities. Usually, this is NOT desirable, so it would be nice to be able to turn off this automatic duplication "
Here's the response I received:
"Thank you for your recent inquiry about your Harmony Remote
I am sorry to inform you that at this moment we are not supporting Russian; however it might be supported in the future. Furthermore if you have any problems, questions or concerns you can contact us via email or telephone in our supported languages: English, French, Spanish, Dutch, Italian, and Danish. We apologize for the inconvenience and look forward to working with you.
Please click the link below for our support hours and contact information.
If you would like further information and other tips on customizing your remote please visit the FAQ portion of your Harmony member website. To access, Click "Support", then click "FAQ" while logged in your harmony member page.
We hope that we were able to assist you in resolving this issue, however if you are still experiencing any difficulties with your Harmony Remote, please feel free to contact us again. Please click the link below for our support hours and contact information"
Then I received the following email:
"We have not heard from you concerning your request for support in the 120 hours since we sent you a response. Consequently, we have changed the status of your question to SOLVED."
Well, I guess that's it then, isn't it?