Originally Posted by Stereodude
Has anyone attempted a DIY repair? I have several buttons that have been acting up on my 880, and the current crop of universal remotes on sale are less than inspiring. I can't really see paying half of what the remote cost to fix a few buttons.
I just looked it up and I paid Quin at Harmony Remote Repair $35 for a bad tilt sensor and he ended up fixing some "lazy" buttons as well as basically part of the service. He also threw in a new battery cover. He takes the remote apart, inspects it and then emails you with what he thinks needs fixing and you go from there. My impression is that you will get far more than what you really feel you've paid for with him, the value is very high in other words. And the turn around time was spectacular, I mailed the remote to him on a Monday from northern California and I had the remote back in my hands that Saturday. He's based in NY.
I think I paid around $200 for my 880, maybe $180 or so, I don't really remember, but to have a few buttons cleaned/fixed should not cost too much - a tilt sensor replacement was only $35 - so in my opinion it's easily worth it to send it to him versus trying to fix it yourself.
I found this doing a search,
How to open your Harmony 880 or 890 Remote Control
to give you idea of how to open it.
Personally, I wouldn't even think twice about sending it to HRR, I would be very surprised if you ended up having a bad experience in doing so.
Most definitely agree that current remotes are very uninspiring and also very expensive, the 880 is a real gem and worth maintaining.