Join Date: Apr 2003
Location: Jacksonville, FL
Mentioned: 1 Post(s)
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I just received my Dell Harmony 880. Unfortunately, it is defective. Pressing certain buttons, mostly the 1, 4, 7, and + buttons, all on the left side, don't yield an ir signal (evident from the ir flashing indicator not flashing on the remote) unless you press them very hard.
I don't know where to return it to, Dell or Logitech.
Who would get me a remote back faster, i.e., i wouldn't have to first return and then wait for my new one.
If Dell would first send me a new one back, and then I could return one to them, that would be my preferred method.
No since getting a refurb from Logitech right out of the gate.