Sorry Mattardo, you've got it all wrong.
When you set up a device, you can tell it to use discretes(if available), OR toggles. If you set it up with discretes, it will use discretes just like any other universal remote.
It sounds like you added extra steps to the activity start sequence to send discretes after everything else is set up. This is absolutely not required. All you had to do was go to "Power options" for the device in question, then select "This device has a command for ON, and a seperate command for OFF". You then select the appropriate commands for ON and OFF, and the remote will use them whenever you select an activity.
The sequence when starting an activity is to send all power commands first(assuming those commands are setup in the "Adjust power settings"), whether they are discretes or toggles. Next, Power On Delays are invoked, followed by setting of inputs(once again, using discretes if available and setup, or toggles if discretes aren't setup). After this is done, the extra activity start commands are sent(this is where it sounds like you put your discretes, instead of the correct Power or Input setups).
I understand you might have been misinformed by tech support(which is unusual...they are usually very good), but the fact is the remote WILL use discretes if available just like any other universal remote...WITHOUT any extra steps. It is possible they didn't understand exactly what you were trying to do.
As for "CZZER, that's the glory of discretes. The remote doesn't have to keep track of power states, it's not needed. I can program all my current remotes to "keep track of power states" using discretes. What does the Harmony do anyways with it's info? It applies toggle power commands."
I know all about the glory of discretes. I use them wherever possible. However, some of my devices(like many on the market) don't have discretes available. In this case, the glory of Smart State means the remote keeps track of power and input states, which most certainly IS needed. You might be able to program a regular universal to do something similar, but it will be a hell of a lot harder than with a Harmony, if not impossible. And once again, it does not apply toggle commands if discretes have been setup properly.
This isn't meant to be a dig at you Mattardo...I understand you were lead astray by tech support(which is a shame...I think you would have been impressed if you had persisited). I'm just trying to clear things up for other potential purchasers...this remote is a lot smarter than a $20 OFA(apart from the sleep timer