I got the remote a week or two ago and I'm pretty happy with it. I wish they had included A, B, and C buttons, as most DVRs and digital cable boxes use these buttons. Well, the ones I've always used have them anyway.. It also would have been nice to have an extra "List" or "DVR" button or something to bring up the DVR menu. I'm using the Menu button for that, so it's alright.
It's just that if they're marketing this as "great for DVRs" or whatever, they should have these extra, standard buttons. Obviously, I could be using the LCD buttons for all this, but it's just annoying to reach up there all the time. I'd rather use the LCD for weirder, non-standard stuff than for the stuff I use every day. Page up and down buttons are great, though, and I'm glad they put those in there.
The playback buttons are weirdly laid out, as well, but they're more accessible than on the other remotes in this price-range, so it'll do. It can be tough to tell which one you're hitting though, because they're all the same size and there's no little "bump" on any of the buttons to tell you which one you're on.
Of course, after all my complaining, I'm still WAY happy with the remote and I'm sure I will use this remote until a better Harmony comes along.