What I outlined above is precisely how my button setup appears in the software when looking at the button layout for the "Watch DirecTV" Activity (not when looking at the HR20 device menus). The above description is laid out as follows: [Button] - [Device] - [Command], so for Skip Back, the Button is [Skip Back], the Device is [Satellite], and the Command is [SkipBackward]. I have an HR20-700. I hope that helps.
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