Official Logitech Harmony One thread - Page 380 - AVS Forum
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post #11371 of 11376 Old 10-19-2014, 12:43 PM - Thread Starter
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Originally Posted by Sgooter View Post
Thanks guys - much appreciated.
I don't know yet if the OEM battery will come out or if it's swollen; will check on this soon. Just thought that after 7 yrs I should probably get a new battery for it. I have noticed that my H1 needs recharging sooner than it used to.

UPDATE: The OEM battery is very swollen in both of my H1s and they're not budging, so I have emailed Logitech support for a solution...keeping my fingers crossed.
They will probably offer you a Ultimate One. IMHO they are much better than the forum gives them credit for. Not perfect but I've been using the Ultimate for months now and am quite used to it. Yes I miss some things but I'm mostly over it.
I'd advise taking it if offered. They are also easily upgradable to Ultimate (RF) as the remote is the Ultimate just without the RF kit.

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post #11372 of 11376 Old 10-19-2014, 12:46 PM - Thread Starter
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Originally Posted by Feirstein View Post
I just replaced my One with a Touch. I'll report back if it is an adequate substitute.
Touch < Ultimate One. They basically fixed the errors they made in the Touch. Can you still return it? Yes it's that different.

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post #11373 of 11376 Old 10-19-2014, 01:21 PM
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Originally Posted by Sgooter View Post
Which Harmony model do they typically offer as a replacement for the H1?
I believe they're replacing it with a touch.
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post #11374 of 11376 Old 10-19-2014, 01:44 PM - Thread Starter
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I believe they're replacing it with a touch.

The last reported replacement was an Ultimate One. The Touch is discontinued.

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post #11375 of 11376 Old 10-19-2014, 03:04 PM
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Does Logitech require the problematic H1 be shipped back to them as part of the exchange?

When in doubt, do the right thing.
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post #11376 of 11376 Old 10-19-2014, 03:29 PM - Thread Starter
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Originally Posted by Sgooter View Post
Does Logitech require the problematic H1 be shipped back to them as part of the exchange?
No, the ID code you give them will enable them to kill the remote. You can still use it as it sits but never program it again.
Sometimes they asked for a part but I don't think they do that any more.

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