Originally Posted by rightintel
For the price it's hard to beat, but only half the reviews out of 250 on Amazon are four star or higher. That's awfully low(especially for a tech product). I rarely buy a product unless 80% of its reviews are 4 star or higher.
That's a reasonable thing to do. But this is a unique situation. I absolutely hated this remote when it first came out. The website used to program it was awful (still is). They tried to beat Harmony at their own game and failed miserably. But now that users have created their own software that is far superior, it's a completely different ballgame. You can basically disregard every review that was written before 3 months ago and read those written by the few users of Remote Master, especially ex-Harmony users. Here's a good example:
Acoustic Research XSight Remote
I've been an expert user and programmer of universal remotes since years before Harmony existed. I've used nearly every kind of universal remote. I have a dozen Xsights, 4 of which are in constant use, and 6 Harmonys sitting in my closet.
Here's the bottom line. The One and 890 are history unless you're willing to pay a lot of money. URC is a great alternative, but also very expensive and comes with its own set of complications. The Xsight is as good and in many ways better than Harmony and extremely cheap at the moment and finally has some great software. Given the price, the risk is very low. Even if you think it's terrible the moment you get it, you can throw it in the garbage and will have lost almost nothing. If you like it, you've gotten yourself an incredible deal and opened up a world of possibilities Harmony never had.