Originally Posted by jbrennan8
Hi--I have been using the extender (433 mgz vers) for about a yr with a harmony 550 with perfect results. The flying saucer was in a cabinet and used the one eye wire connect.
Then battery replacement warning on remote, so I, recharged all batteries, and no connection to the various units (tv, dvd, cable box) Does anyone have any idea what the problem is? Thanks
Hey Jim, got your PM. I'm sure you've tried the obvious like placing the transmitter in different postions in the remote's battery compartment, moving the antenna around, double checking that the emitter cable is plugged in all the way, etc.
What about trying the transmitter out in your components' original remotes?
Have you tried positioning the spaceship in front of your components to see if flashing them without using the emitter cable makes a difference?
I'm really not sure what else to suggest. As you know, for most people this device works like magic right from the start.
I had a situation once though where after working perfectly for months (and a couple of successful battery recharges during that time span) it suddenly started to drain the rechargeable transmitter battery overnight.
Through trial and error I determined that the battery was indeed charging and holding a charge. I was able to confirm this by using the freshly charged battery in my other NG kit so I knew that both the spaceship charger and the battery were both good so that only left the transmitter itself as the possible culprit.
I contacted the manufacturer and explained what was happening. They suggested I box it up and send it to them and they'd send me a new one at no charge. All I paid was the shipping charge to send the defective unit back to them. The replacement has been working perfectly for about a year now.
Good luck...please post back with any furthur developments.