Hello, I just picked up a Harmony One. Everything on it works fine except for the fact that it simply won't learn new IR commands. I constantly see the message that there is no IR signal. I've tried moving the two remotes closer and farther apart a million times. I've tried turning off the lights, changing the surface they are sitting on, using a different USB port, etc etc.
Every now and then I'll briefly see the "poor IR signal" message, but that's rare and it will never turn into anything.
If it matters, I'm running 32-bit Vista.
Anyone have any ideas? Is it possible my IR receiver is just broken?