Since I was asked to start this thread over in the 2010 Panny thread, here it is.
Ordered my 50G20 last Friday at the local BB, they said it was in stock at the warehouse and would be here Wednesday. It actually showed up Tuesday, and I spent last evening getting it mounted on my Unibrak articulating mount. (check into these if you're looking for a mount, great value)
First thing I watched was Lost, and was of course, blown away. After 7 years of my 47" Panny crt rear-projection set I wasn't sure how it would compare. I always liked the old set's film-like quality and fast blur-free picture, but I was worried about nothing. The new set has far better PQ than the old. The blacks are amazing, and even the fastest camera pans during action scenes look flawless.
I don't have any measuring equipment and I don't have any prior plasma experience to tell you any differences, but if you have any other questions, I'll be glad to answer.
Here are some pics. I'll put up more after I get the install cleaned up.
There is one thing you should keep in mind when reading posts in forums like these. Oftentimes people who are dissatisfied with their purchase for whatever reason will seek out a forum such as this one to see if other people are having similar problems. So, people here are probably more likely to have seen a problem with their set than the general overall public. I'm not criticizing this behavior -- it is only natural to see if there is a solution to your problem -- or for confirmation such as "I'm I really seeing what I think I'm seeing -- do other people see the same thing".
Also, many people here are very critical videophiles. It is their hobby and their "love". So they are much more critical of any flaw that the general public my never notice.
I a happy with my purchase so far. It hasn't been a week ye, but I have experienced zero issues, beyond the harmony remote and the TV not being the best of friends and that is only because I use rabbit ears and not a set top box.
Hi, I picked up a 50G20 over the weekend and love it. Just have a few questions, when looking up close at the TV, things look very snowy. I don't know how to explain it, and when trying to capture it with my camera it doesn't come out. For example, looking at the blue background of the viercast, up close i notice this snow effect but the image is fine when i move away. This is my first plasma and tv of this size so im not sure if this is normal. Second when showing really bright images, for example my computer desktop, the tv produces a buzzing noise, im assuming this is normal too? Just getting some opinions. Even with these 2 issues i love the g20.
I ordered my 54" G20 on April 2nd and I received a call from panasonic that it would arrive the middle of april
. I'm a little sad, was hoping to have something setup this week since the order status reads "Available for purchase." Anyhow, I can't wait till it arrives - I saw this in person next to the samsung and I was blown away at how much better it looks.
Quote:
Originally Posted by RandyWalters /forum/post/18440512
This entry seems to be new - i don't remember ever seeing it in their terms when i looked before.
Them invoking their "right to deny any return" takes away their only advantage of buying locally. Why does anyone need to buy locally from BB when you can buy online with about the same amount of risk, and get it cheaper and without having to pay sales tax?
I've had great service from Vann's in the past. Their 15-day TV return policy doesn't have a "right to deny" clause. You'd pay return shipping if a defect wasn't involved however:
***
Within 30 days of receipt of this shipment, you may return:
For money back or exchange, any new, unopened product. This does not include items purchased from the Clearance Center - Please see below for details on Clearance Center Items.
Within 15 days of receipt of this shipment, you may return:
For money back or exchange, any product in its original condition and packaging, excluding opened CD, DVD, VHS tape, or software. This does not include items purchased from the Clearance Center - Please see below for details on Clearance Center Items.
Within 7 days of receipt of this shipment, you may return:
For money back, any item purchased from the Clearance Center.
We will issue a full refund or exchange of items that meet the above conditions. Shipping costs can only be refunded if the return is a result of our error. Opened items returned after the 15-day period are subject to a minimum 20% restock fee to increase after 30 days. Unopened items returned after the corresponding 30 day period are also subject to a minimum 20% restock fee. Restocking fees can be increased in instances where there is excessive wear & tear, damaged packaging or if the item is over the corresponding return period ...
... If for any reason you elect to to return the television, you must do so within 15 days. It must be returned in the original box with the original packing material and with all the accessories. After 15 days, the purchase may only be returned in the original box and under certain terms and conditions. Please refer to the Return Policy explained above.
The green line on the right side of my screen is normal right? I can change it and it zooms out of it but am I still seeing the full picture or is some of it cut off?
Also, is it okay to turn it on to THX mode for the break-in period? I haven't made any changes to the brightness/color/etc yet. Just on THX mode and making sure I am watching stuff without any bars and trying to wtach stuff wtih limited logo's
It has something to do with a smaller layer of glass which used to damp out the sound of the buzzing but now it can be heard. It should be normal if you are close to the TV and hear it. if you are sitting way back and hear it then something is wrong and you should get it repaired.
Quote:
Originally Posted by lilming /forum/post/18442992
Hi, I picked up a 50G20 over the weekend and love it. Just have a few questions, when looking up close at the TV, things look very snowy. I don't know how to explain it, and when trying to capture it with my camera it doesn't come out. For example, looking at the blue background of the viercast, up close i notice this snow effect but the image is fine when i move away. This is my first plasma and tv of this size so im not sure if this is normal.
That document you read is old - it was for the 2005-2007 models where +0 was the halfway mark and they had a Picture setting in the menu. It does not apply to the newer models. The G20 has a different settings scale and Picture is now called Contrast. They should take that old page down, it just causes confusion now.
You don't have to turn the settings down on the current models - just adjust it till it looks good to you and watch it like a normal TV. It won't hurt anything.
Quote:
Originally Posted by RandyWalters /forum/post/18443233
That document you read is old - it was for the 2005-2007 models where +0 was the halfway mark and they had a Picture setting in the menu. It does not apply to the newer models. The G20 has a different settings scale and Picture is now called Contrast. They should take that old page down, it just causes confusion now.
You don't have to turn the settings down on the current models - just adjust it till it looks good to you and watch it like a normal TV. It won't hurt anything.
Quote:
Originally Posted by RandyWalters /forum/post/18443233
That document you read is old - it was for the 2005-2007 models where +0 was the halfway mark and they had a Picture setting in the menu. It does not apply to the newer models. The G20 has a different settings scale and Picture is now called Contrast. They should take that old page down, it just causes confusion now.
You don't have to turn the settings down on the current models - just adjust it till it looks good to you and watch it like a normal TV. It won't hurt anything.
Surprisingly my Contrast was at 100 even in Standard out of the box. I think my G10 was at 50 if I recall right. I've set mine down to around 55 Contrast & it is still plenty bright enough.
My set won't be babied either. It pretty much gets what it was purchased for from day one.
Nope that's total crap, I'd go back and demand an exchange. As long as your within the 30-day return window which you obviously are they have to do an exchange.
I had a similar experience where the geek squad tech didn't hear the buzz very well but he admitted that's most likely due to how loud the store was. He also had no problem setting up an exchange, they didn't have any left in stock so I have delivery scheduled for Saturday.
Quote:
Originally Posted by tkam /forum/post/18443634
Nope that's total crap, I'd go back and demand an exchange. As long as your within the 30-day return window which you obviously are they have to do an exchange.
See posts #1075 and #1076 in this thread. Best Buy's terms clearly state that they reserve the right to deny any return. They invoked that right with this gentleman. BB is a really scummy company and now that they no longer have Circuit City around to keep them honest they're doing whatever they want to do.
Quote:
Originally Posted by RandyWalters /forum/post/18443731
See posts #1075 and #1076 in this thread. Best Buy's terms clearly state that they reserve the right to deny any return. They invoked that right with this gentleman. BB is a really scummy company and now that they no longer have Circuit City around to keep them honest they're doing whatever they want to do.
I saw those posts, but that's hardly any reason for him to give up. I'd probably consider calling ahead next time but there would be a next time for sure. Might even be worth trying a different store if one is close enough. It sounds to me like he just got unlucky in the employee he had to deal with.
Quote:
Originally Posted by RandyWalters /forum/post/18443731
See posts #1075 and #1076 in this thread. Best Buy's terms clearly state that they reserve the right to deny any return. They invoked that right with this gentleman. BB is a really scummy company and now that they no longer have Circuit City around to keep them honest they're doing whatever they want to do.
Quote:
Originally Posted by RandyWalters /forum/post/18443731
See posts #1075 and #1076 in this thread. Best Buy's terms clearly state that they reserve the right to deny any return. They invoked that right with this gentleman. BB is a really scummy company and now that they no longer have Circuit City around to keep them honest they're doing whatever they want to do.
It sounds like they wouldn't do the exchange, but didn't deny him a return since he didn't ask or if he did it isn't in the post.
Personally I would just try another BB if there is one close, but this time go in for a return. I never do exchanges and find it easier especially receipt and paperwork wise to do just a return. Then I just buy a new one. The few times I have done exchanges at Best Buy I would later have issues with the extended warranties still being linked to the original exchanged product.
One interesting thing about Best Buy's website is ....
The first link you click on to find out their in-store return policy is technically a "summary" of their policy. The summary does not state the "full" policy:
So pretty crafty of BB. Caveat emptor! That said, I would hope that a reasonable BB manager would allow the return/exchange in the interest of customer satisfaction and future business.
There are many honest people that work for Best Buy, myself included. I do not consider it a crummy company. It is unfortunate what you are going through with your television. In my five years of employment, I have never seen anyone deny a customer a return for an un-damaged item. Call ahead and if you do not get the answer you desire then call customer care. You should not have to go through this much trouble to get your unit returned/exchanged this is unheard of where im from.
My P50G25 came in today. Got in mounted up but will have to take it down for a few reasons. 1. The power cord I currently have ran through the wall is a standard plug, where the new one angles down at 90 degrees. The old one hits the wall and causes the TV to angle up. So I currently have the TV plugged in to the wall in an outlet below it. Kinda messes up the mounted on the wall illusion with cables showing though. 2. The HDMI plug for the same reason, but I can buy a 90 degree adapter the solve that problem. 3. I forgot to run my Ethernet cable.
Overall I'm very impressed. However I think I hyped myself up over the black levels, and maybe I'm just looking too hard, but they aren't as black as I thought they should be in my head.
Regarding Best Buy, what about this scenario... Someone purchases a 50" G20 and Best Buy has free delivery on it. Their truck delivers the tv in a few days. However in a week or two the purchaser decides they don't like it. Does Best Buy come after it in a situation like that?
Or... How about if the tv seems defective; will they come pick it up due to some problem or defect with the tv? Or is the purchaser stuck in all situations to lug it back on their own?
I might be purchasing the 50" soon so I am curious... Thanks folks!
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