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Boone/Hickory, NC - Charter

71K views 567 replies 58 participants last post by  DrDon 
#1 · (Edited)
Charter has finalized their merger with Time Warner Cable and Bright House Networks, effective May 18, 2016.

It will be a number of months before any changes to operations or services take place, and customers of pre-merger Charter, particularly in the Dallas area, should continue to call 888-438-2427, go to charter.com, or visit the Charter offices located in Boone, Hickory, Lenoir, Morganton, or Lincolnton for local service, as the Gastonia, Shelby, and Charlotte offices will not be able to fully assist these customers, due to differences in billing systems and set-top equipment.

This thread is for discussion of HDTV reception topics specific to Charter Communications systems served by the Hickory, NC headend, which serve the following areas:

Boone (Wautauga County)
Avery County
Mountain City, TN (serving portions of Carter and Johnson counties in the Tri-Cities DMA, but is part of the Hickory-Boone system cluster)
Burke County (the area outside the Morganton city limits)
Hickory (Alexander and Catawba counties, except for the Maiden area)
Lenoir (Caldwell County)
Lincolnton (Lincoln County and Maiden, Dallas, High Shoals, and surrounding areas of Gaston and Catawba counties)

The following HD channels are available and require a Charter digital cable box or device equipped with a Charter-supplied CableCARD (and also a tuning adapter, for some devices):


Basic channels (Boone, Avery County, Mountain City):

702 WKPT (Mountain City system)
703 WAXN
704 WCNC-TV
705 QVC HD
707 WBTV
708 WUNE-TV2 (UNC-TV)
709 HSN HD
710 WJZY
712 WCCB
713 WSOC-TV
714 WHKY
715 WMYT-TV
716 C-SPAN HD
721 Univisión HD
733 Pop HD
737 Jewelry TV HD
741 C-SPAN 2 HD
742 C-SPAN 3 HD
864 TBN HD
866 INSP HD

Local channels (Hickory, Lincolnton, Burke County, Lenoir):

702 WBTV
703 WAXN
705 WCCB
706 WCNC-TV
707 QVC HD
708 WJZY
709 WSOC-TV
710 HSN HD
712 WUNE-TV2 (UNC-TV)
714 WHKY
715 WMYT-TV
716 C-SPAN HD
721 Univisión HD
733 Pop HD
737 Jewelry TV HD
741 C-SPAN 2 HD
742 C-SPAN 3 HD
864 TBN HD
866 INSP HD


Spectrum Select (in addition to the channels listed above):

656 IndiePlex HD
657 RetroPlex HD
658 MoviePlex HD
725 Univisión Deportes
729 Animal Planet HD
732 TV Land HD
736 WGN America HD
744 E! HD
745 Esquire Network HD
746 Oxygen HD
747 Bravo HD
748 TLC HD
749 Lifetime HD
751 Food Network HD
752 HGTV HD
756 Disney Channel HD
758 Nickelodeon HD
760 Freeform HD (formerly ABC Family)
761 Disney Junior HD
762 National Geographic Channel HD
764 Travel Channel HD
766 History Channel HD
767 Comedy Central HD
769 Investigation Discovery HD
772 AMC HD
773 A&E HD
778 Velocity
779 Discovery Channel HD
780 TBS HD
781 TNT HD
782 USA HD
783 Hallmark Channel HD
784 FX HD
786 Bloomberg Television HD
787 Fox News HD
788 CNN HD
789 CNBC HD
790 MSNBC HD
791 HLN HD
793 FOX Business Network HD
797 The Weather Channel HD
800 Liquidation Channel HD
801 SonLife HD
808 ESPN HD
809 ESPN 2 HD
811 Fox Sports Carolinas HD (North Carolina systems)/Fox Sports Tennessee HD (Mountain City)
812 Fox Sports Southeast HD
813 Regional Sports Extra Games HD
823 Golf Channel HD
825 NBC Sports Network HD
826 Fox Sports 1 HD
828 FOX Sports 2 HD
840 FXX HD
842 GSN HD
843 Syfy HD
844 Spike HD
850 FX Movie Channel HD
851 Hallmark Movies and Mysteries HD
863 Daystar HD
874 MTV HD
875 VH1 HD
876 CMT HD
877 BET HD
879 MTV 2 HD


Spectrum Silver (in addition to the channels listed above):

501 HBO HD - East
502 HBO HD - West
503 HBO 2 HD - East
504 HBO 2 HD - West
505 HBO Signature HD - East
506 HBO Signature HD - West
507 HBO Family HD - East
508 HBO Family HD - West
509 HBO Comedy HD - East
510 HBO Comedy HD - West
511 HBO Zone HD - East
512 HBO Zone HD - West
513 HBO Latino HD - East
514 HBO Latino HD - West
531 Cinemax HD - East
532 Cinemax HD - West
533 MoreMAX HD - East
534 MoreMAX HD - West
535 ActionMAX HD - East
536 ActionMAX HD - West
537 ThrillerMAX HD - East
538 ThrillerMAX HD - West
539 5 StarMAX HD - East
541 MovieMAX HD - East
543 OuterMAX HD - East
545 MAX Latino HD - East
561 Showtime HD - East
562 Showtime HD - West
563 Showtime 2 HD - East
564 Showtime 2 HD - West
565 Showtime Showcase HD - East
566 Showtime Showcase HD - West
567 Showtime Beyond HD - East
569 Showtime Extreme HD - East
570 Showtime Extreme HD - West
571 Showtime Women HD - East
573 Showtime Next HD - East
724 Fuse HD
726 Discovery Family HD
727 Sprout HD
728 Nick Jr. HD
731 EVINE Live HD
734 TV One HD
739 WE HD
743 NBC Universo HD
750 LMN HD
753 Cooking Channel HD
754 Nicktoons HD
755 DIY Network HD
757 Disney XD HD
759 Cartoon Network HD
765 Destination America HD
768 Science Channel HD
770 American Heroes Channel
771 Turner Classic Movies HD
774 truTV HD
775 OWN HD
776 FYI HD
785 BBC America HD
794 Fusion HD
796 VICEland HD
799 Nat Geo Wild HD
803 Ovation HD
804 SEC Network HD
805 SEC Network Alternate HD
810 ESPNU HD
818 CBS Sports Network HD
819 MLB Network HD
822 NFL Network HD
841 El Rey Network
849 ReelzChannel HD
853 Sundance Channel HD
854 IFC HD
857 AXS TV
862 EWTN HD
865 FamilyNet HD


Spectrum Gold (in addition to the channels listed above):

591 The Movie Channel HD - East
592 The Movie Channel HD - West
593 The Movie Channel Xtra HD - East
594 The Movie Channel Xtra HD - West
606 Starz HD - East
607 Starz HD - West
608 Starz in Black HD - East
610 Starz Comedy HD - East
612 Starz Cinema HD - East
614 Starz Kids & Family HD - East
616 Starz Edge HD - East
631 Encore HD - East
632 Encore HD - West
633 Encore Action HD - East
635 Encore Classic HD - East
637 Encore Suspense HD - East
639 Encore Black HD - East
671 EPIX HD - East
672 EPIX HD - West
720 UniMás HD
722 FOX Deportes HD
723 Galavisión HD
735 RFD TV HD
763 Smithsonian HD
777 Universal HD
792 BBC World News HD
798 AWE HD
806 Tennis Channel HD
807 Big Ten Network HD
816 ESPN Goal Line/ESPN Buzzer Beater HD
817 ESPNNEWS HD
824 NFL RedZone HD
829 NHL Network HD
832 Outdoor Channel HD
833 Sportsman Channel HD
835 Mav TV HD
858 HDNet Movies
873 MTV Live (formerly Palladia)
878 GAC HD
882 Willow TV HD


Included in Filipino View:

884 ONE World Sports HD


Included in French View:

870 TV5MONDE Info HD
884 ONE World Sports HD
892 TiVi5MONDE HD
893 TV5MONDE HD


Included in German View:

802 RTL International HD
884 ONE World Sports HD


Included in Latino View:

719 ESPN Deportes HD
725 Univisión Deportes
730 TeleFórmula HD
743 NBC Universo HD
757 Disney XD HD
759 Cartoon Network HD
795 Multimedios HD
834 ATRES Series HD
836 Ultra Familia
837 Ultra Kids
838 Ultra Mex
839 Ultra Fiesta
845 Ultra Macho
846 Ultra Docu
847 Ultra Clásico
848 Ultra Cine
852 Mexico 22 HD
855 Súper Canal HD
856 El Garage TV HD
859 Antena 3 HD
860 Estudio 5 HD
861 Tele El Salvador HD
867 Estrella TV HD
868 EWTN en Español HD
871 TV Chile HD
872 Video Rola HD
880 FOROtv HD
881 Azteca America HD
883 GOL TV HD
884 ONE World Sports HD


Included in TV Japan tier:

884 ONE World Sports HD
885 TV Japan HD


Included in South Asian Tier:

882 Willow TV HD
884 ONE World Sports HD
886 TV Asia HD
890 SET Asia HD
891 STAR India PLUS HD


HD Pay-per-view:

958 HD Pay-Per-View
968 Adult PPV HD
970 Adult PPV HD


Other channels:

375-383 MLB Extra Innings/NHL Center Ice HD 1-9

See also:
Charlotte, NC - OTA - general discussion regarding digital TV stations serving the Charlotte area
Charter HDTV - general discussion regarding Charter's HDTV services

HDTV reference on charter.net
 
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#403 ·

Quote:
Originally Posted by blackcap93 /forum/post/17208230


WBTV is now at channel 73-2.


Is this active now? I'm not getting this channel on my QAM tuner. I have an HDHomerun and don't pickup this channel. However i did notice yesterday when installing my new OTA tuner that 106.1 over QAM seemed to show a WBTV news advert. So i thought maybe 106.1 went from WMYF to WBTV. I'll be soon picking up a second HDHomerun so i can have dual tuners for both OTA and QAM. Giving my 4 tuners total. This should ease some issues i'm having with recording conflicts and TV channel watching conflicts.
 
#405 ·
Fox Soprts South HD and SportSouth HD have now been split into their own channels. Fox Sports South HD now airs the same programming as the analog channel, either in upconverted, pillarboxed SD or in HD. I assume this is the same for SportsSouth HD, but I can't be sure as Charter doesn't carry this channel
 
#406 ·

Quote:
Originally Posted by blackcap93 /forum/post/17259302


I'm still getting WBTV on 73-2 and WFMY on 106-1, and I'm also fed from the Hickory headend. WBTV was moved from channel 72 to 73 in the big line up reshuffle in August.


You may try rescanning your HDHomerun or by tuning to channel 73 directly.

It didn't help. I didn't get anything at all in the entire 70's channel range. I get WFMY however windows 7 doesn't show that channel up in the media center listings so it's almost worthless to me, but i haven't deleted i yet.


Maybe my HDHomerun just doesn't tune in that signal. Would it be 64 or 256 QAM encoding? Would changing that help? HDHomerun won't even tune the channel at either.
 
#407 ·

Quote:
Originally Posted by indiix2 /forum/post/17282914


Maybe my HDHomerun just doesn't tune in that signal..

QAM 73 is 519 mhz..which is same as OTA channel 22 which is WCNC-DT

I'd say you have an ingress problem with your cable drop.


256QAM is what cable uses now, 64 QAM just doesn't have the capacity.
 
#413 ·
Hickory-area viewers with QAM tuners can now tune to digital local channels as follows:


3-1 WBTV-DT1 (1080i)

3-2 WBTV-DT2 (This! Charlotte) (SD)

9-1 WSOC-DT1 (720p)

17-1 WUNE-DT1 (UNC-KD) (SD)

17-2 WUNE-DT2 (UNC-TV) (1080i)

17-3 WUNE-DT3 (UNC-EX) (SD)

18-1 WCCB-DT1 (720p)

36-1 WCNC-DT1 (1080i)
 
#417 ·
Yes, Disney Channel HD is on channel 756, and there should be a signal now, as long as you subscribe to the proper package.


Also, PBS Sprout (a channel aimed at preschool kids and their parents and caregivers) will be available on channel 112 beginning October 26.
 
#419 ·
I'm located about eight miles west of Hickory and have Charter Cable HDTV. Does anyone have any knowledge of changes in the Channel lineup adding ESPNU and CNBC for HD?


Formerly from Gastonia.


Hugh
 
#421 ·

Quote:
Originally Posted by HughScot /forum/post/19535980


I'm located about eight miles west of Hickory and have Charter Cable HDTV. Does anyone have any knowledge of changes in the Channel lineup adding ESPNU and CNBC for HD?


Formerly from Gastonia.


Hugh

Hugh,


At this time Comedy Central, Disney HD have already launched in your area. Now we will have more HD channels to come, but no concrete dates or channels to share at this time. I will send the request of ESPNU and CNBC to the local marketing group.


Thank you,


Seph
 
#422 ·
Even though we have NO HD channels in the Avery County area, we were at least able to receive WBTV channel 3.1 on channel 80.2 on our QAM tuner. But, a month or more ago that channel disappeared along with channel 3.2 from WBTV. Can you tell me why they were removed and if they will be putting those channels back on?


Thanks,

Johnny
 
#423 ·

Quote:
Originally Posted by Birds Nest /forum/post/19592420


Even though we have NO HD channels in the Avery County area, we were at least able to receive WBTV channel 3.1 on channel 80.2 on our QAM tuner. But, a month or more ago that channel disappeared along with channel 3.2 from WBTV. Can you tell me why they were removed and if they will be putting those channels back on?


Thanks,

Johnny

Johnny,


I sorry to hear of the issue and I will be more then happy to take a look and see what is going on. Have you rescanned to see if the channels has just move? Let me know if you have tried the rescan and if not when you do please let me know if that works.


Thank you,


Seph
 
#424 ·

Quote:
Originally Posted by Umatter2Charter /forum/post/19593331


Johnny,


I sorry to hear of the issue and I will be more then happy to take a look and see what is going on. Have you rescanned to see if the channels has just move? Let me know if you have tried the rescan and if not when you do please let me know if that works.


Thank you,


Seph

Yes, there for a while I was rescanning a couple times per week. When nothing ever changed, I quit doing it like that. Now, I've not rescanned in about a week to 10 days.


I'd surely appreciate anything you can find out.


Thanks,

Johnny
 
#425 ·

Quote:
Originally Posted by Birds Nest /forum/post/19596428


Yes, there for a while I was rescanning a couple times per week. When nothing ever changed, I quit doing it like that. Now, I've not rescanned in about a week to 10 days.


I'd surely appreciate anything you can find out.


Thanks,

Johnny

Johnny,


I have the Technical Operation group looking into this. Please PM me the phone number on the account so we can see what channel line up that you are on. ]


Thank you,


Seph
 
#426 ·
Same here,up to 5 days ago there was a QAM channel for every local station. Designated by the stations original channel number and a -1. 13 NBC Rockford was 13-1 and so on, for all the local stations. We have Charter. Five Days ago all QAM was gone. If you call Charter tech support they disavow any knowledge of the QAM channels saying "any channel number with a dash in it is not ours." "They originate with the individual broadcast stations" Of course they would rather rent you a box and charge you extra bucks for HD. When the TV isn't tied up I'll try rescanning and see what happens but I am thinking they have blocked the QAM signals somehow. The public once again losing to the Cable Companies.
 
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