Quote:
Originally Posted by KK20 /forum/post/20470070
My 5508 has been working flawlessly for months... until today!
I turned it on today and it is completely locked up! Unresponsive to the remote, NONE of the buttons on the panel will respond, including standby.
I unplugged the unit, waited for several minutes and upon plugging it in, the unit powers on to the same locked state it was in before. The only way to turn it off is to unplug it.
I've tried some of the reset methods mentioned in the forum, but with the buttons unresponsive, a reset is impossible.
I have looked too and have not found an answer for you. There has to be a combination of buttons to push. It would happen to you on the weekend. That sucks.
Quote:
Originally Posted by KK20 /forum/post/20470070
My 5508 has been working flawlessly for months... until today!
I turned it on today and it is completely locked up! Unresponsive to the remote, NONE of the buttons on the panel will respond, including standby.
I unplugged the unit, waited for several minutes and upon plugging it in, the unit powers on to the same locked state it was in before. The only way to turn it off is to unplug it.
I've tried some of the reset methods mentioned in the forum, but with the buttons unresponsive, a reset is impossible.
Quote:
Originally Posted by KK20 /forum/post/20470070
My 5508 has been working flawlessly for months... until today!
I turned it on today and it is completely locked up! Unresponsive to the remote, NONE of the buttons on the panel will respond, including standby.
I unplugged the unit, waited for several minutes and upon plugging it in, the unit powers on to the same locked state it was in before. The only way to turn it off is to unplug it.
I've tried some of the reset methods mentioned in the forum, but with the buttons unresponsive, a reset is impossible.
I had no response from the remote for the first time tonight but I could control the 5508 from the front panel. I took the batteries out of the remote and after putting them back in the remote functioned again.
There is a 40 pin (20 pin double row socketed pin -at each end- cable that goes from the display brd to the main micro brd). There may be a discolored area between 2 pin near one end.
Maybe be solder flux...and could be causing those 2 pins to short out causing a multitude of problems. I am sure you could clean it off with some type of solvent like rubbing alcohol or acetone as well as cleaning the 40 pin soldered area off as well.
Only units affected are those with a '0' in the eighth digit of the serial number OR the 9th digit is a ' 1, 2, 3 ' .
Sorry guys...this was not meant to be posted on the 5508 blog...it should be on the 80.2 blog and only seems to affect the unit 'locking' up with no functions working.
Quote:
Originally Posted by alanl715 /forum/post/20472195
There is a 40 pin (20 pin double row socketed pin -at each end- cable that goes from the display brd to the main micro brd). There may be a discolored area between 2 pin near one end.
Maybe be solder flux...and could be causing those 2 pins to short out causing a multitude of problems. I am sure you could clean it off with some type of solvent like rubbing alcohol or acetone as well as cleaning the 40 pin soldered area off as well.
Only units affected are those with a '0' in the eighth digit of the serial number OR the 9th digit is a ' 1, 2, 3 ' .
I don't have the 5508 yet but when I had the Integra DHC-80.1 the relay clicks and audio drop-outs were mainly with DirecTv while watching ESPN HD live and Showtime HD DVR'ed shows. I can understand when watching regular TV that the relay's would click when switching to commercials but the DVR'ed showtime shows would make no sense as they don't have commercials, only before and after. For music and movies it was not a problem but when watching Monday night Football on ESPN there would be a lot of relay clicks and occasional audio drop-outs after the clicks that I would have to rewind a bit to get the signal to lock on again.
I bet it's only a problem for a very small percentage of users but unfortunately I am in that small percentage. I still plan on picking up the 5508 for my next system though as I know the 80.1 sounded great so I expect the 5508 to be just as good if not better. My second system will be for mainly watching movies and listening to music, I am going to keep my Onkyo 886 pre-pro for the everyday TV watching system as it has always been a solid performer.
Alan is a authorized Integra dealer in Corpus Christi TX, which is also a Onkyo/Integra repair/service center, so I would trust his input on problems like this.
Originally Posted by alanl715
There is a 40 pin (20 pin double row socketed pin -at each end- cable that goes from the display brd to the main micro brd). There may be a discolored area between 2 pin near one end.
Maybe be solder flux...and could be causing those 2 pins to short out causing a multitude of problems. I am sure you could clean it off with some type of solvent like rubbing alcohol or acetone as well as cleaning the 40 pin soldered area off as well.
Only units affected are those with a '0' in the eighth digit of the serial number OR the 9th digit is a ' 1, 2, 3 ' .
Are replacement cables easily available and if done at home (either cleaning or replacement ) would doing so violate the warranty?
Does the short have any long term effects on the rest of the system. To put it another way : once the cable is fixed/replaced is the unit as good as new?
Originally Posted by anthonymoody
Any sense for when the 5509 and assorted other 2011 top of the line stuff will appear? (3009, 5009 receivers too)
TIA.
I am also interested. But looking at the 809, I noticed it will have both the HQV Vida and QDEO Video processors. Presumably, the QDEO to get to 4K scaling which is nice marketing but useless for almost all home theater systems. That worries me a bit.
Originally Posted by anthonymoody
Any sense for when the 5509 and assorted other 2011 top of the line stuff will appear? (3009, 5009 receivers too)
TIA.
They are due for release around September in the UK, but they might be out slightly before that in the USA, so maybe August.
Quote:
Originally Posted by RichB
I am also interested. But looking at the 809, I noticed it will have both the HQV Vida and QDEO Video processors. Presumably, the QDEO to get to 4K scaling which is nice marketing but useless for almost all home theater systems. That worries me a bit.
- Rich
Why would that worry you? I'm sure there's plenty of other technology inside that you will never use. I'll be buying a 5509 to use for sound only. It will have a single HDMI cable going into it, 2 Subs connected and component out for when I need to go into the menu.
Originally Posted by anthonymoody
Any sense for when the 5509 and assorted other 2011 top of the line stuff will appear? (3009, 5009 receivers too)
TIA.
Quote:
Originally Posted by mjf_uk
They are due for release around September in the UK, but they might be out slightly before that in the USA, so maybe August.
Why would that worry you? I'm sure there's plenty of other technology inside that you will never use. I'll be buying a 5509 to use for sound only. It will have a single HDMI cable going into it, 2 Subs connected and component out for when I need to go into the menu.
I do not intend to use either but the more stuff in series the more oportunity for issues. If history is the judge, expect firmware updates.
Quote:
Originally Posted by gurkey
To my knowledge 4K is needed for the upcoming new shutterless (no eye glasses) 3D Display modes.
Just bought the 5508. Set up rs232 for my Pronto 9800 remote.
All commands work fine, but no feedback.
Old processor was a Denon witch worked fine. rs232 protocol's for both processors don't differ in setup (bautrate,parity etc). Also the serial cable has the same Rx,Tx,GND config.
Im starting to think there's some wrong with the 5508.....
If somebody has a (good) working 2-way rs232 comm,
Yes, should be active. Commands are accepted. Only feedback is NULL
Remote is routed through a RFX9600 unit from Philips Pronto.
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