Please post any reviews, comments, experiences, comparisons with other media player about this player.
IT APPEARS SUPPORT FOR THIS MEDIA PLAYER HAS BEEN DISCONTINUED.
It appears support for this product is only via email.
Micca only has a 30 day return / exchange policy with 1 year limited warranty. If you get a defective unit, the buyer will have to open an RMA and pay for shipping. It will be up to Micca to either repair or replace the unit.
Just got my ep950 in the mail today. Not a bad player. I'm still waiting on my 3d tv to show up later this evening but I did a quick once over on supported formats.
H-SBS mkv, which i think is most common appears to work fine, shows double picture on my current 2d tv. Iso works, plays the movie in 2d. F-SBS does not work
says unsupported video. Hopefully support for this will be added later...
Regardless once I get my tv here will need to see how much worse a h-sbs vs iso looks. Might have to invest in hd for it. Although the bluray isos do appear to stream fine over my GbE connection.
Quote:
Originally Posted by daWill /forum/post/21592894
Just got my ep950 in the mail today. Not a bad player. I'm still waiting on my 3d tv to show up later this evening but I did a quick once over on supported formats.
H-SBS mkv, which i think is most common appears to work fine, shows double picture on my current 2d tv. Iso works, plays the movie in 2d. F-SBS does not work
says unsupported video. Hopefully support for this will be added later...
Regardless once I get my tv here will need to see how much worse a h-sbs vs iso looks. Might have to invest in hd for it. Although the bluray isos do appear to stream fine over my GbE connection.
It played tangled 3d bluray just fine over network. I just got my tv last night so I never did a quality compare vs the original bluray on my bluray player. However, it did look really good, so I'm guessing that look similar. I'll be trying out some more movies as I have more time but it does appear to playback everything I throw at it (minus the F-SBS mkv's). I was debating copying the blurays to bdr-dl to prevent scratching, but after seeing both 2D and 3d bluray iso's stream over the network I think I'm just going to rip them to ISO and store them on a NAS. Keep the originals locked away from the 3yr old
It's good so long as a new product is delivered through Amazon. It is quite annoying to get an obviously open and repackaged product when you've paid for new. There are a dozen or so bad reviews about this practice on Amazon, yet Micca seems content to continue to supply such product to Amazon for fulfillment. I should also mention that it is illegal (at least in the US) to sell used items as new. Maybe Jack would be kind enough to explain why they continue to do this. I've returned both the 600 and 950 models when used products arrived from Amazon. I eventually did get new product.
We are a reputable company and word of mouth discussions of our product is important to the success of of our business. We do not sell used products as new, because doing so is simply bad business. As you've illustrated, selling used as new will quickly find its way onto a public forum, for all to see. A company that wishes to stay in business would not do something as foolish as this.
It would have been interesting to see photos of the EP600 and EP950 that you received, to see what made you feel that they were used. There are two possibilities that I can think of: one is that the factory was less than perfect when packaging finished products, and some of the packaging was not neat-and-perfect, giving the appearance that the item was previously opened. Second possibility is that you received an item that another Amazon customer previously returned. We do not have control over the return handling process at Amazon. Some times, we do see Amazon placing returned items back into "New-sellable" inventory, if they deem that the product was new and unused. Again, we do not have control over how they determine this. We can't tell them to never place any returned inventory back into "New-sellable".
Now, neither of these are excuses for the customer receiving a used item. So we are of course fully responsible for providing a brand new replacement. I am glad that you eventually received an item that was to your satisfaction.
Ok, Jack, I'll take your word for it that it is out of your control. If you haven't already, you could read the Amazon reviews and maybe that will help determine where the problem lies. It is unusual to see multiple Amazon reviews mentioning product received in such condition; I haven't ever seen it to such degree in other reviews of any other vendor's products.
Amazon has very careful policies about selling returned items only through their warehouse deals division. But this policy is for items they sell directly. It may differ for items they only fulfill for other sellers, I really don't know.
Tried streaming Glee3d and got some choppiness and occasional dropped audio. So it might be hit or miss on the streaming
. At least it was the wife's movie and not mine.
I haven't really full tested this thing with movies, so who knows what movies will have issues or if there was other network traffic interfering. Maybe my virus scanner kicked off on my desktop i was streaming from.. who knows. Regardless I think i'm just going to drop a HD in it as the network streaming might be a little spotty on the 3d blurays.
Hello...I'm hoping someone can help me with my problem. I just received my EP950 today and when connected to my hdtv, the display says: "Unsupported signal. Check your device output." I think I've checked everything...even swapped out HDMI cables, and tried component/composite cables. Using components I get no display at all, & with composite I get scramble-vision! lol. This is getting frustrating and I pretty much gave up trying. Please help...I really really am looking forward to using this media player.
Some Info: Firmware v1.0.2.6. Sony HDTV. Not sure if you need any other info. Thank you in advance. Looking forward to any help.
I don't have the player but according to the manual the TV Mode button on the remote changes the video output. Did you try pressing this button to cycle through the outputs?
I'm considering giving this player a try since I'm rather disappointed with the Iconbit. I know it's a very similar unit but the Iconbit is giving me some issues. For the price and the features I think this one looks very promising if somebody could just answer a few questions for me.
- As someone else mentioned, I downloaded the manual, and there is absolutely no mention of 3D anywhere. Pretty amazing actually. So, what options are available for 3D viewing? With the Iconbit, when playing a side-by-side 3D file, you can hit the menu button and choose from sbs or over/under or convert 2D-3D. Once you select a 3D mode, it sends a proper 3D image so the tv automatically sees its receiving 3D and goes into 3D mode. Are these options available in this player? Also, does it offer an option to swap or invert the left/right images like the Iconbit for titles like Rio that have the right eye image first? This is absolutely essential for anybody playing 3D files as you will come across files that need to be swapped right/left. If not supported, this needs to be addressed ASAP.
- In the manual it says "BDMV Folder Auto-Play - On: When browsing file, pressing "OK" on the BDMV folder will play BDMV folder and pressing "Play" button will play BDMV file." Does this mean if I browse to a BDMV folder and press OK it will bring up the 1.0 menu and let me play it as a regular disc just like if I played a BD ISO? Because I have no such option with the Iconbit - I can only play individual files, not the whole folder as a disc with menus, which makes playing BDMV folders virtually impossible especially if they contain lots of extras. This is a big one for me if this works.
- Does it handle 16:9 DVD menus correctly? The Iconbit does not - if I play a DVD ISO it plays the 16:9 menu as 4:3, squashed in. It will not play the widescreen menus properly. Does this player display the 16:9 menus correctly? This is also an area of concern for me.
- Does it play internal and external subtitles for mkv, avi, etc? And will it play subs for 3D sbs files also? With the Iconbit I can bring up a menu screen for the subtitles where I can choose color, position, etc. - can I do that with this player?
- How about firmware updates? Are there regular firmware updates made available with English descriptions of changes?
Hi Jack, What is the firmware process for your units? are you at the mercy of a manufacturer or third party as far as the frequency of your updates or are they done in house? I'm in the market for a streamer and think this is a great box for the value but I'm a little concerned that the bugs/updates may suffer down the road.
Just took a look at the product page and nowhere on the page does it even mention 3D at all. I'm quite amazed at that really. I know this must support 3D sbs,o/u, ISO right? But how can there be no mention anywhere in the manual or webpage of it's 3D capability?
Anyways maybe Jack could answer some of my questions above when he sees them.
I'm having all kinds of problems with this unit now that I added a HD to it. I was able to successfully copy files over usb to it, but copying files via samba usually ends up in me having to reformat the drive or else it won't recognize it anymore. I've been using a WD 640gb caviar blue that I have sitting around. Going to try a seagate 2TB LP drive to see if its a power issue or something else, but I don't like how this is looking.
Quote:
Originally Posted by daWill /forum/post/21601333
I'm having all kinds of problems with this unit now that I added a HD to it. I was able to successfully copy files over usb to it, but copying files via samba usually ends up in me having to reformat the drive or else it won't recognize it anymore.
I've only copied files either directly to the drive or USB, so I can't speak about samba.
However, I was having the infamous and dreaded "scan and fix" problem with ntfs, so I reformatted the drive to ext3. If you aren't using ext3 already, it may be worth trying.
Hey, the squished 16:9 DVD menus are present in the EP600 & EP950 too. Along with every realtek-based player I've used since '09, back to the 1055 and everything in-between then and now and since.
My guess is that DVD menu support is some sort of compiled module in the realtek SDK, and the hardware vendors either use it or don't - or have to write their own from scratch. As far as I know, none have written their own - although I welcome any corrections.
After three years, I don't hold out much hope for it ever being fixed. Surprisingly, it doesn't bother many people. It requires a bit of an Adrian Monk-ness to get all worked up about standard definition squished DVD menus. Personally, I find it jarring and off-putting - but that's just me.
I'm reasonably sure that the offending DVD files can be re-authored to work around the problem, perhaps with the side effect of screwing up 4:3 compatibility. I plan to give a try some day if I get to that point on my to-do list.
So, you'll have to go Sigma to get unsquished 16:9 DVD menus. But Sigma is not without annoyances, but Dune seems to keep many of them under control. Maybe the "pop" thing too? I don't know who else does great firmware with Sigma nowadays.
Quote:
Originally Posted by bonapart /forum/post/21597776
Ok, Jack, I'll take your word for it that it is out of your control. If you haven't already, you could read the Amazon reviews and maybe that will help determine where the problem lies. It is unusual to see multiple Amazon reviews mentioning product received in such condition; I haven't ever seen it to such degree in other reviews of any other vendor's products.
I saw the review you posted on Amazon, in which you mentioned that the EP600 you received was scratched. This is actually a common inquiry we receive that has a rather benign underlying cause: the front of the player has a clear plastic film that protects the glossy front of the player during the manufacturing process. This film is not removed and is left up to the buyer to remove after purchase. This film often shows scratches on it and most buyers do not realize that this film is there. This is because about 70% of the players returned to us have this film completely intact, with some containing the return reason of "item is scratched/damaged".
In the future, we will be removing this clear film at the factory.
As for the EP950 you received, your description seem to indicate a product that was previously purchased and then returned to Amazon.
Quote:
Amazon has very careful policies about selling returned items only through their warehouse deals division. But this policy is for items they sell directly. It may differ for items they only fulfill for other sellers, I really don't know.
Amazon only does this for inventory sold directly by them. The only time that third party inventory like ours are transferred to their warehouse deals team is if it was damaged by Amazon in their warehouse.
Again, these are not excuses - we feel that customers deserve an explanation when something like this happens.
The manual is not up to our usual standards, which we are in the process of rectifying. The player supports side by side, top and bottom, and frame packed 3D formats.
Quote:
- In the manual it says "BDMV Folder Auto-Play - On: When browsing file, pressing "OK" on the BDMV folder will play BDMV folder and pressing "Play" button will play BDMV file." Does this mean if I browse to a BDMV folder and press OK it will bring up the 1.0 menu and let me play it as a regular disc just like if I played a BD ISO?
That is correct, it will treat the entire folder the same way as a BD ISO.
Quote:
- Does it handle 16:9 DVD menus correctly? The Iconbit does not - if I play a DVD ISO it plays the 16:9 menu as 4:3, squashed in. It will not play the widescreen menus properly. Does this player display the 16:9 menus correctly? This is also an area of concern for me.
I am not sure about this as I have not heard any indications either way. I will have send a request for this to be tested, unless someone else has already tried it.
Quote:
- Does it play internal and external subtitles for mkv, avi, etc? And will it play subs for 3D sbs files also? With the Iconbit I can bring up a menu screen for the subtitles where I can choose color, position, etc. - can I do that with this player?
Not my review. I didn't post any reviews on Amazon for any of your products. I wouldn't post a review without the company's response first, which is why I posted here.
Quote:
Originally Posted by Jack@Micca /forum/post/21603037
This is actually a common inquiry we receive that has a rather benign underlying cause: the front of the player has a clear plastic film that protects the glossy front of the player during the manufacturing process.
Jack, while I'm sure that some customers don't know about the film, I am not one of them. I've been purchasing consumer electronics for 30 years and packaged electronics from The Far East for at least 20 years; so, I know how cheap crap from China is wrapped up. My Toshiba Thrive tablet had enough clear plastic film on it to wallpaper my bathroom, and I had it all off within 5 minutes after opening the package.
Quote:
Originally Posted by Jack@Micca /forum/post/21603037
Again, these are not excuses - we feel that customers deserve an explanation when something like this happens.
That is a good policy to have. But, I'm kinda sorry I brought it up. I should have just been happy with the exchange and left it at that. But, anyway, thanks.
My EP-950 ordered via Amazon finally came in today and so far all features work great except Upnp. If you select Upnp menu item in file manager the box reboots. Network is working using NFS and windows shares. Upnp (WMP and Asset) are active. The box has Firmware: 1.0.2.6
Any idea what can course this or do I need to return the box?
Quote:
Originally Posted by bonapart /forum/post/21601961
I've only copied files either directly to the drive or USB, so I can't speak about samba.
However, I was having the infamous and dreaded "scan and fix" problem with ntfs, so I reformatted the drive to ext3. If you aren't using ext3 already, it may be worth trying.
Are you using windows? Just curious cause I wouldn't think ext3 partitions would mount correctly when you plug it in via usb.
It seems that i corrected most of the issues I was having. I think the culprit is the safe powerdown option in the system setup menu. Apparently it's default is off. I turned it on and now it actually waits to unmount and power down the drive. Manual says this should be set to on anyhow. Not sure why it defaults to off. I also disabled auto drive power down and swapped to a seagate LP drive. I couldn't find any specs on max drive power for the EP950, so I figured get the lost power drive I could find to hopefully improve reliability.
I'll put it through it's paces some more this week see if anything else falls out, but it is at least behaving better now with a HD.
Few unlrelated issues I noticed with this player as well.
1. Apparently it likes to not power on. It usually takes 2-3 power on remote pushes or presses of the power button on the front panel to finally get the idea that it needs to turn on. I can tell it gets the power signal as it looks to attempt to power on then go right back down. Anybody else having this problem?
2. About 30% of the time when getting into the root menu after power up the video doesn't come on. If i toggle through the video format button it comes back, but it's kind of annoying cause I have to go all the way around to get back to 1080P 60hz. Anybody else having seeing similar behavior?
I still think this thing is pretty good for $150 player, but I'm definately looking forward to more mature fw. It is a little rough around the edges.
Jack@Micca, on Amazon the EP950 product title is "Micca EP950 1080p 3D Digital Media Player with Gigabit Network, USB 3.0, and 3.5" HDD Drive Bay (Realtek 1186)." However, on your company's website the specifications state "2 x USB 2.0 Host Port." Which USB version is correct for the EP950? Thank you in advance for your time. It is great you are involved in this forum.
Jack, according to Bonapart's post above, it will not play 16:9 DVD menus correctly. Can you please pass this information on to the proper people and recommend this gets some attention? The DVD menus look terrible squashed in - very unpolished and unprofessional, and of course makes the DVD menu text hard to read, plus it looks like hell. DVD players have been playing 16:9 menus properly for ages, I'm amazed that a brand new media player in 2012 can't do it right. Can you look into this please? It's one of the things I was very disappointed about with the Iconbit.
Thanks for answering some questions. Mostly good news, if something can be done to fix the 16:9 menu problem.
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