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Forum: Receivers, Amps, and Processors   12-16-2014, 10:06 AM
Replies: 3,392
Views: 255,000
Posted By Nick @ Anthem
Indeed and please forward steps to reproduce the...

Indeed and please forward steps to reproduce the issue to tech support, as well as the .arc2 file which will be of great help (cloning your speaker settings increases chance of reproducing issue).
Forum: Receivers, Amps, and Processors   12-16-2014, 09:58 AM
Replies: 3,392
Views: 255,000
Posted By Nick @ Anthem
Please let tech support know whether this remains...

Please let tech support know whether this remains after reloading factory defaults and re-doing setup. During update, PLII Music user settings may have been lost in the translation.

Don't forget...
Forum: Receivers, Amps, and Processors   12-16-2014, 09:54 AM
Replies: 3,392
Views: 255,000
Posted By Nick @ Anthem
Yes - if you have set main power-on volume and...

Yes - if you have set main power-on volume and main max volume very specifically in the setup menu, you might want to raise them by 3 dB.
Forum: Receivers, Amps, and Processors   11-30-2014, 09:00 PM
Replies: 2
Views: 103
Posted By Nick @ Anthem
Look for stray wire strand at MRX binding posts....

Look for stray wire strand at MRX binding posts. If you not see one, disconnect all speaker cables from back of MRX. Power-on MRX. If it shuts down, contact tech support. If it doesn't, look for...
Forum: Receivers, Amps, and Processors   11-19-2014, 11:33 AM
Replies: 365
Views: 16,951
Posted By Nick @ Anthem
Thanks for uploading, and it makes me wish I saw...

Thanks for uploading, and it makes me wish I saw this before the listening tests. Newer ARC software would have set target to 140 Hz though it can be changed manually regardless, and the difference...
Forum: Receivers, Amps, and Processors   11-18-2014, 09:21 AM
Replies: 365
Views: 16,951
Posted By Nick @ Anthem
According to the Targets screenshot in post 206,...

According to the Targets screenshot in post 206, ARC had set the subwoofer correction range to 50 Hz, likely the result of uncorrected in-room response taking a nose-dive at 50 Hz. Unfortunately in...
Forum: Receivers, Amps, and Processors   11-10-2014, 06:52 AM
Replies: 43,535
Views: 3,702,521
Posted By Nick @ Anthem
^ Since the D2 applies bass management and time...

^ Since the D2 applies bass management and time alignment, make sure the player doesn't also apply these processes when outputting PCM - set all channels to Large and to the same distance in the...
Forum: Receivers, Amps, and Processors   11-10-2014, 12:52 AM
Replies: 43,535
Views: 3,702,521
Posted By Nick @ Anthem
Try a search on flutter echo to see whether the...

Try a search on flutter echo to see whether the description matches and to help find the right treatment - type of material(s), where to place it, and how much to use.
Forum: Receivers, Amps, and Processors   11-10-2014, 12:45 AM
Replies: 43,535
Views: 3,702,521
Posted By Nick @ Anthem
Can't see that happening any time soon.

Can't see that happening any time soon.
Forum: Receivers, Amps, and Processors   11-10-2014, 12:23 AM
Replies: 43,535
Views: 3,702,521
Posted By Nick @ Anthem
The DAC in Statement D models uses sample rate...

The DAC in Statement D models uses sample rate conversion which means data is reclocked making jitter at the input a non-issue. (The "v" models also reduce jitter at the HDMI input therefore the AVM...
Forum: Receivers, Amps, and Processors   11-07-2014, 08:33 AM
Replies: 43,535
Views: 3,702,521
Posted By Nick @ Anthem
^ The sub's -3 dB point changed from 70 Hz to...

^
The sub's -3 dB point changed from 70 Hz to 100 Hz, which fills in the top end of the sub channel nicely.

As for the still-present front left 2 dB drop in the area of 80 Hz there doesn't seem...
Forum: Receivers, Amps, and Processors   11-06-2014, 04:20 PM
Replies: 43,535
Views: 3,702,521
Posted By Nick @ Anthem
Same

Same
Forum: Receivers, Amps, and Processors   11-06-2014, 04:18 PM
Replies: 43,535
Views: 3,702,521
Posted By Nick @ Anthem
^ Try optical or coax (single RCA cable)...

^ Try optical or coax (single RCA cable) connection from the box to the D2v and configure SAT audio input accordingly in the D2v source setup menu. Broadcast doesn't use multichannel lossless audio...
Forum: Receivers, Amps, and Processors   11-06-2014, 10:10 AM
Replies: 43,535
Views: 3,702,521
Posted By Nick @ Anthem
Mid-way position usually works. If output is too...

Mid-way position usually works. If output is too low, ARC produces an error message saying it can't hear the sub well enough and asks whether to play the sweep again vs starting over. When some...
Forum: Receivers, Amps, and Processors   11-05-2014, 03:30 PM
Replies: 43,535
Views: 3,702,521
Posted By Nick @ Anthem
^ "How would one know the levels are matched if...

^
"How would one know the levels are matched if you do not test and set them ?"

ARC measures levels and during upload it sets the level calibration menu according to mic position 1. This is why...
Forum: Receivers, Amps, and Processors   11-05-2014, 08:56 AM
Replies: 43,535
Views: 3,702,521
Posted By Nick @ Anthem
1. Front Left measured response has a notch at...

1. Front Left measured response has a notch at 80 Hz resulting in a slight miss after eq compared to target curve. This 2 dB may not be audible since another front speaker and the sub are also...
Forum: Receivers, Amps, and Processors   11-04-2014, 06:20 PM
Replies: 3,392
Views: 255,000
Posted By Nick @ Anthem
^ That's upper midrange aka presence region. If...

^ That's upper midrange aka presence region. If you'd like, send your .arc2 file and a description of room layout and mic positioning and height to tech support. There might be some answers to be had...
Forum: Receivers, Amps, and Processors   11-04-2014, 04:04 PM
Replies: 3,392
Views: 255,000
Posted By Nick @ Anthem
ARC goes up to 5 kHz, partly because beyond that...

ARC goes up to 5 kHz, partly because beyond that the mic becomes too directional to be reliable unless it's on the same plane as the tweeters.

Nothing to lose by trying the treble control to see...
Forum: Receivers, Amps, and Processors   11-04-2014, 03:57 PM
Replies: 3,392
Views: 255,000
Posted By Nick @ Anthem
Distance compensation too... fix in progress.

Distance compensation too... fix in progress.
Forum: Receivers, Amps, and Processors   11-04-2014, 07:33 AM
Replies: 3,392
Views: 255,000
Posted By Nick @ Anthem
^ 4) Very specific conditions are required for...

^
4) Very specific conditions are required for this one to appear and all three users who reported it to tech support have been advised to re-upload their ARC file with ARC beta software. This...
Forum: Receivers, Amps, and Processors   10-14-2014, 11:58 PM
Replies: 3,392
Views: 255,000
Posted By Nick @ Anthem
That and the change notes pretty much cover it. ...

That and the change notes pretty much cover it. All three people who contacted tech support about the highly conditional issue have been notified.
Forum: Receivers, Amps, and Processors   09-26-2014, 11:01 AM
Replies: 3,392
Views: 255,000
Posted By Nick @ Anthem
^ I realize that, just taking things a step at a...

^ I realize that, just taking things a step at a time to get our bearings and it's good that you mentioned that WTW style calibration is involved.

I ask that from this point you communicate all...
Forum: Receivers, Amps, and Processors   09-26-2014, 08:25 AM
Replies: 3,392
Views: 255,000
Posted By Nick @ Anthem
Whether MRX remaps depends on what's in the...

Whether MRX remaps depends on what's in the source device's AVI info frame, so if the source material is 0-255 but the source device doesn't flag it, there will be trouble. This is just one little...
Forum: Receivers, Amps, and Processors   09-25-2014, 06:03 PM
Replies: 3,392
Views: 255,000
Posted By Nick @ Anthem
Should have mentioned I checked that too (first...

Should have mentioned I checked that too (first thing), didn't make a difference either in my case.

Videos are often extremely helpful but before sending please be sure that the problem is...
Forum: Receivers, Amps, and Processors   09-25-2014, 05:47 PM
Replies: 3,392
Views: 255,000
Posted By Nick @ Anthem
Well, I did just that using a 1080p grayscale...

Well, I did just that using a 1080p grayscale pattern through about half the combinations between RGB, 444, 422, 8-bit, and 12-bit before running out of time and did not observe a difference when...
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