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Forum: LCD Flat Panel Displays   04-28-2017, 09:58 AM
Replies: 13,292
Views: 635,601
Posted By Danabw
Unless things have changed, you can't see the HDR...

Unless things have changed, you can't see the HDR picture settings while using Amazon, as when you go to the picture settings menu, Amazon stops playback and the TV reverts to SDR mode.

I would...
Forum: LCD Flat Panel Displays   04-28-2017, 09:40 AM
Replies: 13,292
Views: 635,601
Posted By Danabw
Look back in this thread for a post from me. It...

Look back in this thread for a post from me. It has about 9 or 10 steps. It shows how to get rid of the gray screen.

Sent from my SM-G935V using Tapatalk
Forum: LCD Flat Panel Displays   04-26-2017, 08:13 AM
Replies: 13,292
Views: 635,601
Posted By Danabw
It looks like the flash drive had movie/photo...

It looks like the flash drive had movie/photo media on it that the set recognized, and the set either didn't see the update pkg file, or the update pkg file wasn't unzipped.

Find a USB drive...
Forum: LCD Flat Panel Displays   04-26-2017, 07:47 AM
Replies: 13,341
Views: 684,367
Posted By Danabw
Thanks, KR, appreciate the updated info. One...

Thanks, KR, appreciate the updated info.

One other formatting suggestion, on my phone, in Tapatalk in dark mode (popular forum app) some of the text is dark blue/unreadable. See screen shot below....
Forum: LCD Flat Panel Displays   04-25-2017, 06:18 PM
Replies: 13,292
Views: 635,601
Posted By Danabw
You need to unzip the file inside and put that in...

You need to unzip the file inside and put that in the root of your USB drive.

Sent from my SM-G935V using Tapatalk
Forum: LCD Flat Panel Displays   04-24-2017, 07:45 PM
Replies: 13,341
Views: 684,367
Posted By Danabw
Interesting, thanks for the link. I would...

Interesting, thanks for the link.

I would be surprised if Sony pushes HDR10+ to us - seems like we're getting pretty long in the tooth (for a TV) to continue to get it, unless we get an Android...
Forum: LCD Flat Panel Displays   04-23-2017, 11:37 AM
Replies: 13,341
Views: 684,367
Posted By Danabw
I would definitely do a reset to clear out the...

I would definitely do a reset to clear out the cobwebs...I'd recommend you do that. Make sure you write down your picture and audio and other settings first - tip, easiest way is to just take a...
Forum: LCD Flat Panel Displays   04-22-2017, 12:38 PM
Replies: 13,341
Views: 684,367
Posted By Danabw
Watching Red Oaks season two, ep 2 on Amazon. ...

Watching Red Oaks season two, ep 2 on Amazon.

Lip sync is off.

Tried the usual FF/RW, exit and restart show, etc., and it's still off. Other apps/content is fine.

Any suggestions/options?...
Forum: LCD Flat Panel Displays   04-21-2017, 05:53 PM
Replies: 13,341
Views: 684,367
Posted By Danabw
I'd be very surprised if Amazon left their app...

I'd be very surprised if Amazon left their app for Sony to build. Not their style. I'd call Amazon...but be prepared to be asked to clear data on the Amazon app, factory reset on TV, etc. - they...
Forum: LCD Flat Panel Displays   04-21-2017, 01:26 PM
Replies: 13,292
Views: 635,601
Posted By Danabw
Thanks. I appreciate everyone's take on it. I...

Thanks. I appreciate everyone's take on it. I guess we will see what Sony comes back with. I also had my wireless subwoofer break and I sent it back to them and haven't even heard anything on it. I'm...
Forum: LCD Flat Panel Displays   04-21-2017, 09:03 AM
Replies: 13,341
Views: 684,367
Posted By Danabw
Been a little bit w/the new update and my set has...

Been a little bit w/the new update and my set has pretty much been fine in terms of stability and performance. Using SmartTV to watch content on YouTube, Hulu, and Netflix. Also using DVR to watch...
Forum: LCD Flat Panel Displays   04-20-2017, 01:33 PM
Replies: 13,341
Views: 684,367
Posted By Danabw
Detailed steps for those who need to clear data...

Detailed steps for those who need to clear data on the system update app due to grey screen/loss of access to home screen/settings after the update:

Steps:

1. Press the "Help" button on the...
Forum: LCD Flat Panel Displays   04-20-2017, 01:03 PM
Replies: 13,341
Views: 684,367
Posted By Danabw
You might want to update to the new TV software...

You might want to update to the new TV software release from a day or so ago if you haven't yet - that might shake loose they bytes that are causing your problems.

You can download it from here: ...
Forum: LCD Flat Panel Displays   04-20-2017, 10:04 AM
Replies: 13,292
Views: 635,601
Posted By Danabw
They either had to do a last-minute change and...

They either had to do a last-minute change and new build that updated the build number and they didn't remember to update the support site download info, or it's just a typo on the support site.
Forum: LCD Flat Panel Displays   04-19-2017, 08:27 PM
Replies: 1,123
Views: 49,301
Posted By Danabw
Ask your question in the main 850C thread. There...

Ask your question in the main 850C thread. There are lots of smart people there, and there is nothing about your question that is specific to the 75" model.

Sent from my SM-G935V using Tapatalk
Forum: LCD Flat Panel Displays   04-19-2017, 05:41 PM
Replies: 13,341
Views: 684,367
Posted By Danabw
Well, at least the fix was obvious and easy to...

Well, at least the fix was obvious and easy to find. ;)

Thanks for sharing...
Forum: LCD Flat Panel Displays   04-19-2017, 03:57 PM
Replies: 13,292
Views: 635,601
Posted By Danabw
Probably good advice. My menus were functional...

Probably good advice. My menus were functional immediately, I got lucky. :)
Forum: LCD Flat Panel Displays   04-19-2017, 03:45 PM
Replies: 13,341
Views: 684,367
Posted By Danabw
Back up and running - everything appears to work...

Back up and running - everything appears to work so far.

Fingers crossed, but maybe the reset I just completed due to my other problem cleared out any messy cobwebs... :)
Forum: LCD Flat Panel Displays   04-19-2017, 03:34 PM
Replies: 13,341
Views: 684,367
Posted By Danabw
Did the reset resolve your problem? My set...

Did the reset resolve your problem?

My set rebooted finally and is in the "Android is upgrading" phase optimizing apps.
Forum: LCD Flat Panel Displays   04-19-2017, 03:30 PM
Replies: 13,292
Views: 635,601
Posted By Danabw
The update is up on Sony's site now and between...

The update is up on Sony's site now and between the size of the update (1.4 GB) and the description of the update, this is obviously more than just an Android security update. It does include the...
Forum: LCD Flat Panel Displays   04-19-2017, 03:10 PM
Replies: 13,341
Views: 684,367
Posted By Danabw
NP, glad it helped. Updating now via USB,...

NP, glad it helped.

Updating now via USB, hopefully I won't have to reset again after the update, but I don't have terribly high confidence. :)
Forum: LCD Flat Panel Displays   04-19-2017, 02:46 PM
Replies: 13,341
Views: 684,367
Posted By Danabw
Yeah - I don't remember seeing a security update...

Yeah - I don't remember seeing a security update near that size.

More importantly, note that the info on the download page says:

Improvements over version PKG3.709.0120NAB:

This utility...
Forum: LCD Flat Panel Displays   04-19-2017, 08:15 AM
Replies: 13,292
Views: 635,601
Posted By Danabw
To blurry...but what appears too be rolling out...

To blurry...but what appears too be rolling out now is the April security update. Not a function or feature update.

Sent from my SM-G935V using Tapatalk
Forum: LCD Flat Panel Displays   04-19-2017, 08:06 AM
Replies: 13,341
Views: 684,367
Posted By Danabw
Use the Four button instructions. Hold the...

Use the Four button instructions.

Hold the power and volume down buttons while you plug in the set, wait until the LED on the TV goes green (can take ~30s or more) and then let go of the buttons....
Forum: LCD Flat Panel Displays   04-18-2017, 11:43 PM
Replies: 13,292
Views: 635,601
Posted By Danabw
The app prompted me to choose a login after I...

The app prompted me to choose a login after I used it for a bit, after the reset.

Sent from my SM-G935V using Tapatalk
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