yeah, you have a bad drive. as for swapping systems, you should've skipped the $515 deposit and just mailed back the system. the turnaround is pretty fast even though Microsoft won't admit it since they try to push the advanced exchange option hard. they kept trying to get my friend to do that fast exchange option for over half an hour but he held firm. he got the new system in less than 2 weeks.
4/22/14 at 10:13pm