I think it's important for us escalate the issue. Let as many places as possible (Sony customer support in particular) know of the problem. I'm hoping that my e-mail to Sound and Vision will make some head way. If not, I'm prepared to up the ante and try to get it on tech blogs like Engadget. I have an exchange scheduled but what makes me nervous is the replacement could be as bad if not worse.
11/7/06 at 8:32am