What type of device are you trying to use? Apple, Android, Windows Phone, etc? I have an iPad and iPhone and they both updated. Check again this morning but if it doesn't work, go to the appropriate app store and search for the Live Extra app and check the date it was last updated. If it lists something like yesterday or today, just delete the app already on your device and re-download the app again. That should get you the up to date app. Hopefully.