Best Buy Return and Exchange
The original receipt, gift receipt or packing slip is required for all returns and exchanges. If returning or exchanging an item in a Best Buy store, a valid photo ID is also required.
Return & Exchange Period
15 days for all eligible products
30 days for eligible products for My Best Buy™ Elite members
45 days for eligible products for My Best Buy™ Elite Plus members
Best Buy reserves the right to deny any return or exchange.