It has been taken care of. My contact at Warner took care of it. I just called FedEx to confirm and the rep said the invoice has been paid.
Still haven't received my movies though.
So get this -- I received a bill from FedEx on Monday for $43 and change for a bunch of surcharges including shipping and handling. I was pissed so I immediately called the number in the envelope (FedEx Revenue Services at...
**Update from Warner**
Quote:Yes I did receive them and have the replacements on order. I should get them next week – as soon as I do, I’ll get those out to you.
So it's most likely going to be a month turnaround time from when I called...
Received the return label from Warner. Nice letter they wrote me.
Part of the letter:
Quote:Please note that you also need to enclose: (1) a copy of your receipt, (2) a brief note stating the problem and (3) your return address. In the...
All the HD-DVDs I own and when I bought them.
Code:
08/28/07 300 [DVD & HD-DVD Combo]
08/28/07 Departed, The [DVD & HD-DVD Combo]
08/28/07 Happy Feet [DVD & HD-DVD Combo]
09/06/07 Serenity [HD-DVD]
09/06/07 TMNT [DVD...
And the way I tested each movie was to put it on and play it from beginning to end. If it did not error out I checked it off on my list of Warner HD-DVDs. I used a HD-XA2 with the latest firmware. I powered the HD-XA2 on until "no disc"...
Quote:Originally Posted by The Doctor Was it required to have the receipts? Out of all the movies I have I doubt I have any of the receipts.
I don't know if it was required, but I asked and the lady said to include them. I can't...
Warner US has been superb. They're mailing me a return label for the four defective discs I found out of 30 Warner HD-DVDs. I put the receipts and a nice letter in the box with the movies.
Just need that pre-paid label.
They'll send me...
