Originally Posted by hbpapa
to pezjunkie - I am sorry for the brevity. I am working on the HLS-4676SX/XAA version PA01. I did read that post and then noticed some comments in other posts that there were some slight differences...
I FINALLY got my chip from Samsung the other day and swaped it out yesterday. My set was a little different that the manual, but the parts were essentially the same. Only took me an hour and my set is like new again. Thanks so much to...
THis is where I filed the complaint online:
They wrote me the following:
Complaint ID#: 80078538
Business Name: Samsung Electronics America Inc.
Thank you for contacting BBB...
Originally Posted by gremlin190
Finally, how many of you had the tv in a armoire or something that enclosed the back of the tv? That is how mine was.
Mine is just sitting on a stand with nothing around it. I live in Canada,...
Originally Posted by telomostro
Virago I have seen you already on the Best Buy forum, thanx and keep up the complain !
As I have already said, make a complain also with the BBB in Trenton NJ since already several people have...
This is the reply I received from Samsumg when I complained about our problem to "customer service":
In reference to your email; thank you for taking the time to share with us your experience with Samsung. We...
Originally Posted by PezJunkie
HOWEVER, your set is *not* listed on the service bulletin about the models with the 2 different light engines. Based on that document, I can only feel confident stating that these models use the...