I'm curious. Have you tried it using the remote rather than the front panel? That is how I have always done it, although I don't think it should make a difference. Make sure you are giving the menu enough time to display. Sometimes there is a little delay before it appears.Once you get to the menu, since you have the 3400 connected to your receiver it will be interesting to see if the 3400 will hold the native setting. If not there are a lot of posts on here about that.