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Posts by carysr

I just got FIOS installed yesterday. The tech shows up with my 2 DVRs, but thye're both QIP-6416 (1st gen HD/DVR 160GB), which, according to dslreports, are phased out except for occasional refurbs only." The installation tech says that's all he's had for weeks and I have to call the compnay. I did, while he was still working, and the reps said there aren't any 500 gb DVRs available anywhere in the U.S. I asked him if the stores had them. He, and his supervisor, said...
Two weeks ago one of my DVRs lost 50 shows overnight. It had been only 65% full the night before and 5 regular def shows were scheduled to be recorded. The next morning, the only shows left were those I had set to never erase, and an 11 p.m. show. I called customer service & they said my DVR (SA 8300HD) must need replacing & set up an appointment. The service guy said maybe my TW DVR was dying, although it tested fine. He gave me a new DVR which means I lost the remaining...
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