Good tip. Had the same issue w/my unit. Bought the Expander at the San Diego Cox Cable Store. Called Cox Tech. support and they hooked me up with a tech. in Wichata - where they don't support the expanders. So, he was unable to assist. I was about to return the unit when I came across this post. Worked like a charm. Thanks!
12/22/12 at 12:43pm