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AVS › Reviews › Receivers & Amplifiers › Denon AVR-2312CI Receiver

Denon AVR-2312CI Receiver

33% Positive Reviews

Posted

Pros: Powerful, Networked, ARC & 3D capability

Cons: No printed manual supplied

Denon AVR-2312CI Networked A/V Receiver Review
Five Star Rating -- Excellent

Purchased the Denon AVR-2312CI receiver April 2012. It has performed above my expectations. The Denon is the core of my home theatre system and was chosen for several reasons. It replaces an older Denon unit which has been perfectly reliable; the new unit has internet connection, ARC and 3D capability, latest sound decoding which is outstanding, receiver also has internet radio. The rest of my system is a 5.1 setup. Using Infinity speakers for left, right, center and an Infinity powered sub-woofer; rear speakers are “in wall” (mounted between studs) made by Polk. Imaging is on a Samsung 3D LED TV with Samsung Blu-ray DVD player. All hardware connected HDMI cables to the Denon and each device has hard wired Ethernet. I have been and continue to be very satisfied.

Features—The Denon AVR-2312 CII is an AVR receiver 5.1/7.1 using the Audyssey sound calibration for auto-room correction. It has HDMI Audio Return Channel (ARC) which I use and it works fine. ARC is a very good feature if one is streaming using the smart TV feature on the Samsung device to get the high quality audio into the receiver.

There are seven discrete 105-watt channels, dual subwoofer outputs and several audio formats to choose from including multi-room capability. The unit supports HDMI v1.4a for playing 3D video content which I occasionally use and it works flawlessly; and also supports various network streaming capabilities, including Airplay, mp3/WMA/WAV and FLAC HD audio. Most of these features are nice to have; my primary use is good video and superior sound. There is a very good comfort level with the 3 year warranty on the unit. Speaker wire connections are high quality binding posts.

Setup—the receiver is connected to the source components and display by HDMI cables. The Audyssey system was used for room correction, it was simple to use and did not require a follow up in the manual mode. The unit did not come with a printed owner’s manual; the manual is supplied on a CD, which was a disappointment. Supplied was a printed “Getting Started Guide” which although not very detailed was good enough to get the unit working just fine. I had a few questions on activating the ARC and called Denon support number. The person I spoke to quickly explained what was required to get it active and also pointed out where in the manual it is explained.

User Interface—Remote and menu system are straight forward and simple to use. After setting up I programed a Logitech remote to control the receiver, TV, Blu-ray for simplicity especially for multi users. Occasionally the Denon remote is used to check for updates.

Performance—the sound is impressive especially the precise sound stage provided by the decoding when watching movies, either on Blu-ray or streaming. Two channel audio from a CD is clean, distortion free and solid. I can’t tell you how many friends that I’ve demonstrated the system to that were blown away by the sound produced. As for video processing, Denon minimizes this feature and I’m pleased with that.

Another nice feature is the ability to connect a computer to the front panel HDMI input to stream a HD video or simply use the TV as a monitor when, for example, showing some pictures or a home video. Finally the physical construction of the unit is solid with clean lines.

Reviewed by Billy B 11/05/2013 for AVS Forum

Posted

Pros: Sounds incredible when its working and has been calibrated

Cons: The build quality is remarkably poor; worse, customer service is trained to sell design defects as personal problems until the warranty runs out

Bought a 2312ci and soon thereafter had flickering/power down issues.

Denon said it was an "HDMI handshake" issue and instructed me to reset the unit and reprogram. Denon said to be very gentle with it, and turn on HDMI connected electronics first before turning on the receiver.

That did help for a short while, then the 2312 degraded until it just began turning on and off intermittently every 30 secs or so, regardless of whether anything is connected to the HDMI or not. Then I realized this issue is not only common when buying your first 2312 or 3312ci, but also replacement 'refurb' units that Denon sends to you... a process that will leave you without a receiver for lengthy period until your warranty expires and you correct the problem by buying a non Denon device.

Apparently Denon would rather sell you a known, failed unit than retire it. Perhaps because the 2012s were a particularly bad year for Denon and their only other option would be to admit the deplorable quality and send everybody a refund or provide a cheap/free upgrade.

Just be careful. A few of the best receiver manufacturers from the mid 2000s began cutting corners and putting out horrible quality once the global recession was in full swing. Denon and Onkyo are great examples of someone hijacking a strong brand and milking it for profit. In the end, that guy made his bonus for a few years, and everybody else loses, especially Denon, because I along with others who know better will never buy one of their products again.

Posted

Pros: Sounds Great, lots of features

Cons: Overly complex set up, no Sirrus/XM net client, poor quality components

Bought this to upgrade from another Denon and get HDMI handling, 1080p upscaling and all of those kind of things. The automated speaker set up is great but the mapping of the buttons and inputs is overly complex. The Network radio section has just about everything BUT Sirrus/XM much to my dismay.

My real heartburn is that it has been in the shop 4 times in the first year. I have been without it about 2 of the last 11 months and Denon doesn't seem to be concerned about it.mad.gif Had a cold solder joint that was intermittent that took the first two times in to find followed by a bad HDMI board and now it seems to have problems that are heat related and intermittently just shuts down. Denon keeps blaming my speakers (which is hilarious since they are the same that were on the previous Denon unit for 5 years) and claiming there is nothing wrong with the unit.

Summary: Great features and a quite good sound if you can get one that doesn't need to go in the shop. My experience with Denon on this one may get me to switch to Yamaha.
Denon AVR-2312CI Receiver
By:
Description:

Your music collection. Your iTunes libraries. Your favorite photos. Your movies. Thousands of Internet radio stations. Pandora. Rhapsody. Napster. Flickr. Your gaming devices. Your mobile devices. Your home theater. You are surrounded by so much content; to entertain you, to inspire you, to delight you. Your IN-Command SeriesTM Integrated Network A/V Receiver is the heart and brain of your networked home entertainment center allowing you to effortlessly access and enjoy all your favorite digital media content and components throughout your home with the incomparable, high-definition sound quality enthusiasts around the world have come to expect from Denon. All Denon components are known for their heritage of technical innovation, engineering excellence, reliability and ease of use. The Denon IN-Command SeriesTM A/V Receiver sets a new standard for home entertainment integration. And puts you totally in command.Network FeaturesAirPlay® built inEnhance network capability(*1)Internet Radio and network audio/photo streaming via networkPandora, flickr, Napster and Rhapsody online support'Party Mode Plus' and Zone Management ControlMP3, WMA, AAC and FLAC HD audio formats supportedWindows® 7 'Play To' and DLNA v1.5 Certified (Music and Photos)Web Browser for PC setup and controlDenon Remote App* simplifies operation via an iDevice (iPhone, iPad, iPod touch) State-of-the-art Denon Solutions for Maximizing Content QualityFully discrete, identical quality and power for all 7 channel

Details:
DetailValue
BindingElectronics
BrandDenon
EAN0883795002035
Feature7.2ch Integrated Network A/V Receiver HDMI 1.4a 7In/1Out 3D Ready AirPlay Ready Discrete Power Amps rated at 105 watts each
Item Height6.7 inches
Item Length15 inches
Item Width17.1 inches
LabelDenon
ManufacturerDenon
MPNAVR2312CI
Package Height11 inches
Package Length21.8 inches
Package Weight29.5 pounds
Package Width19.4 inches
PackageQuantity1
PartNumberAVR2312CI
ProductGroupReceiver or Amplifier
ProductTypeNameRECEIVER_OR_AMPLIFIER
PublisherDenon
SKU54195
StudioDenon
TitleDenon AVR2312CI Integrated Network A/V Surround Receiver
UPC883795002035
UPCList - UPCListElement883795002035
Item Weight24 pounds
CatalogNumberList - CatalogNumberListElementAVR2312CIBKE3
IsAutographed0
IsMemorabilia0
ModelAVR2312CI
Colorblack
DepartmentElectronics
WarrantyPart:3y, Labor:3y
Models:
Model Name/TypeMPNEAN/UPC
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