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AVS › Reviews › Displays › Projectors › Epson PowerLite Home Cinema 8100 Home Theatre Projector (V11H336120)

Epson PowerLite Home Cinema 8100 Home Theatre Projector (V11H336120)

50% Positive Reviews
Rated #27 in Projectors

Posted

From my Amazon review:

@HomeTekkie's review is the same as mine:  In different words, I second everything @HomeTekkie found at fault w/ his/her Epson 8100, my experience was nearly identical.  We purchased our projector in mid 2010 for about $1,400, and this was based on the many glowing reviews, and especially the "best in the business customer service" as put forth by the dealer and by what I researched on places like AVSforum.com and ProjectorCentral.com.

 

2 bulbs went out in short order (at about the same 450 - 800 hrs mark), well below 2000 hours; this was after about 9-10 months of use on each.  3 months after the warranty expired, the screen went black, the red light came on and could not be reset, and you guessed it, Epson was unwilling to stand behind their $1,400 product.  I took it to their local repair shop and learned that the power supply had failed and needed to be replaced in addition to the bulb needing replacement.  The estimated repairs were ~$700, gasp, so I got in touch w/ the Epson customer service rep (CSR) and pointed out the failed power supply and cost.  The CSR still wouldn't back the product, so I escalated my call to the CSR's manager, and then escalated it again to their "customer retention rep," who ultimately, in the most positive and reassuring terms, offered me the same "secret code" to their online store.

 

After weeks of dickering, the best offer Epson had for me, with the "secret code" in fact, was 10% off of retail for another new or refurb unit, but the kicker here is that that 10% discount was exactly the same 10% discount that anyone could get by shopping their pre-Xmas website!  What a joke, and the customer retention rep was pretty deflated when I pointed this out to her -- there was nothing more she could do, even as I suggested how unlikely it would be for anyone to knowingly be willing to spend $1,400 for a TV that was only going to work for 2 yrs + 3mos.

Since the price of the repair was basically the same as a refurb unit and I was so pissed at Epson, I decided to go ahead and get our unit repaired.  Then came the final call from the repair shop:  I had already spent $275 for the diagnostic fee, plus another $200 to get the power supply fixed, which apparently did not completely solve the problem, and the final push (replace main board) brought the bill to just under $1,000!!! That's to fix my just out of warranty $1,400 projector.  The final insult to this saga is that the projector I dropped off for repair was in flawless exterior condition, but the one I brought home had someone else's housing and it was scratched, dirty, and had tape gum smears in a number of places.  This was clearly not the same housing, but the repair shop owner swore up and down that it was, and that was that.

 

Epson sucks, and they lost me as a customer, forever.  I am now an anti-customer; good luck to all you who are willing to risk so much money.  BTW, Home Tekkie is right about the bad batch of Chinese bulbs, this is exactly the same story Epson told me, sounds like a really big batch.  After reading the many similar reviews that share the same "just out of warranty" experiences, it seems that Epson knew they had a lemon on their hands and aren't willing to officially recognize it and do the right thing.  Buyers, BEWARE!  :mad:

Posted

Pros: Great Picture

Cons: lamp burns out quickly

Amazing picture, very easy setup. But the lamp says it's rated for 4000 hours, and mine burned out at 630 hours. Evidently it has become a common problem.

Posted

Pros: good zoom and lens shift range, sharp image

Cons: vertical lens shift drifts over time, fans makes annoying ticking, big and white

I have the Epson 8100 in my basement, dedicated theatre. This is my first projector and I was looking for a good value LCD 1080p with a decent amount of lens shift and zoom to accommodate the placement needed in my room. I have it ceiling mounted with a 15-foot throw to a 100” Elite Screens CineWhite fixed screen. My room is a very dark red with a black screen wall and ceiling, and total light control.

The out of the box image on the 8100 is okay, but not perfect. Even with calibration I have yet to find a combination of settings that provide an acceptable level of green. Red and blue look fine, and taken by itself the picture looks good, but when you compare it to an LCD or plasma panel, the green is very noticeably washed out. It’s almost like difference between an old NTSC broadcast and HDTV.

Black levels look great with the lights down, but with any amount of ambient light (in my case side sconces or back row cans) the image becomes very washed out. The 8100 simply doesn’t have enough lumens for anything but the most light-controlled rooms.

In terms of picture performance I’ve noticed no other flaws. There is no banding or motion blur. The image is always nicely sharp. The 8100 is also easy to drive with a 45-foot Blue Jean’s HDMI run—a solid, stable image without dropouts or sparkles. I’ve never need to use HDMI equalizers or amplifiers with this projector.

The projector’s fan, while not loud, is quite annoying. Rather then a constant hum like you get from a PC that could fade into white noise, the 8100’s fan makes a slight ticking. It’s quite annoying in quiet scenes.

Also annoying is the lens shift. The 8100 doesn’t have a motorized lens shift, instead there are two large wheels on the projector. These have a lot of friction and are tough to move and harder to fine-tune. This would be fine if it was a one-time setup. Unfortunately it is not. Every week or so I have to readjust the vertical shift as it seems to droop over time, dropping 2-3” over the course of a week at my 15-foot throw distance.

The 8100’s UI is simple, but easy. Menu items are easy to find and sensibly named. The best part of the UI is that I don’t need to use the UI. In day-to-day operations, the projector just gets turned on and off, no need to dig into menus and really change any settings at all. A very nice feature is placement of IR sensor on the front top (or bottom when ceiling mounted), which lets the projector pick up signals bounced off the screen. I’ve never had to explicitly point my remote that the projector, which is nice.

I dislike that the projector is white. I have a black ceiling, so it sticks out quite a bit. This is just a personal preference, and I’m sure people with white ceilings would be okay with it.

Overall, this is a good value projector. Not a perfect image, but good enough in a light-controlled room. They only real downside the droopy vertical shift.

Posted

Pros: Great Picture, Quiet, Great Price

Cons: Bulb longevity

The Epson 8100 was my first foray into projectors, and I picked it up for a steal... a very good HD projector at an even thousand dollars (plus tax). When I first got it, I couldn't wait to check it out. So I took it out of the box, set it on a chair, and hooked it up to my friend's blu-ray player. Even projecting on a wall painted light blue, I was amazed at the quality (the first thing showing was Star Trek's main menu).

I have since installed it hanging from the ceiling in the home theater room that I built, and it casts an excellent picture on my 120-inch 1:0 gain screen in a room with zero ambient lighting.

Admittedly, the adjustment knobs can be a little tricky; their tension towards the middle setting make it so that getting it exactly where you want it can take a few minutes if you have it off to the side. However, that is something you should only have to set once (or very rarely), and you would never know that my projector sits on the ceiling and significantly off-center by looking at the perfectly clear rectangular picture centered on the screen 12' away.

The various inputs on the back have been quite useful for me, especially when I was using a laptop that did not have an HDMI out. Since receivers don't tend to have a VGA input, being able to connect my laptop directly to the projector was great for watching things online that I couldn't watch without my laptop. Perhaps the extra inputs are not as useful to most people who just want to connect the projector to their system and never mess with the inputs again; but I found them quite useful.

Setup is very easy, and the menu is very clear. Being able to pull up the grid lines with a single button on the remote has been very useful for realigning the projector on those occasions that I have bumped it. I actually had set it up before I had completely finished the HT room, and have bumped it a number of times, and even taken it down three or four times. Still working great, and giving me a great picture for movies and football!

The color levels were near perfect straight out of the box, and I haven't had to do much to it at all beyond install, plug and play. Although I admittedly do not have a great deal of experience with many projectors, I have been very happy with the color, detail, and black levels... and have thoroughly enjoyed watching movies that I feel would test a projector, such as the Dark Knight Trilogy, and the new Transformers and Star Trek films. On the other end of the spectrum, cinematic movies such as Lord of the Rings are beautiful, and Avatar was truly breathtaking. Anyone who has asked me about the quality of this projector has been absolutely impressed when I've shown them Avatar on Bluray.

I am coming up on my fourth year of regular use, and have never experienced any issues with banding, artifacts or any other issues other than the bulb's longevity. Despite the manufacturer's claim that they last up to 4000 hours, mine gave out at around 1400 hours. Replacement was very simple, however. Oh, and don't forget to clean out your filters periodically, as well. Mine haven't gotten very dirty, but it's something that I didn't know when I first bought my projector.

Lastly, as for mounting it to the ceiling... I used the following mount, and it has worked perfectly. I don't know how much others would be taking it down, but being able to do so by just removing the middle screw holding the top and bottom pieces together has been very convenient. And it is easy to adjust, and holds the projector in place well:
http://www.amazon.com/Projector-Gear-Projector-Ceiling-PowerLite-Cinema/dp/B002W5G8HK/ref=sr_1_9?ie=UTF8&qid=1368224962&sr=8-9&keywords=epson+8100
Epson PowerLite Home Cinema 8100 Home Theatre Projector (V11H336120)
By:
Description:

Epson Powerlite Home Cinema 8100 1080p 3LCD Home Theater Projector

Details:
DetailValue
BindingElectronics
BrandEpson
EAN0010343874374
FeatureRich, vibrant color and reliable performance ? 3LCD, 3-chip optical engine High-definition, 1080p home theater experience ? D7 panel delivers 1920 x 1080 resolution Astounding clarity ? 36,000:1 contrast ratio Stunning picture uniformity and clarity ? stateof- the-art lens by Fujinon Amazing, true-to-life color ? Epson exclusive Cinema Filter with an expanded color gamut
Item Height5.4 inches
Item Length14.2 inches
Item Width17.7 inches
LabelEpson
ManufacturerEpson
MPNV11H336120
NumberOfItems1
Package Height11.5 inches
Package Length23.25 inches
Package Weight23.7 pounds
Package Width18.25 inches
PackageQuantity1
PartNumberV11H336120
ProductGroupHome Theater
ProductTypeNameVIDEO_DEVICE
PublisherEpson
SKUHome Cinema 8100
StudioEpson
TitleEpson PowerLite Home Cinema 8100 Home Theatre Projector (V11H336120)
UPC010343874374
UPCList - UPCListElement010343874374
Item Weight16.1 pounds
CatalogNumberList - CatalogNumberListElementV11H336120
IsAutographed0
IsMemorabilia0
ModelV11H336120
HardwarePlatformPC
Models:
Model Name/TypeMPNEAN/UPC
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