Originally Posted by music69
I contacted Panasonic. They were very polite about it and, after receiving a fax of my receipt, approved a warranty extension for the repair. I'm impressed. To recap, I am 2-months out of warranty and received the "seven blinking light" failure. They were aware of the issue and are pre-shipping parts and instructions to the local repair shop, so that the repair can be made in one visit.
Thank you for the assistance.
Glad to hear things worked out for you, but I have a feeling I won't be so lucky.
Found this forum after I got 10 blinks on my 42PZ77U two days ago - it's a great resource and have been reading ever since. Unfortunately, I'm out of warranty by 4 months and since 10 blinks isn't so straight forward I may be on my own. So here's where a little advice may help from those with more experience.
Being an engineer, I have no problem tackling this myself with the available flowcharts, but two things bother me: 1) I can't find the exact 77U manual (pics don't match my TV's board locations), and 2) if I do manage to repair it and find the infamous burnt pixel, it's a lost cause anyway, and my involvement shoots down any chance of getting a new TV if it's permanently defective.
Now, those who got replacements for the burnt pixel issue never mentioned if they were still under warranty, and if IIRC, they were all 7-blink issues...so it may not matter anyway. So unless Panasonic is feeling generous, it's a $300-$500 gamble either way.
Sucks. Any suggestions?