Originally Posted by mjmbond
So, it's fair to say that you feel a dropout problem does exist in 983s as currently shipped? I'm not trying to corner you
I'm really just trying to figure out whether to bother exchanging my unit, or to simply return it for a refund and re-purchase it when/if a fix is found. If there is a "known" dropout issue at this time which has been acknowledged by Oppo, then exchanging my unit seems pointless.
There are only two "known" dropout issues, and those are related to the VSX-92/94TXH and the Onkyo SR803. These were resolved through software.
All other reported problems have not been isolated. For your problem, you can't say it is a software or hardware compatibility error, as I have the Integra 9.8 and have no issues.
Has Oppo acknowledged the problem exists, or have they taken Neuromancer's apparent position that it does not?
I never said that these errors do not exist. What I have been saying all this time is we do not know the cause of these errors. That is, what is the underlying reason for them to occur.
As we have seen with some of the complaints, the errors were resolved either with new HDMI cables or with a firmware updated (see: Pioneer Elite VSX-94TXH). To my knowledge no one has received a replacement DVD player for their errors, so we can't rule out the possibility of some units have inherent hardware defects.
Summation: There is too much conjecture over what is causing these compatibility problems. It might be specific hardware, or it might be a software issue. But at this time no one can tell you which it is.