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Official OPPO DV-983H w/ ABT VRS FAQ/Dump - Page 49

post #1441 of 5594
...probably as you'd expect, (I don't know all the technicalities), but I did notice that setting the de-interlacing mode to 2:2 odd makes me get similar dropouts all the time.
post #1442 of 5594
Quote:
Originally Posted by Neuromancer View Post

All reports I have seen of video and audio dropouts relate to DVD-Video only. CD, DTS-CD, DVD-Audio, SACD, and DATA (MP3, DivX, XviD) do not exhibit this problem.

Neuromancer, I don't know this is delibrate or not. This is the second time you seen to ignore my posts. Yes, I HAD dropped out issue with SACD at 1080p and yes, the latest firmware seems to have fixed this.

You seem to have known some of the issues earlier in the game but never disclosed them until someone else have encountered them. Then you will dismiss every issue as minor and can be more than compensated by the other greatnesses of the machine.

Among the few AVS threads that I have visited, this is perhaps the most one sided one.
post #1443 of 5594
Quote:
Originally Posted by gonk View Post

I will give them credit for being realistic about the differences between DVD and Blu-ray, but listing one of the "bad" traits of the player as "Blu-ray is better than DVD" kind of misses the whole point of reviewing a DVD player...

May be Cnet is trying to tell people who do not have a substantial DVD collection that while 983 is best of the Toyotas but there are Lexuses?BMWs out there that cost about the same.

We don't want to belong to the "ignorance is bliss...." group, do we?
post #1444 of 5594
Although it's always worth running through different settings to try and resolve the problem, the more I hear about this video dropout issue I don't think there is an answer other than a firmware upgrade from Oppo.

It seems the only way to resolve it for now is run at 1080i and for me changing colourspace to RGB definately seemed to help.

I'll have another play tonight.
post #1445 of 5594
I am interested in buying this player or wait until oppo will produce an "all in" blue ray player (does upconverting and blue ray). Within a year they should have it since they bought a blue ray license (so I heard).
The company I want to buy it from here in Canada made me aware of the following:

"I should clarify – the chipset they’ll likely move to is the new ABT2010 chip, which is a one chip integration of the ABT102/1018 solution in the current 983, but with some additional features, including Fine Detail Enhancement and Edge Enhancement. This switch (if it happens as I and some others are predicting, since it’s the chip Oppo wanted to originally use but wasn’t available in time) will have no negative effects on the quality of the player."

Is the above correct and should I wait for for this newer chip? Thanks for any input.
post #1446 of 5594
The next batch will feature the same ABT102/1018 configuration, since I gather that they’ve been able to secure more of these chips to get more of the DVD players produced. There are no real advantages to the ABT2010 over the current configuration, so there's no sense in waiting for a change that "might" happen (somewhere down the line - it isn't going to happen now, and I underscore that it's still a MAYBE for the future). The switch over was a speculation based on the perceived cost and availability of the chips they're using right now which seem to be bottlenecking production.
post #1447 of 5594
Quote:
Originally Posted by leegeousa View Post

May be Cnet is trying to tell people who do not have a substantial DVD collection that while 983 is best of the Toyotas but there are Lexuses?BMWs out there that cost about the same.

We don't want to belong to the "ignorance is bliss...." group, do we?

Being someone with a lot more DVDs than I should have, I'd like to think of it as a Porsche that'll run on regular gas rather than one that'll run on high octane super.
post #1448 of 5594
Neuromancer,

Any word on Oppo eventually using the ABT2010 chip in future 983s?
post #1449 of 5594
I'd doubt they'd change the solution midway through. It's already hard enough for them to source enough chips, to switch to something that isn't really available either and would require different firmware more than likely, and a whole host of other hurdles, it just seems unlikely.
post #1450 of 5594
Thread Starter 
Quote:
Originally Posted by DavidHir View Post

Any word on Oppo eventually using the ABT2010 chip in future 983s?

No.
post #1451 of 5594
Thread Starter 
Quote:
Originally Posted by leegeousa View Post

Neuromancer, I don't know this is delibrate or not. This is the second time you seen to ignore my posts.

I do not actively overlook or ignore posters. If you had issues, but they were repaired with firmware, then there is no need for me to further comment on this situation. Whenever I post I am talking completely about current issues which have not been resolved or situations in which current issues can manifest themselves.

Most of my posts are done to add additional information. I missed your first post, but read your second post. You clearly stated you had a problem but the firmware fixed your problem. There was no need for me to comment further.

EDIT: Additional. There are over 1,400 posts. I can't be held culpable to all posts.
Quote:


You seem to have known some of the issues earlier in the game but never disclosed them until someone else have encountered them.

False. I had some issues with beta hardware and firmware, but no issues with the final hardware with my current setup. What I have been reading on the forums (here and other) becomes my knowledge, which I use in these forums to help diagnose problems or communicate probable issues some users may run across.
And even if I had prior knowledge of some of the purported errors, I am under no license, contract, or other accord which requires that I disclose them. As the military says: you are on a need to know basis, and you don't need to know.
Quote:


Then you will dismiss every issue as minor and can be more than compensated by the other greatnesses of the machine.

Where have I dismissed claims? I have downplayed claims, I have offered solutions to claims, but I have never stated that there are no issues with the product.

I am in no position to claim hardware or software defects. I am a simple end user and do not have the technicality to claim defects.
Quote:


Among the few AVS threads that I have visited, this is perhaps the most one sided one.

I can only voice from personal experience. Personal experience with the beta hardware, beta firmware, and retail hardware has shown that in my setup there are no issues with the final retail product.

If you do not like my manner of support and community service, then put me on your ignore list.
post #1452 of 5594
Does anybody know wheter the 983 can be switched on/off by using a master/slave power socket or is it a problem for the device (or the firmware state) if the power gets interrupted in running state instead of a smooth shutdown first?
post #1453 of 5594
Quote:
Originally Posted by Neuromancer View Post

I do not actively overlook or ignore posters. If you had issues, but they were repaired with firmware, then there is no need for me to further comment on this situation. Whenever I post I am talking completely about current issues which have not been resolved or situations in which current issues can manifest themselves.

Most of my posts are done to add additional information. I missed your first post, but read your second post. You clearly stated you had a problem but the firmware fixed your problem. There was no need for me to comment further.

EDIT: Additional. There are over 1,400 posts. I can't be held culpable to all posts.

False. I had some issues with beta hardware and firmware, but no issues with the final hardware with my current setup. What I have been reading on the forums (here and other) becomes my knowledge, which I use in these forums to help diagnose problems or communicate probable issues some users may run across.
And even if I had prior knowledge of some of the purported errors, I am under no license, contract, or other accord which requires that I disclose them. As the military says: you are on a need to know basis, and you don't need to know.

Where have I dismissed claims? I have downplayed claims, I have offered solutions to claims, but I have never stated that there are no issues with the product.

I am in no position to claim hardware or software defects. I am a simple end user and do not have the technicality to claim defects.

I can only voice from personal experience. Personal experience with the beta hardware, beta firmware, and retail hardware has shown that in my setup there are no issues with the final retail product.

If you do not like my manner of support and community service, then put me on your ignore list.

Personally, I find your input to be most helpful and I appreciate it greatly.
post #1454 of 5594
Thread Starter 
Quote:
Originally Posted by AKA-Mythos View Post

Does anybody know wheter the 983 can be switched on/off by using a master/slave power socket or is it a problem for the device (or the firmware state) if the power gets interrupted in running state instead of a smooth shutdown first?

I have not personally done a hard power Off on the player. I always turn Off the DVD player first then turn Off my receiver (which the player is connected to).

It shouldn't be a problem, but I highly recommend turning the player Off before switching the power socket Off.
post #1455 of 5594
Quote:
Originally Posted by leegeousa View Post

Neuromancer, I don't know this is delibrate or not. This is the second time you seen to ignore my posts. Yes, I HAD dropped out issue with SACD at 1080p and yes, the latest firmware seems to have fixed this.

You seem to have known some of the issues earlier in the game but never disclosed them until someone else have encountered them. Then you will dismiss every issue as minor and can be more than compensated by the other greatnesses of the machine.

Among the few AVS threads that I have visited, this is perhaps the most one sided one.

An unnecessary attack on our Most Valuable Poster. Neuromancer is a walking encyclopedia of knowledge, who dedicates countless hours to help us and liaise with OPPO. We deeply appreciate his expertise and his tireless efforts.

If your questions haven't been answered to your satisfaction, please rephrase them nicely.

Gary
post #1456 of 5594
Quote:
Originally Posted by shoek View Post

I too have had problems with video drop-outs with my 983. I've switched cables to no avail. I connect the 983 to a Denon 3808 AVR.
Here's what I've noticed so far in diagnosing this:
  1. For me, it happens more frequently on PAL material than NTSC material.
  2. For me, it happens more on my own DVD-9 burns more than pressed media. However, there is a difference in behavior when the video drop-out is due to a readability problem of the burned disc (you can hear the drive transport seeking, trying to find its place again) versus an HDMI drop-out, where the signal just goes away momentarily but the drive's tracking does not miss a beat.
  3. Setting the HDMI output to 1080i seems to correct the problem. However, I view this as only a temporary workaround since I bought this player for its 1080p output.
  4. Setting the ColorSpace from Auto (which was choosing YCBR in my case) to RGB seemed to help the problem. I was surprised to notice that RGB PC looked more like YCBR (in terms of color depth) than RGB Video.
I still need to try hooking directly to my Sharp 52D62 LCD to see if there is any improvement to the HDMI drop-outs. I also intend to try downgrading to the original firmware version to see if Oppo broke something when it changed the timing to work better with the Pioneer receivers.

Are any of you that are also having video drop-outs also seeing these trends?

-shoek

You have provided very good feedback, but the most important diagnostic step (which you still intend to do) is bypassing the receiver and connecting directly to your LCD.

If "RGB PC" looks more like YCbCr (in terms of color depth) than "RGB Video", then, either your display is set up to expect PC RGB, or it badly needs calibration for Video RGB.

Gary
post #1457 of 5594
Quote:
Originally Posted by Drew_W View Post

The next batch will feature the same ABT102/1018 configuration, since I gather that they've been able to secure more of these chips to get more of the DVD players produced. There are no real advantages to the ABT2010 over the current configuration, so there's no sense in waiting for a change that "might" happen (somewhere down the line - it isn't going to happen now, and I underscore that it's still a MAYBE for the future). The switch over was a speculation based on the perceived cost and availability of the chips they're using right now which seem to be bottlenecking production.

thanks for the quick response.
What about the second part of my question - should I rather wait for a blue ray machine from oppo which also upconverts sd dvd (all in one machine)?
post #1458 of 5594
Quote:
Originally Posted by heiwi View Post

thanks for the quick response.
What about the second part of my question - should I rather wait for a blue ray machine from oppo which also upconverts sd dvd (all in one machine)?

I have seen no information about when that machine is coming or what it's features will be.

I would hope to see it in 2009 but there has been no word on whether that will happen.

-Bill
post #1459 of 5594
Thread Starter 
Quote:
Originally Posted by shoek View Post

I too have had problems with video drop-outs with my 983. I've switched cables to no avail. I connect the 983 to a Denon 3808 AVR.

As GSB has mentioned try direct connecting to ensure that the error is not related to a HDMI chain issue.

Also, do these dropouts occur on all DVD media or only certain movies? If the later, then what are the ISBN and film titles? I am beginning to suspect that these errors are related to specific media culls, which is why I have not been able to replicate these errors despite a lot of time using my DV-983H and the Integra 9.8 combination.
post #1460 of 5594
Quote:
Originally Posted by Neuromancer View Post

As GSB has mentioned try direct connecting to ensure that the error is not related to a HDMI chain issue.

Also, do these dropouts occur on all DVD media or only certain movies? If the later, then what are the ISBN and film titles? I am beginning to suspect that these errors are related to specific media culls, which is why I have not been able to replicate these errors despite a lot of time using my DV-983H and the Integra 9.8 combination.

Try this DVD if you have it DVD #2 of 2. Very repeatable Audio drop outs, and only once in a while video drop outs with my DV-983H and the Integra 9.8 combination.
CLAPTON ERIC, CROSSROADS GUITAR FESTIVAL 2007, DVD, 0349-79877-6

Garth
post #1461 of 5594
Quote:
Originally Posted by Neuromancer View Post

Also, do these dropouts occur on all DVD media or only certain movies? If the later, then what are the ISBN and film titles? I am beginning to suspect that these errors are related to specific media culls

The worst one for me was the UK (PAL R2) version of Phil Collins Finally First Farewell Tour, especially on the "extras" but occasionally in the main concert footage
http://www.amazon.co.uk/Phil-Collins...8810932&sr=1-1

I also saw it occasionally on the UK (PAL R2) version of Bee Movie:
http://www.amazon.co.uk/Bee-Movie-Je...8810815&sr=8-1

I have many other burned DVD's, mostly PAL, of other concerts, etc. that also exhibited the problem, but these 2 are the more mainstream discs.

I'll go direct to my LCD this week.
post #1462 of 5594
Thread Starter 
If you change the audio tracks, say from Dolby Digital or DTS 5.1 to DD 2.0 Stereo or LPCM, do the dropout errors increase or decrease?
post #1463 of 5594
Quote:
Originally Posted by Neuromancer View Post

I am beginning to suspect that these errors are related to specific media culls, which is why I have not been able to replicate these errors despite a lot of time using my DV-983H and the Integra 9.8 combination.

I am using the same combo you are, and I do not believe this is media related. In my case the dropouts occurred randomly. One disc had numerous dropouts, then played fine.

FWIW, I have about 8 hours on my replacement 983, and I haven't experienced any problems (yet), using exactly the same cable, etc.

Oppo has informed me that they have not been able to duplicate the dropouts with my original unit at their facility.
post #1464 of 5594
Thread Starter 
Quote:
Originally Posted by mjmbond View Post

Oppo has informed me that they have not been able to duplicate the dropouts with my original unit at their facility.

Which is why I am saying it must either be a media compatibility or a hardware conditional error (specific cable, receiver, and television combinations which make isolation impossible). If your DVD player had as many problems as you reported to OPPO, they should have been able to verify the error immediately. If they have found no errors with testing your exact returned player and their Integra DTC-9.8, then there is a major disconnect that needs to be diagnosed.

The easiest assumption right now is to assume it is media specific. This is the cheapest and easiest compatibility test we can do on these forums.
post #1465 of 5594
Quote:
Originally Posted by mjmbond View Post

I am using the same combo you are, and I do not believe this is media related. In my case the dropouts occurred randomly. One disc had numerous dropouts, then played fine.

FWIW, I have about 8 hours on my replacement 983, and I haven't experienced any problems (yet), using exactly the same cable, etc.

Oppo has informed me that they have not been able to duplicate the dropouts with my original unit at their facility.

On the subject of drop out, I've now had my 983 for over a week and managed to take 4 days off so I've had a great opportunity to play lots of DVDs - both PAL and NTSC. The amp I'm using is a Cambridge 640R which simply passes through the video signal at 1080p through to a panasonic AE100 which is a 720p projector. I'm using oppo hdmi and supra cables which are both quality cables. Audio is via optical and analoque.

Initially everything was hunky and the picture on a 120 in screen was such a clear improvement over my 981 that I can best sum up by saying I've been camping in the cinema den ever since. Sound was just as great with more punch from the dialogue and SACDs sounding even more 'there'. so a happy camper all round. Great colour, natural tones, smooth motion, all in all a great viewing experience from TV recorded Sherlock Holmes to superbit DVDs.

Then I suffered video drop out, not audio since the HDMI is not being used for sound in my set up and either/or the optical or analogue kept pumping sound out. This happened 4-6 times during 'Just Cause' a Sean Connery thriller and the Dreamworks version of Sinbad. Both are PAL versions. At the time, I just ignored and watched to the end since I was with company but noted where the drop outs had happened. Next day when I had the time, I replayed both and could not reproduce the errors even when I queued up the segments with different run in times. This has lead me to conclude rightly or wrongly that I don't think they were encoding errors.

This was running the oppo at 1080p (yes I know that's illogical given the projector resolution limits but to my eyes it looks better and I know from running blu ray through it that it hiccups by occassional purple lines that flicker and then go away, so it was not the projector that was getting throttled.

Anyway for what it's worth I changed to RGB on the basis that the projector manaual describes its display method as '3 transparent LCD panels (RGB) and some 20 discs down the line I've not had another incident with either PAL or NTSC from mid '90s - 2008 issues discs.

My logic may be screwed and it may be too early to say conclusively, but on a 'so far so good' basis switching from 'auto' has so far made the difference in the set up I've got.

Hope that adds another perspective to the drop out debate
post #1466 of 5594
Quote:
Originally Posted by Neuromancer View Post

Which is why I am saying it must either be a media compatibility or a hardware conditional error (specific cable, receiver, and television combinations which make isolation impossible). If your DVD player had as many problems as you reported to OPPO, they should have been able to verify the error immediately. If they have found no errors with testing your exact returned player and their Integra DTC-9.8, then there is a major disconnect that needs to be diagnosed.

The easiest assumption right now is to assume it is media specific. This is the cheapest and easiest compatibility test we can do on these forums.

My situation refutes your premise, as:

1) The same media had problems one minute and played fine the next.

2) I am am using exactly the same hardware and media as before, and I am not having dropout problems (yet).

The dropout problems I experienced with the first 983 were intermittent, and therefore I do not agree that Oppo should be able to verify the problem "immediately." Perhaps Oppo has simply not put enough hours on the unit to see it malfunction. Or, perhaps I have not put enough hours on the replacement to see it malfunction. Either way, we agree: "..there is a major disconnect that needs to be diagnosed." As the reports of dropouts with the 983 rise, it becomes less important to diagnose the other hardware in the system and more important for Oppo to make the player work in all systems. My 981 @ 1080p never had this problem, same cable, pre/pro & projector. I feel confident that Oppo is on the case as best they can with the sketchy, anecdotal information they've got to work with. They seem eager to get to the bottom of this, and I bet they will!
post #1467 of 5594
Thread Starter 
Quote:
Originally Posted by mjmbond View Post

My situation refutes your premise, as:

I am not saying that what I promote is accurate.

What I am saying is that it is better to try to isolate the problem then to just assume it is something beyond anyone's control. It makes no sense that you would report major issues with your DV-983H, and OPPO has had not a single dropout error.

You received a replacement, and that worked. What about William who has received replacement units throughout the beta and final production stage? What about brand new customers? What if their replacement units don't work? It is in no one's interest to just assume that there is not a root cause for the problem.

It costs OPPO money to replace units (real issues or not), it frustrates the customer, and it leaves the possibility that any unit sold to a customer is sold "defective". That is a horrible way to sell product, as you are basically playing video/audio-dropout Russian Roulette.

Quote:


... it becomes less important to diagnose the other hardware in the system and more important for Oppo to make the player work in all systems.

This argument has already become quagmired when OPPO couldn't replicate problems with your returned hardware.
post #1468 of 5594
Now we're getting some thorough, constructive observations for the diagnostics database. Have any of you further explored the overheating scenario that was raised recently?

Gary
post #1469 of 5594
Thread Starter 
Quote:
Originally Posted by mhwmhwmhw View Post

Anyway for what it's worth I changed to RGB on the basis that the projector manaual describes its display method as '3 transparent LCD panels (RGB) and some 20 discs down the line I've not had another incident with either PAL or NTSC from mid '90s - 2008 issues discs.

For us Integra DTC-9.8 users the output should be set to RGB anyways. The Integra DTC-9.8 does not like YCbCr at upscaled resolutions.

mjmbond, which colorspace did you have your DV-983H set to previously, and what colorspace is your current DVD player set to?
post #1470 of 5594
Quote:
Originally Posted by Neuromancer View Post

I am not saying that what I promote is accurate.

Well, thank you for clarifying that.

Quote:


What I am saying is that it is better to try to isolate the problem then to just assume it is something beyond anyone's control.

Who made that assumption?! Not me. Truth be known, I'm trying to help Oppo isolate the problem at this time!

Quote:


It makes no sense that you would report major issues with your DV-983H, and OPPO has had not a single dropout error.

It make perfect sense if you appreciate, as I have said, that the problem was intermittent. Are you suggesting that I lied to go through the hassle of returning a perfectly good unit for another?

Quote:


You received a replacement, and that worked. What about William who has received replacement units throughout the beta and final production stage? What about brand new customers? What if their replacement units don't work? It is in no one's interest to just assume that there is not a root cause for the problem.

Are you responding to something you think I said here? If so, what? Of course there is an interest in finding the root cause. If my replacement 983 continues to work w/o dropouts, then I will have found the root of my problem: the first 983. How Oppo chooses to use that information is up to them. I wish only the best for Oppo, Bill and anyone else who wants a 983 that works properly in their system.

Quote:


It costs OPPO money to replace units (real issues or not), it frustrates the customer, and it leaves the possibility that any unit sold to a customer is sold "defective". That is a horrible way to sell product, as you are basically playing video/audio-dropout Russian Roulette.

Yes, that is all true, as is that fact that if dropout reports persist, folks may simply choose not to play the game. I hope that reports of dropouts go away. Do you think they are about to?

Quote:


This argument has already become quagmired when OPPO couldn't replicate problems with your returned hardware.

Well, I'm sorry to be part of the quagmire. Perhaps I should have just lived with the audio and video dropouts associated with my brand new DVD player and kept my bad experience to myself.

Neuromancer, your assistance to Oppo users has been invaluable. However, your tendency to shoot the messenger of "bad" news relating to their products is not serving anyone well. If it hadn't occurred to you, I'm one of the guys trying to help solve the problem.
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