or Connect
AVS › AVS Forum › Video Components › Home Theater Computers › MSI 7411 Motherboard Sneak Peek (share your thoughts!)
New Posts  All Forums:Forum Nav:

MSI 7411 Motherboard Sneak Peek (share your thoughts!) - Page 105

post #3121 of 3490
Im kinda stomped here.. any help or should I just go return the board?

Is it possible that I should flash the bois? the version its running is the 1.20 and im using an athlon 240 which is being detected as unknown?
post #3122 of 3490
Quote:
Originally Posted by Schismal View Post


How painful was your RMA process(es)?

Not so painfull. But I had to do it 5 times allready.


The problem I now have is the everlasting humming sounds coming from my sub. And I also have the strange fenomenon that in quite dark scenes my LCD starts to flicker. Very anoying and I cannot seem to find out what's causing it.
post #3123 of 3490
Quote:
Originally Posted by HenkyDoodle View Post

it is exactly the way my board died 5 times on me.

Now I have it running for about a month and I am getting back some confidence in this board, but I do not get my hopes up too high.

I have small kids who pressed the reset button a couple of times - no problem (on board #3 since June)
post #3124 of 3490
I was able to get two seemingly dead boards to POST after clearing the CMOS as described in the manual on page 2-16. The manual is available here from MSI's site. While the manual clearly states that the system needs to be off to prevent damage to the motherboard, it doesn't make clear that while this procedure is done the motherboard still needs power for the CMOS to be cleared. Simply put: the system needs to be connected to power, but powered off and the battery is left in place.

This procedure revived an early release board with the small heat sink and yellow LFE connector that had been working for months until it was unplugged for the months I was out of the country. I was also able to revive a recently purchased board with the larger heat sink and purple LFE connector by this method.

Also, those who have the Logitech Illuminated keyboard be aware that motherboard manufacturers (i.e. Asus/ASRock) have modified their BIOSes to be compatible with this keyboard. MSI hasn't and this keyboard will not allow access to the board's BIOS and delay its POST. If someone has this keyboard working with the Diva it would be great hear the details. Other Logitech keyboards like the diNovo Edge (Bluetooth) work fine.
post #3125 of 3490
omg.. it just died on me again. this is becoming hysterically I booted up and it went into system restore and kept hanging there. The only thing I could do is push the reset button. And so I did ... Now when I power up the front blue led lights up but further nothing happens. It looks like for a split second the fans get some juice but then they shut down again.

DonTHB: tried clearing the cmos but that did not work. I will return this piece of crap to the retailer tomorow and I will not accept a new sample of MSI. 6 times is just really NOT acceptable.
post #3126 of 3490
Quote:
Originally Posted by HenkyDoodle View Post

DonTHB: tried clearing the cmos but that did not work. I will return this piece of crap to the retailer tomorow and I will not accept a new sample of MSI. 6 times is just really NOT acceptable.

Did you try it using the strap as per instructions in the manual with the system off but plugged into mains power? I had left my system powered off for an extended period after which it would not boot. Cleared the CMOS and it booted. In addition, out of the box two of my three boards would not POST, but the CPU fans would start when the PSU was plugged in. Holding the power button in to power down and in one case also using reset got the boards into a sane state.

Any way, after six failed boards, can you bring your entire system to where you purchased them? Sometimes a second pair of eyes can find an oversight.
post #3127 of 3490
Thread Starter 
I feel so bad when I hear about these repeated failures. I wish there were more I could do but I am pretty much out of avenues to pursue any more on this board.

I can certainly understand frustrations though. Strange that both of mine are still going.
post #3128 of 3490
Java Jack,

Due to its quirks, I think anyone who has not built many systems would have problems with this board. It's too bad we don't have a choice of vendor who is ready to invest the required resources into this platform.
post #3129 of 3490
well, I returned it an hour ago and they claimed that MSI will not give a refund on this matter. Funny thing is that the other board that was send to the distrbutor was fixed and received by my retailer so they are now going to give that board a new try. I can get it back in the afternoon. It is no final solution but right now it's the only one because MSI will not refund, only repair the error.
post #3130 of 3490
Quote:
Originally Posted by DonTHB View Post

Java Jack,

Due to its quirks, I think anyone who has not built many systems would have problems with this board. It's too bad we don't have a choice of vendor who is ready to invest the required resources into this platform.

This is my first ever build Don and mines still going well (since Nov 08 & fingers crossed); all my issues in the past have been software related in getting a polished front end that worked quickly and looked good.

Media centre in vista was a pain in the rear so i spent a lot of time sorting out MediaPortal and a few weeks ago i upgraded to windows 7 after a personal recommendation. Media centre in 7 is so much quicker that im now happily using that.

My setup is purely as an entertainment unit for watching TV, DVD's and music. I would be interesting to hear if those experiencing problems are pushing the board to do more or if they are using it in the same way as me?
post #3131 of 3490
I also purchased my first board in November '08. I would have agreed with you but in September '09 I had two boards that had difficulties with POST out of the box and then in November my system that I had owned since November '08, but had not used in months, wouldn't POST as well. I got them all to work and I have been using one at home and one abroad, but I would think, due in large part to problems reported in this thread, many people in the same circumstance would believe these to be inoperable motherboards.

What is interesting is that the symptoms appeared to be the same between the two out-of-box boards and the system that hadn't been used for several months. And the method used to revive all three boards were the same as well.
post #3132 of 3490
Quote:
Originally Posted by barryrs View Post

My setup is purely as an entertainment unit for watching TV, DVD's and music. I would be interesting to hear if those experiencing problems are pushing the board to do more or if they are using it in the same way as me?

I am also using these purely for entertainment. What other software, if any are you using? With Windows 7 Media Center, I am using TMT3 for Blu-ray and HD-DVD playback and still looking to replace my malware software. So, any suggestions that will not conflict with an ATi DCT?
post #3133 of 3490
Quote:
Originally Posted by DonTHB View Post

I am also using these purely for entertainment. What other software, if any are you using? With Windows 7 Media Center, I am using TMT3 for Blu-ray and HD-DVD playback and still looking to replace my malware software. So, any suggestions?

I dont have a Blu-ray drive as yet so use media centre for everything at the moment; with regards to malware ive been using OneCare for 18 months now and i find it the least intrusive software to date.

I did download PowerDVD sometime ago on a trial version and have to say that i was very impressed with much improved sound quality when watching films but the system MUST be operable with the remote only so it remains wife friendly.

Its reassuring to hear the seemingly dead boards can be revived because after following this thread for some time i did start to feel like i was living on borrowed time.
post #3134 of 3490
Quote:
Originally Posted by vladd View Post

You can use the speakers with the amp card. I was just warning that turning it up can overpower the speakers and blow them. The amp will output 100W to any speaker but your speakers can only handle a quarter of that. If you keep the volume low, you should be fine but your speakers should typically be able to handle as much or more wattage that your amp produces.

Sorry, I don't have a good recommendation on a sub, I haven't bought or looked at them in a while. I would look for Open box or Black Friday specials though.

I actually believe the opposite. A high quality amp with lots of clean power, with speakers that have a rating of less than the amp's rating, is a better setup than a cheap and/or low power amp with speakers of higher power handling. We also don't know the impedence of his speakers. And power handling is tough to really put your finger on because who knows at what frequency they tested the speakers. 1kHz? If you sent a sine wave at 20Hz to anything other than a real subwoofer, at its rated RMS power handling, you'd likely over-extend the low frequency driver...yet you were within the rated power handling. So there are thermal AND mechanical limitations, that come into play at different points in the frequency spectrum.
post #3135 of 3490
Never mind
post #3136 of 3490
Quote:
Originally Posted by DonTHB View Post

What other software, if any are you using? With Windows 7 Media Center, I am using TMT3 for Blu-ray and HD-DVD playback and still looking to replace my malware software. So, any suggestions?

I use mine in my office, but every once in a while I use my PC for movies and such. TMT works fine for me as well. I'm still stuck at Vista Premium, and the system crashes sometimes if I leave Firefox on overnight (it was even worse with Explorer). When it does I sometimes am forced to hit the reset button, and all is well. I don't think it has crashed over night when I don't leave Firefox open. I like the board for the amps because I use them for my speakers in my office, but I need the software D2Audio has not released yet to configure the system better. Hopefully Java will have some news for us early in the new year...I really would like to setup the sound better.

As to my problems with Vista, I bought a Windows 7 Update, but I have not decided whether I will use it with my office PC.

Regarding all the failures, one has to wonder if certain people don't have something poorly configured (e.g. ventilation) in their PC. The law of avgs would suggest that any board that has 7 failures is inherently defective in its design (not likely considering how many PCs are running without any problems, plus the line would have been dropped long ago with that kind of failure rate), or it is not being implemented properly.

Just my cheap 2 cents
post #3137 of 3490
From the experience I have had with three boards, I believe it is user error exacerbated by the board's quirks that are the source of the large number of complaints of failures. From the beginning, in November '08 when I got my first board, I have thought the board was rushed to market. This may be the source of the quirks. Nevertheless, I think a suitably robust product could be produced by the likes of Gigabyte, DFI, Biostar and some others. While they could surprise us or produce such a board under the ASRock brand, I didn't include Asus because of their Xonar product line. ATi can't completely avoid finger pointing here. The loss of support for standby in Catalyst drivers after version 9.8 adds to the quirkiness.
post #3138 of 3490
well I took the brand new board to the shop and they decided to replace it.

So another 2 weeks of waiting to turn on the computer, I must say if it wasnt for its special abilities this board is absolute and total rubbish.
post #3139 of 3490
Java Jack

I have read through the majority of this thread and I am anxious to start a build using this motherboard. However, considering the sensitivity of the motherboard and memory combinations, I was wondering if you would give some recommendations. I have looked at MSi website to find compatible memory for this board and have various ones at 1.8v and 1.9v but very, very few of them could be found to be able to purchase through Newegg. Please help, I definitely value your opinion.
post #3140 of 3490
Hi,

After using it for over a year last night something seems to have happened. Now there is no sound coming out. I am using analog out with 5.1 bracket.

I tried uninstalling the device in control panel and let windows reinstall the drivers. I hear an occasional thump coming out of subwoofer but no audio coming out of the remaining 5 speakers. The thumping sound from the subwoofer generally occurs when I restart the PC.

What could be the problem and how do I troubleshoot?

PLEASE HELP.

Thanks,
Srikanth
post #3141 of 3490
Quote:
Originally Posted by skoka123 View Post

Hi,

After using it for over a year last night something seems to have happened. Now there is no sound coming out. I am using analog out with 5.1 bracket.

I tried uninstalling the device in control panel and let windows reinstall the drivers. I hear an occasional thump coming out of subwoofer but no audio coming out of the remaining 5 speakers. The thumping sound from the subwoofer generally occurs when I restart the PC.

What could be the problem and how do I troubleshoot?

PLEASE HELP.

Thanks,
Srikanth

Did you check if the "D2Audio HDAudio Device" is the default playback device in volume-control->playback devices? If that is the case, did you try testing the speakers in the "Configure" button in the same menu?
post #3142 of 3490
Quote:
Originally Posted by tvarad View Post

Did you check if the "D2Audio HDAudio Device" is the default playback device in volume-control->playback devices? If that is the case, did you try testing the speakers in the "Configure" button in the same menu?

I do not find "D2Audio HDAudio Device" in the device manager. Instead I find two entries of "High Definition Audio Device".

The 'High Definition Audio Device' is the default playback device. I did try testing the speakers in the 'Configure' button and selecting 5.1 test option. I get no sound out of any of speakers including the subwoofer.

I wonder what has gone wrong overnight.

The driver installed is Microsoft 6.0.6002.18005.

Please help me get the audio back.

Thanks,
Srikanth
post #3143 of 3490
Quote:
Originally Posted by skoka123 View Post

I do not find "D2Audio HDAudio Device" in the device manager. Instead I find two entries of "High Definition Audio Device".

The 'High Definition Audio Device' is the default playback device. I did try testing the speakers in the 'Configure' button and selecting 5.1 test option. I get no sound out of any of speakers including the subwoofer.

I wonder what has gone wrong overnight.

The driver installed is Microsoft 6.0.6002.18005.

Please help me get the audio back.

Thanks,
Srikanth

I think the High Definition Audio Device outputs to the standard Realtek Audio pre-outs at the back, not to the D2 5.1 Audio Amp card, which is why you're not getting sound (I wouldn't know why there are two instances of it).

Have you re-installed the D2 Audio Device Driver found here. That should restore the D2 Audio Device in the Volume Control Playback devices.

I am scratching my head as to why it would disappear suddenly after a year, (unless the board itself is hosed).
post #3144 of 3490
Quote:
Originally Posted by tvarad View Post

I think the High Definition Audio Device outputs to the standard Realtek Audio pre-outs at the back, not to the D2 5.1 Audio Amp card, which is why you're not getting sound (I wouldn't know why there are two instances of it).

Have you re-installed the D2 Audio Device Driver found here. That should restore the D2 Audio Device in the Volume Control Playback devices.

I am scratching my head as to why it would disappear suddenly after a year, (unless the board itself is hosed).

I already did re-installation except that I got it from here (http://www.msi.com/index.php?func=do...1&prod_no=1722). It does not make any difference. The device is not 'D2Audio HD Audio Device' even after installing the driver from the link.

I guess there are two instances of HD Audio Device probably one for Realtek and the other for D2Audio. If I remember correctly, the drivers that were shipped with the Diva Live use to install the card as HD Audio and not D2Audio. There was some beta D2Audio driver that JavaJack had access to that showed up the device as D2Audio under the Device Manager. There are some bunch of techie stuff buried in the previous 104 pages in this thread that talks about it.
post #3145 of 3490
Quote:
Originally Posted by skoka123 View Post

I already did re-installation except that I got it from here (http://www.msi.com/index.php?func=do...1&prod_no=1722). It does not make any difference. The device is not 'D2Audio HD Audio Device' even after installing the driver from the link.

I guess there are two instances of HD Audio Device probably one for Realtek and the other for D2Audio. If I remember correctly, the drivers that were shipped with the Diva Live use to install the card as HD Audio and not D2Audio. There was some beta D2Audio driver that JavaJack had access to that showed up the device as D2Audio under the Device Manager. There are some bunch of techie stuff buried in the previous 104 pages in this thread that talks about it.

I installed the D2 driver from the MSI website mentioned above and it shows up as D2Audio HD Audio Device both in the volume control properties and the Device Manager. Try uninstalling and installing it again.

JJ provided beta firmware that increases the absolute volume output. It updates the D2 Audio chip on the board and has nothing to do with the driver which is the interface between the OS and the board (roughly speaking).
post #3146 of 3490
post #3147 of 3490
Quote:
Originally Posted by skoka123 View Post

I already did re-installation except that I got it from here (http://www.msi.com/index.php?func=do...1&prod_no=1722). It does not make any difference. The device is not 'D2Audio HD Audio Device' even after installing the driver from the link.

Note that the Realtek drivers are only necessary if you want to use either S/PDIF or connectors on the motherboard (NOT rear panel connectors).

First uninstall the driver and be sure to check remove files option. When you reboot the machine Windows should reinstall the MICROSOFT drivers. Before you replace them with the D2 Audio drivers you should test if you can get audio. It is likely that you will. It is also an easy way to determine which audio driver needs to be updated with the drivers downloaded from MSI. But included with the drivers are instructions on how to discern which HD Audio driver is being used by the D2 Audio device.
post #3148 of 3490

The first ones you linked didn't have a downloadable owners manual so I couldn't comment on them.

The second link (for the NS-P270) does have a manual available and they look like they'd work fine -although a little small for my tastes. How large of a room will they go into?

The third link didn't have a manual either.

-PGPfan
post #3149 of 3490
Quote:
Originally Posted by tvarad View Post

I installed the D2 driver from the MSI website mentioned above and it shows up as D2Audio HD Audio Device both in the volume control properties and the Device Manager. Try uninstalling and installing it again.

JJ provided beta firmware that increases the absolute volume output. It updates the D2 Audio chip on the board and has nothing to do with the driver which is the interface between the OS and the board (roughly speaking).

I know for sure that it never showed up as D2Audio for me in last one year. It has always been HD Audio Device. May be there is a BIOS update that is required.

Nothing happens when I double click on install.bat. When I run from command prompt this what I get.

Code:
C:\\Users\\srikanth\\Desktop\\D2Audio_X86\\x86>install

C:\\Users\\srikanth\\Desktop\\D2Audio_X86\\x86>devcon update D2AudioHDAVista.inf "HDAUDIO\\FUNC_01&VEN_1A8D&DEV_1001&SUBSYS_FFFFFFFF"
Updating drivers for HDAUDIO\\FUNC_01&VEN_1A8D&DEV_1001&SUBSYS_FFFFFFFF from C:\\Users\\srikanth\\Desktop\\D2Audio_X86\\x86\\D2AudioHDAVista.inf.
devcon failed.
I think the problem for the update failure could be because of hardware id. The hardware ids for the two HD Audio Device in my system are as follows:

Code:
HDAUDIO\\FUNC_01&VEN_1002&DEV_791A&SUBSYS_00791A00&REV_1000
HDAUDIO\\FUNC_01&VEN_1002&DEV_791A&SUBSYS_00791A00
and

Code:
HDAUDIO\\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14628210&REV_1000
HDAUDIO\\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14628210
I have tried changing the hardware id in the install.bat but that did not help either in getting the new drivers updated.

Anyway, I doubt if this has anything to do with the sudden failure of audio output. The only thing changed was a windows defender definition update that night.

Any further help?
post #3150 of 3490
Quote:
Originally Posted by DonTHB View Post

Note that the Realtek drivers are only necessary if you want to use either S/PDIF or connectors on the motherboard (NOT rear panel connectors).

First uninstall the driver and be sure to check remove files option. When you reboot the machine Windows should reinstall the MICROSOFT drivers. Before you replace them with the D2 Audio drivers you should test if you can get audio. It is likely that you will. It is also an easy way to determine which audio driver needs to be updated with the drivers downloaded from MSI. But included with the drivers are instructions on how to discern which HD Audio driver is being used by the D2 Audio device.

I do not find Realtek Audio. In the bios under north bridge I find AMD HD Audio and under south bridge I find Azalia HD Audio.


I am using the Device Manger to delete the device. How do I uninstall the driver with remove files option?
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Home Theater Computers
AVS › AVS Forum › Video Components › Home Theater Computers › MSI 7411 Motherboard Sneak Peek (share your thoughts!)