Anyone have experiences with the quality and reliability of refurbished Denon's and Marantz'. Denon's 90 day warranty kind of worries me. Marantz's refurbs come with a full year warranty but are more difficult to find.
I got my 4311 from accessories4less and it has 3 marks on the face. Two small nicks on the right edge and one on the left corner. I used a black marker to mostly hide them and it's hard to see unless you get up close. The face looked like some one took a dirty wet rag and wiped it. There were streaks all over the face. That really surprised me. I used some TV screen cleaner and a micro fiber cloth to clean it up. The manual was obviously used as the corners were bent like some one had thumbed through it and it has a stain on the front cover.. Luckily it works fine. Given Denon's track record as of late on their refurbs I decided to keep it instead of returning it and playing the Russian roulette game with another one that might not work. The price of a new one is out of my reach. Considering the savings and that it works were the key factors. Also XT32 is a marvell.
Denon should call these receivers "damaged goods" instead of refurbished if there is damage to them. Their QC guy is not doing his job or he is following a piss poor QC policy by Denon. They could have installed a new face plate on it and replaced the manual with a new one to make it actually "refurbished".
The Denon refurb receiver warranty is one year, not 90 days. I know this is an old thread but maybe Denon looks at this site once in awhile. I doubt it though.
I agree, it's Denon and not the resellers that are responsible for the refurbs. The resellers only sell them.