Originally Posted by Htdude14
Same issue here with Ender's Game and with Lock up, Stallone and Awnold prison flick. Both from the same studio and both froze my 3800 at 21 seconds after the cool DTS intro. Both played fine on my PS3, but as I have an older Arcam pre/pro it was in lossy. It's probably a firmware issue but since there is no new FW for the 3800 guess it's days are numbered. We will be trying Thor:Dark world tonight, if it plays fine great, if not time for an Oppo.
BTW, these were both rented from a brick and mortar store as there are still a few around in Canada.
Just to chime in here thought I would share my experiences thus far, I own a 2500BTCI little brother to 3800 with the latest current version of Firmware V1.22 and have since purchased the following Blu-Ray releases; Enders Game, Escape Plan and The Hunger Games: Catching Fire and all of them lock up my player immediately after the DTS promo is finished at exactly 0:0:21. Interestingly, these 3 newer titles with playback issues thus far on my DVD-2500BTCI are all distributed by eOne Films Canada...
I contacted Denon support and although they are aware of the problem they were not of much help, they attribute the playback issues to the new format in which Blu-Ray discs are encoded "These playback issues arise as a result of new authoring methods used to make the discs. It is not a firmware issue in the player but the fact that the way the discs are made is constantly changing."
And old hardware "In the past firmware updates have been released to resolve playback issues resulting from changes in the authoring of discs, but we can't guarantee that we will always be able make the necessary firmware changes to allow our older players to comply with these new authoring methods and highly unlikely that a new firmware will be released for these older players."
. Seems to me like older equipment is exempt from any future updates.
The three movies above play with no issues on my Sony BDP-S350 which was released in July 2008 whereas the Denon DVD-2500BTCI was released in January 2008 which leads me to believe that this is a firmware update issue and nothing to do with hardware. This player has been great and played every disc I threw at it with ease until now. Three new release mainstream movie titles with playback issues on $1,000 Blu-ray Transport is unacceptable and borderline ridiculous..........
Perhaps I am in denial and not ready to retire or call my 2500 outdated, is it asking too much for it to simply play a Blu-ray disc as it was designed to do?