Originally Posted by tk54911
I bought from SolidSignal over a year ago and had no issues.
I've bought around seventy or so from Solid Signal. The problems I have incurred are problems that residential users would not notice, because they would not leave the receiver permanently on and tuned to the same channel.
I tried to buy from them again in DECEMBER 2009 and STILL have not received product. I've contacted them maybe 10 times and continue to get the runaround (of course they charged my credit card within a day of the order, promised they had it in stock, and it would ship that day or the next). I suppose I'll have to go through the hassle of disputing the charges with my credit card company. ...
Solis Signal has a good reputation on the TV/AV/satellite user boards. I think they are even registered on this site or at DBSTalk as "solidsignal". If you can find their screen name in th members list here or there and send a PM to their forum representative, I would bet that he can clear up the problem for you. At present, no one has the CM-7000s in any quantity, but the Channelmaster Store site is "taking pre-orders", where, if you buy something -anything -from them now, they'll reserve one from their first shipment when it comes in mid February but not bill you until they ship it.
Edit: Looks like SolidSignal's last post here was on August 5, 2009.http://www.avsforum.com/avs-vb/showt...=#post16949853
If you click on their screen name there, you should still be able to use that link to sent them a private message.