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Official Denon AVP-A1HD/AVP-A1HDCI and POA-A1HD/POA-A1HDCI owners thread. - Page 845

post #25321 of 25955
Ok don"t do it.. Imean the upgrade..
Noone would like to confront you for any given matter.
post #25322 of 25955
Quote:
Originally Posted by D_M View Post

I was curious, so I called DENON USA (minutes before posting). The service guy indicated that the 5308 and the AVP use the same upgrade board, so he does not foresee a shortage. I'm not sure if the boards differ by region, one of you guys across the globe could ask 1-855 MY DENON.

Prior to the Upgrade kits first being deployed in late 2011, D&M (upper mgt not a CSR) estimated that the kits would run out the first quarter of 2013 which from most reports is true. There may be a kit here or there still left, but to find one may be difficult at this point.
post #25323 of 25955
I plan to call my nearest Denon service center on Monday and see if they can get a kit....will post the results.
post #25324 of 25955
I've been getting occasional loud pops that I'm pretty sure are coming from the AVP-A1CI. Has anyone experienced this before?
post #25325 of 25955
Quote:
Originally Posted by fperra View Post

I've been getting occasional loud pops that I'm pretty sure are coming from the AVP-A1CI. Has anyone experienced this before?

I had this with Onkyo AVRs or better pre/pros 5507 and it was fixed with a firmware update. Was an error in the HD-Sound decoding software, if I remember correctly. Never had this with my AVP but I have the upgrade, where all firmware upgrades are applied which cannot be done via the Internet upgrade.
If you don't have the upgrade, maybe you should try to get it and otherwise I would say, if this happens more often, this is clearly an issue for service. I would recommend that you try to find out, if this happens with specific disks and if you can reproduce it.
It could be also poorly mastered disks. I have read of cases, that this was caused by specific BDs.

However, my above experience was related to HD sound Dolby and DTS and it was a firmware bug in the Onkyo.

Hope it helps and good luck, because this could damage your speakers.
post #25326 of 25955
I have the upgrade and the current ( and probably last) upgrade. The pops come at a rate of about every 30 to 50 minutes through the center, left and right, and subwoofers.
post #25327 of 25955
It has nothing to do with the upgrade. If you set your unit to sby, by either the remote or the large button, try to power it off from the small button.
If this is not the case, unplug your unit from the ac, for 10-20 mins.
Then last is a hard reset of the microprocessor.
post #25328 of 25955
It has been years since I did a hard reset. Can you please outline how to do it again?
post #25329 of 25955
^^
p. 76 Owner's manual ..... However, note that prior to resetting the microprocessor you will want to SAVE the config file to a PC using the Web Control feature on p. 71 otherwise the reset will return all settings to mfr default as well as require you to run Audyssey again.



Although written for the lower models, review the following post on the SAVE/LOAD procedure to get the gist of what you should be looking for in a valid SAVE file ...

http://www.avsforum.com/t/1465528/the-official-2013-denon-e-series-x-series-avr-model-owners-thread-faq/0_100#user_E9
post #25330 of 25955
Thanks for posting that information. Unfortunately, I did the hard computer reset and it is still popping. It is a loud pop 2 to three times every hour. My system is quite complicated. I'm using pro amps throughout and all the outputs are balanced. Both left and right main speakers are bi-amp'd as is the center channel. Side and rear speakers are each on individual amps. Also have two large subwoofers. The loudest pops come through the subwoofers, but when I turn off the sub amp I still get lower lever pops through the left or right main speakers and sometimes through the center channel. I haven't noticed anything coming through the surround speakers. I'm thinking maybe I should pull the AVP out of the system, open it up and see if there is a lot of dust and cat hair inside. I have two long hair main coon cats. What do you think?
post #25331 of 25955
If you upgrade your AVP and were an Audyssey Pro user, do you have to buy another license to use Pro with the upgraded unit?
post #25332 of 25955
Quote:
Originally Posted by fperra View Post

Thanks for posting that information. Unfortunately, I did the hard computer reset and it is still popping. It is a loud pop 2 to three times every hour. My system is quite complicated. I'm using pro amps throughout and all the outputs are balanced. Both left and right main speakers are bi-amp'd as is the center channel. Side and rear speakers are each on individual amps. Also have two large subwoofers. The loudest pops come through the subwoofers, but when I turn off the sub amp I still get lower lever pops through the left or right main speakers and sometimes through the center channel. I haven't noticed anything coming through the surround speakers. I'm thinking maybe I should pull the AVP out of the system, open it up and see if there is a lot of dust and cat hair inside. I have two long hair main coon cats. What do you think?

You can open it and clean it, if your environment is quite 'contaminated' with cat hairs and dust. Your warranty has expired, I assume. Then this should be no problem.

You should also check your connections. Sometimes there is a soldering problem. I once had brand new cables but they had problems and I thought it would be the amp, but it was the cable.

However, your problem sounds to me like a case for the service. This is not normal.
post #25333 of 25955
Quote:
Originally Posted by DoctorO View Post

If you upgrade your AVP and were an Audyssey Pro user, do you have to buy another license to use Pro with the upgraded unit?

The Audyssey license is bound to the hardware - MAC-Address of the AVP. This doesn't change by doing the upgrade. In other words: No, you don't need to buy a new license. The Audyssey version - XT or XT32 - doesn't matter.

Could you use Audyssey Pro with a non-upgraded AVP? I thought that the upgrade would add the Pro capability?

I bought the license for the AVP after the upgrade.
post #25334 of 25955
Quote:
Originally Posted by Ganymed4 View Post

The Audyssey license is bound to the hardware - MAC-Address of the AVP. This doesn't change by doing the upgrade. In other words: No, you don't need to buy a new license. The Audyssey version - XT or XT32 - doesn't matter.

Could you use Audyssey Pro with a non-upgraded AVP? I thought that the upgrade would add the Pro capability?

I bought the license for the AVP after the upgrade.

Yes the Pro kit worked great and made a marked improvement to the non-upgraded AVP!
post #25335 of 25955
Quote:
Originally Posted by Ganymed4 View Post

The Audyssey license is bound to the hardware - MAC-Address of the AVP. This doesn't change by doing the upgrade. In other words: No, you don't need to buy a new license. The Audyssey version - XT or XT32 - doesn't matter.

Could you use Audyssey Pro with a non-upgraded AVP? I thought that the upgrade would add the Pro capability?

I bought the license for the AVP after the upgrade.
Audyssey Pro worked with non-upgraded AVP's in the USA, but not in most (all?) other markets. I believe they expanded support for Pro to all markets with the upgrade.
post #25336 of 25955
Quote:
Originally Posted by gsr View Post

Audyssey Pro worked with non-upgraded AVP's in the USA, but not in most (all?) other markets. I believe they expanded support for Pro to all markets with the upgrade.

Yeah that"s my knowledge too. Before the upgrade i couldn"t buy keys and run pro version, i had to have someone with pro kit and license for another us amp to buy the extra key for avp.

Is the pro kit so good? After the upgrade i mean.
post #25337 of 25955
Quote:
Originally Posted by gsr View Post

Audyssey Pro worked with non-upgraded AVP's in the USA, but not in most (all?) other markets. I believe they expanded support for Pro to all markets with the upgrade.

outside of us, i.e. in euro/uk markets pro wasnt offered. this meant markets that received the euro version ie asia / australia etc also didnt get pro. we have now though.

not something have done as yet though. its not cheap the pro kit and license etc. adds up to a bit. maybe one day smile.gif
post #25338 of 25955
^^
Most Denon 4311CI owners posting in that Owner's thread that have gone from XT to XT32 and that have also purchased the kit have posted the improvement offered by the kit is only nominal (ie. ~10%) compared to the more significant improvement going from XT to XT32 (ie ~30%). The kit will cost less than the 3D/XT32 upgrade ($700) but offers that extra bit of tweaking for those that like to tweak to include up to 32 mic positions using a more accurate mic (+/- 0.5db vice the +/-2db mic that comes with the Upgrade and used on all of the lower level Audyssey models as well).
Edited by jdsmoothie - 7/30/13 at 3:35pm
post #25339 of 25955
Quote:
Originally Posted by jdsmoothie View Post

^^
Most Denon 4311CI owners posting in that Owner's thread that have gone from XT to XT32 and that have also purchased the kit have posted the improvement offered by the kit is only nominal (ie. ~10%) compared to the more significant improvement going from XT to XT32 (ie ~30%). The kit will cost less than the 3D/XT32 upgrade ($700) but offers that extra bit of tweaking for those that like to tweak to include up to 32 mic positions using a more accurate mic (+/- 0.5db vice the +/-2db mic that comes with the Upgrade and used on all of the lower level Audyssey models as well).

I agree to this point of view. The upgrade to XT32 is surely the bigger improvement. However, I don't want to miss the 10% smile.gif - really makes a difference for me and also gives me some control about Audyssey, whereas I am using only the standard settings with the most less roll-off in the highs. I am very, very happy with the AVP and Audyssey XT32. Even I explicitly asked Audyssey if there is a difference in their implementation regarding different manufacturers, which they denied, I believe that the Denon AVP implementation is better than the one, I experienced with my Onkyo pre/pro before.
But maybe, this is also because the AVP itself is so much better than the top Onkyo pre/pro.

Thank you all for answering my question. Now, I also remember that the 'CI' versions were not available outside the US before the upgrade. Now I remember....
post #25340 of 25955
In our setup with the non-upgraded AVP, the Pro Kit did much better than a 10% change. I never engaged Audyssey for music listening until after using Pro; it just didn't sound that good. Still, I feel there's room for improvement, hence looking into XT32. A hell of a price tag for the upgrade...I don't recall anyone on this forum being disappointed in the results (of course, it would be hard to admit to yourself if you were...no turning back!)
post #25341 of 25955
Quote:
Originally Posted by DoctorO View Post

...I don't recall anyone on this forum being disappointed in the results (of course, it would be hard to admit to yourself if you were...no turning back!)

It was a dramatic improvement in my case. As I have posted before, the center channel improvement with movies was worth the price alone but I would concur the overall sound quality improvement would be very noticeable for most. You also get BR 3D pass thru to boot. The XT to XT32 improvement is not just limited to the AVP though; The XT32 reviews are fairly consistent across all brands and models.

Might be a moot point now anyway since there may not be any kits left.
post #25342 of 25955
I bought my AVP around December last year. Had it for maybe a month or so before getting the upgrade. While I liked the sound of the AVP pre upgrade it wasn't quite a far and away improvement over my Yamaha Z7 receiver I didn't think, it was an improvement no doubt but I was expecting so much more for something as pricey as the AVP. The 3D/XT32 upgrade definitely delivered and then some. I had an idea in my mind of what something as expensive /sophisticated should sound like in comparison to my Yamaha Z7 receiver and after hearing my friends Marantz 8801. The pre upgraded AVP wasn't quite as much as I'd expected, post upgrade the AVP exceeded what I was not only expecting but dreaming about. I thought 1k was pricey (actually got the seller to pay for half the upgrade cost) but after having done it I feel bad for anyone whose missed the train :-(
post #25343 of 25955
Quote:
Originally Posted by sk576c View Post

I bought my AVP around December last year. Had it for maybe a month or so before getting the upgrade. While I liked the sound of the AVP pre upgrade it wasn't quite a far and away improvement over my Yamaha Z7 receiver I didn't think, it was an improvement no doubt but I was expecting so much more for something as pricey as the AVP. The 3D/XT32 upgrade definitely delivered and then some. I had an idea in my mind of what something as expensive /sophisticated should sound like in comparison to my Yamaha Z7 receiver and after hearing my friends Marantz 8801. The pre upgraded AVP wasn't quite as much as I'd expected, post upgrade the AVP exceeded what I was not only expecting but dreaming about. I thought 1k was pricey (actually got the seller to pay for half the upgrade cost) but after having done it I feel bad for anyone whose missed the train :-(

I have called our nearest Denon service place and the guy "thinks" the kits are still out there, but is supposed to contact Denon supply to confirm. And I am waiting to see if I missed the train. eek.gif It took a long while to accept giving up on a Surround A/B setup, but the long list of yea-sayers here finally convinced...
post #25344 of 25955
Quote:
Originally Posted by DoctorO View Post

I have called our nearest Denon service place and the guy "thinks" the kits are still out there, but is supposed to contact Denon supply to confirm. And I am waiting to see if I missed the train. eek.gif It took a long while to accept giving up on a Surround A/B setup, but the long list of yea-sayers here finally convinced...

I wish for you that they still can get one. The situation in the US may be different from the situation here in Europe. I also hope that you will not be disappointed, every person is different and has different hearing habits and reception. However, I was also surprised how good it sounds after the upgrade. It is truly an improvement - I assume - nearly everybody will recognize.

Good luck!
post #25345 of 25955
Quote:
Originally Posted by Ganymed4 View Post

You can open it and clean it, if your environment is quite 'contaminated' with cat hairs and dust. Your warranty has expired, I assume. Then this should be no problem.

You should also check your connections. Sometimes there is a soldering problem. I once had brand new cables but they had problems and I thought it would be the amp, but it was the cable.

However, your problem sounds to me like a case for the service. This is not normal.

Well, the popping is really irritating, so I just ordered a Marantz AV8801. After I get it I'll send the Denon out for repair and either sell it or sell the Marantz, depending which one I like best. Time will tell.rolleyes.gif
post #25346 of 25955
That's a quite 'radical' approach, however, I would be interested to hear from you what you find out about the comparison of the 8801 and the AVP and also if the repair job went well. Some of us are curious about the availability of spare parts for the AVP. Would be interesting for me to read your experiences here.

Thank you in advance.
post #25347 of 25955
Interesting that at the first sign of issues, folks jump to the Marantz. Kidding aside, I have both and hope my upgraded AVP doesn't develop any problems. SJ
post #25348 of 25955
Cinemike in Germany has announced what he has named the Final Edition mod for the AVP, consisting of replacement of the first two opamp stages after DA conversion. Price is ( ex. VAT ) 1470 Euro.

A (German) forum discussion of the upgrade can be seen here:

http://heimkinoverein.de/forum/6-hifi-a-surroundanlagen/14487-angriff-auf-die-cinemike-avp-vorstufe

I have had Mike Schiffer work on several components for me - Denon DVD and Blu-ray players, Oppo 93 and, of course, multiple AVP upgrades.

As the AVP ends it lifespan with no true successor on the horizon from Denon or anyone else, Cinemike’s mods are actually a very cost-effective way of keeping the AVP on top in terms of sound quality, if not necessarily in new features.

Al J.
post #25349 of 25955
Thanks for posting about the latest Cinemike upgrade Al J looks interesting..

So from what you say & the German forum discussion of the upgrade it seems the latest upgrade consists of upgrading the Opamps on the DSP board to later/Better version?..

Do you know if it's possible for people in other countries that are capable of removing the DSP board to just send the DSP board to Cinemike?..

Thanks..
post #25350 of 25955
The upgrade consists of replacing the opamps and associated parts with newer/better components.

Contact Mike at www.cinemike.de with any questions.

He usually replies promptly, although he will be away this weekend, premiering the AVP Final Edition at a German show.

Al J.
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