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Official Denon AVP-A1HD/AVP-A1HDCI and POA-A1HD/POA-A1HDCI owners thread. - Page 852

post #25531 of 25955
Also at times when I power on I have a steady red light instead of a green light. What the hell! I will try a hard reset but I think my AVP is a brick!
post #25532 of 25955
Hard reset got my green light back...still no POA link...locked it up again
post #25533 of 25955
Okay, further setup efforts reveals i have a BRICK mad.gif The GUI interface doesn't work and has crazy characters. The firmware/sortware load must have failed on this thing. I have to drive it 3 1/2 hours to the dealer that did the upgrade...or try to contact Denon support...wonder if they could send the firmware/software computer directly to me?

Any thoughts/suggestions would be appreciated.
post #25534 of 25955
Quote:
Originally Posted by DoctorO View Post

Okay, further setup efforts reveals i have a BRICK mad.gif The GUI interface doesn't work and has crazy characters. The firmware/sortware load must have failed on this thing. I have to drive it 3 1/2 hours to the dealer that did the upgrade...or try to contact Denon support...wonder if they could send the firmware/software computer directly to me?

Any thoughts/suggestions would be appreciated.

When you mean the GUI interface are you talking about whats on the TV screen?

If you disconnect every connection and do a hard reset whats on the panel display? If its readable you can use your remote and try a firmware update through the front panel and remote.
post #25535 of 25955
Yes, the display on TV. Cannot get to the Auto Setup Menu. Does not function from remote or hard buttons on front panel. Unit does not see the POA or the Audyssey mike. Manual setup does not function either. Hard resets did not help... is a firmware update likely to fix things like that? I have not tried to connect it to a network...really doubt that will work since it's not doing the basics...also will have to take it somewhere for that due to our crappy satellite internet...

What I was told was that Denon California actually sent out a physical computer from which the firmware was loaded; sounds like that's beyond the internet patches.
post #25536 of 25955
Yes from my understanding with the 3D upgrade/ firmware update part can only be performed by the Denon Service centre, its nothing to do with the online updates accessible through the AVP..
post #25537 of 25955
If i had the AVP o would never upgrade it to 3D, never. But this is just my opinion.

Anyway try to contact "Cine Mike" in Germany i think they can help.

Or just buy a Datasat RS20i and forget the Denon, then you have the best there is smile.gif))
post #25538 of 25955
Quote:
Originally Posted by RefTheater View Post

If i had the AVP o would never upgrade it to 3D, never. But this is just my opinion.

Anyway try to contact "Cine Mike" in Germany i think they can help.

Or just buy a Datasat RS20i and forget the Denon, then you have the best there is smile.gif))

Funny answer, you don't have it, so you don't know what it does, how it sounds and that a Datasat RX20i is better. Well, what I know is, that the Datasat is much more expensive. But fine, if you think so...
I have the feeling, you are in the wrong thread here.

For all others describing their problems here, it seems, somebody has messed up the upgrade. There are areas in the AVP, which can only be upgraded by connecting the hardware containing the upgrade, directly to the board. This takes hours, I was told by the Denon shop, because the communication is so slow.

I strongly doubt, that a firmware upgrade, which might even not be possible in this situation, can solve DoctorO's problems. The unit is on and the power light is red and not green. This is truly funny. However, I strongly assume that you have to bring it to repair. Sorry to read this. Hope you can save it.

I also strongly doubt that Cinemike can help you.
post #25539 of 25955
Quote:
Originally Posted by RefTheater View Post

If i had the AVP o would never upgrade it to 3D, never. But this is just my opinion.

Anyway try to contact "Cine Mike" in Germany i think they can help.

Or just buy a Datasat RS20i and forget the Denon, then you have the best there is smile.gif))

bizarre non sensical post. not sure why you'd even waste time and energy making a post like that. if even put the smallest energy into reading actual owner feedback in this thread you would see the 3D upgrade is beyond shadow of doubt the best thing that ever happened with the avp. because it not just brings 3D but audyssey and a processing upgrades.

if have no experience or very obviously no knowledge on a topic why post or make a suggestion ?
post #25540 of 25955
Quote:
Originally Posted by cinema mad View Post

Yes from my understanding with the 3D upgrade/ firmware update part can only be performed by the Denon Service centre, its nothing to do with the online updates accessible through the AVP..

yes only via a service centre, and the 3D upgrade isn't just firmware, its significant hardware too. all comes in a kit. as described by my service centre when it was performed and he showed me the instructions supplied by denon is quite comprehensive. took hours for both the hard ware and software. not something I would have a dealer perform. in my case the upgrade on my unit went absolutely without issue smile.gif

doctor O I would suggest this is something you need to take your unit into a denon service centre to get sorted.
post #25541 of 25955
Quote:
Originally Posted by DoctorO View Post

Yes, the display on TV. Cannot get to the Auto Setup Menu. Does not function from remote or hard buttons on front panel. Unit does not see the POA or the Audyssey mike. Manual setup does not function either. Hard resets did not help... is a firmware update likely to fix things like that? I have not tried to connect it to a network...really doubt that will work since it's not doing the basics...also will have to take it somewhere for that due to our crappy satellite internet...

What I was told was that Denon California actually sent out a physical computer from which the firmware was loaded; sounds like that's beyond the internet patches.

I seem to remember a post shortly after the first few AVPs were being upgraded where the service center failed to upload one of the firmware updates. My memory is not good on this but it seems that the owner had to return the unit to the service center that performed the upgrade and have them upload the additional firmware. The service center was not aware or was misinformed about the number of updates they had to perform for the update. It was definitely a software issue caused by the service center and not a hardware issue though.

Too bad you have to go to all this trouble. As Alebonau posted, most of us are extremely pleased with the upgrade and very few of us had any issues with the process.
post #25542 of 25955
Quote:
Originally Posted by alebonau View Post

Quote:
Originally Posted by cinema mad View Post

Yes from my understanding with the 3D upgrade/ firmware update part can only be performed by the Denon Service centre, its nothing to do with the online updates accessible through the AVP..

yes only via a service centre, and the 3D upgrade isn't just firmware, its significant hardware too. all comes in a kit. as described by my service centre when it was performed and he showed me the instructions supplied by denon is quite comprehensive. took hours for both the hard ware and software. not something I would have a dealer perform. in my case the upgrade on my unit went absolutely without issue smile.gif

doctor O I would suggest this is something you need to take your unit into a denon service centre to get sorted.
Hi Al,
Yeah I was aware that the DSP/HDMI Board was replaced for the AVP 3D Edition upgrade..

BTW out of curiosity who was it that performed your AVP-3D upgrade Al ?
I assume Frank Had his AVP-3D upgrade done by A Denon service agent in Perth..

Cheers Al
Jase....
post #25543 of 25955
Quote:
Originally Posted by RefTheater View Post


Or just buy a Datasat RS20i and forget the Denon, then you have the best there is smile.gif))

Just to specify 'the best there is'. I just read the product description of the Datasat RS20i and found the following formats, it can decode:

"Digital Audio Decoders

Dolby

Dolby® AC3

DTS

DTS®-HD Master Audio / DTS ES / DTS 5.1 / Neo:6"

That's it. And that is 'the best there is' for 16k UK Pounds or 25k in US$??? To listen Dolby True-HD, I have to keep my AVP or pay extra, I assume.

The AVP has DTS Neo:X, Dolby IIx and IIz and Datasat is talking about ATMOS and AURO. Denon is far more consumer oriented than Datasat even already 5 years ago.

You can say what you want, for me the Denon AVP A1 is still the most fully equipped pre/pro on the market. Others may be better in some parts. But looking at the full picture, no one beats the AVP. (This was a point)
This is just my opinion.
post #25544 of 25955
Quote:
Originally Posted by RefTheater View Post

If i had the AVP o would never upgrade it to 3D, never. But this is just my opinion.

Anyway try to contact "Cine Mike" in Germany i think they can help.

Or just buy a Datasat RS20i and forget the Denon, then you have the best there is smile.gif))

I guess I don't understand what the datasat is? I have about 7 xlr connections between my preamp AVP and amps. Where does the Datasat come in? Does it require an additional component or am I looking at the wrong picture? Do you have a multi link XLR unit that connects to the ports that look kind of like parallel ports? If so wouldn't that degrade the purpose of the XLR?
AVP

Datasat
post #25545 of 25955
Quote:
Originally Posted by cinema mad View Post

Hi Al,
Yeah I was aware that the DSP/HDMI Board was replaced for the AVP 3D Edition upgrade..

BTW out of curiosity who was it that performed your AVP-3D upgrade Al ?
I assume Frank Had his AVP-3D upgrade done by A Denon service agent in Perth..

Cheers Al
Jase....

Hi jase, Apg gave me the option. Could either be shipped to Sydney and they do at cost quoted ie they bare the labour cost since they had an inhouse tech. Or alternatively done locally at JLS but there would be an additional labour charge which was $120 if I remember.

I had no issue with getting the update done at JLS they are reputable long standing authorised Denon service centre. And for me biggest thing was no risk of shipping and using couriers with chance of a flagship thing like this getting damaged or destroyed, just drove up the freeway and dropped it into them and then drove back picked it up. With confidence if any issue could just drive it back in. But yeah no issues and the guys were great they treated me like just dropped in a top line Lexus into service ! Very pleased with the whole experience smile.gif
post #25546 of 25955
The Datasat now supports Neo X and PLiiz via a new hardware update (that also added two more DSPs). It supports 16 channels of XLR outputs via its twin db25 connections. It has Auro3D coming in 2014 and another 8 channel upgrade. Based on their current actions Datasat has demonstrated excellent customer service and willingness to respond to features requested by customers. They have indicated a long product cycle for the RS20i and it appears they will deliver on their promise. However this is at a price that is double the rrp of the AVP when it was available.
post #25547 of 25955
Quote:
Originally Posted by stephenbr View Post

The Datasat now supports Neo X and PLiiz via a new hardware update (that also added two more DSPs). It supports 16 channels of XLR outputs via its twin db25 connections. It has Auro3D coming in 2014 and another 8 channel upgrade. Based on their current actions Datasat has demonstrated excellent customer service and willingness to respond to features requested by customers. They have indicated a long product cycle for the RS20i and it appears they will deliver on their promise. However this is at a price that is double the rrp of the AVP when it was available.

This is a very good comment in my understanding. This shows clearly the pros and cons.

However, this leaves some open issues for me, I stumbled over, by reading the specs of the RS20i:

Having the new formats Auro3D or ATMOS is nice but I have no information, that they will be ever released on a commercial Blu-Ray. I think you need the DCI (Digital Cinema Initiative) native format. I guess this will be nearly impossible for the average home cinema user. Please correct me, if I am wrong.

Second, this is a fact, the RS20i does not influence the video signal. It just doesn't have the functionality and is a pure HDMI switch. You can see this as an advantage or disadvantage, but this is a fact. The AVP has at last the possibility e.g. for a non-HD game console to use the REALTA T2 for picture improvement. Personally, I like to have this ability. I also understand, that the RS20i by usage and price is more a 'professional' cinema unit and not an AVR. Just to work out the differences.

The next difference is the completely different design of the hardware. The RS20i is more a computer and as it is said in the specs mainly software based. This makes it more future proof than the AVP which is more hardware based. However, I have some doubts, if software and DSPs offer a better sound quality than more or less pure hardware solutions?
What I am thinking of, are measurements with rectangle signals through an AVR, alternating between 'Pure' mode and DSPs on. The rectangle impulse always changes, when the DSPs are switched on and becomes less rectangle shaped. Jaggies on top and slopes instead of 90 degrees. Also the speed of the rising impulse changes significantly, because the DSP processing adds delays. Just as explanation, what I am talking about.

But please see what I am writing under the issue, that I am judging this purely from reading the Datasat brochure. I have no experience with this unit and I never heard how it sounds.

My impression is, that the RS20i is a real cinema machine, whereas the AVP is more a very versatile home cinema/hifi center. However, the AVP is not manufactured any more and EoL. If I would spend double the money on this machine in my living room improvised home cinema, is quite questionable. If I would have a custom built, dedicated home cinema things might be different.

Just my opinion.
Edited by Ganymed4 - 11/4/13 at 3:26am
post #25548 of 25955
Quote:
Originally Posted by alebonau View Post

Quote:
Originally Posted by cinema mad View Post

Hi Al,
Yeah I was aware that the DSP/HDMI Board was replaced for the AVP 3D Edition upgrade..

BTW out of curiosity who was it that performed your AVP-3D upgrade Al ?
I assume Frank Had his AVP-3D upgrade done by A Denon service agent in Perth..

Cheers Al
Jase....

Hi jase, Apg gave me the option. Could either be shipped to Sydney and they do at cost quoted ie they bare the labour cost since they had an inhouse tech. Or alternatively done locally at JLS but there would be an additional labour charge which was $120 if I remember.

I had no issue with getting the update done at JLS they are reputable long standing authorised Denon service centre. And for me biggest thing was no risk of shipping and using couriers with chance of a flagship thing like this getting damaged or destroyed, just drove up the freeway and dropped it into them and then drove back picked it up. With confidence if any issue could just drive it back in. But yeah no issues and the guys were great they treated me like just dropped in a top line Lexus into service ! Very pleased with the whole experience smile.gif
I would of made the same Call for sure mate, just not worth the risk given the choice you were provided... BTW its good to know JLS are A reputable Vic based Denon service agent thanks for sharing your experience ...

Jase..
post #25549 of 25955
I actually heard the Datasat in a half hour demo at a hifi show Saturday in a system not dissimilar to my own. It is a beautiful unit, but I heard nothing that made me rush to dispose of my AVP.

Unlike those who formulate opinions on products they've neither seen or heard, I would hesitate to make a definitive statement on whether the Datasat beats the AVP based on what I heard in a hotel ballroom, but I could certainly live long and happy with the Datatsat, if it it came to that.

Al J.
post #25550 of 25955
Quote:
Originally Posted by alebonau View Post

yes only via a service centre, and the 3D upgrade isn't just firmware, its significant hardware too. all comes in a kit. as described by my service centre when it was performed and he showed me the instructions supplied by denon is quite comprehensive. took hours for both the hard ware and software. not something I would have a dealer perform. in my case the upgrade on my unit went absolutely without issue smile.gif

doctor O I would suggest this is something you need to take your unit into a denon service centre to get sorted.

Fed Exing it out today. When I called the service place, they wondered aloud whether the upgrade HDMI board might be bad. That could get really ugly since it was supposedly The Last Kit.! I hope we can get it back and in working order by Christmas,,,
post #25551 of 25955
Quote:
Originally Posted by DoctorO View Post

Fed Exing it out today. When I called the service place, they wondered aloud whether the upgrade HDMI board might be bad. That could get really ugly since it was supposedly The Last Kit.! I hope we can get it back and in working order by Christmas,,,
Unless my memory is flawed, the HDMI board didn't receive any sort of hardware upgrade. I'm pretty sure the only hardware change that was made was the new DSP daughter board that was included with the kit. Everything else was taken care of by firmware updates. The obvious question is whether they actually powered it up and ran through any tests before returning it to you to make sure it was working properly after the upgrade.
post #25552 of 25955
Interesting about the board. I am guessing that they could not have done much as far as any testing. Maybe the OS download gives a completed message and that's supposed to be the end of it! I am pretty worried about this....based on past experience, probably won't even hear anything for two or three weeks. frown.gif
post #25553 of 25955
Quote:
Originally Posted by gsr View Post

Unless my memory is flawed, the HDMI board didn't receive any sort of hardware upgrade. I'm pretty sure the only hardware change that was made was the new DSP daughter board that was included with the kit. Everything else was taken care of by firmware updates. The obvious question is whether they actually powered it up and ran through any tests before returning it to you to make sure it was working properly after the upgrade.

Indeed the hardware of the hdmi card has not changed, they just added a board ontop of the audioboard. I do think some firmware needed to be done that was not doable by the normal methods maybe something went wrong.

Daniel.
post #25554 of 25955
Quote:
Originally Posted by cinema mad View Post

Yes from my understanding with the 3D upgrade/ firmware update part can only be performed by the Denon Service centre, its nothing to do with the online updates accessible through the AVP..

Lets be clear again since the name 3d update is a little confusing. The upgrade added no hardware to the video signal path the changes made for 3d are software based. This doesn't mean the there was no hardware involved the upgrade in fact replaced most the 'brain' of the avp in it replaced the 3 old DSP's with 3 new ones having about 3x the cpu power. The new board that sits on top of the audioboard (with the 3 old dsp's) and attaches using 3 connectors denon designed in from the start (forward thinking) brings it upto the same platform/layout of the 8801/4520 that use the same dsp's and speeds/memory.

This is why all the audyssey changes are possible, we feel some of the 'regular' decoding is better and most feel there is a jump in digital processing in the unit.

Daniel.
post #25555 of 25955
Thanks danielo for pointing out & correcting my confusion smile.gif
I new that HDMI 1.3a chips can be firmware flashed to pass 3D & the like allowing 1.3a to comply with much of the HDMI 1.4 spec like lumagen did with the XE/XS> Radiance series..

The AVP-3D is certainly one of the best quality AV components I have had the luxury of owning..

Cheers danielo
Jase..
post #25556 of 25955


So I've been having a issue with my Jvc rs45 projector since beginning of Sept. One day my image had a bunch of pixels/colors everywhere around objects. Long story short I've sent the projector back and forth to Jvc's 3rd party repair center 2 times and each time they've replaced the processor board in the projector. It's currently at Jvc again this time St Jvc itself. The engineer called me and asked a few questions and ultimately said they can figure it out or even duplicate the issue you see in the picture. So they're replacing the projector.

Now I've tried the following setups to isolate the problem to the projector:

1) new and old HDMI cable connector directly from either my ps3 or Xbox 360. Still have the issue
2) projector simply red on with no HDMI connected at all. Still have the issue.
3) used a friend's projector and had zero issues

These things suggest to me it's with out a doubt the projector. The Jvc engineer mentioned he sent my pictures to Jvc Japan and they suggested it could be a signal interference issue. I told the Jvc engineer that the projector has worked for 2 years with zero issues, and nothing at all to my knowledge has changed in my setup or in my house.

Now back I remember (this is where my avp question comes in) I use to have a yamagata receiver and there was an option for the receiver to output both audio and video signals through the HDMI out port. When this setting was banged to pass both audio/video simultaneously it could cause signal interference with the projector. Is there a similar setting in the avp I could try? I looked but didn't see one.
post #25557 of 25955
Quote:
Originally Posted by sk576c View Post

Now back I remember (this is where my avp question comes in) I use to have a yamagata receiver and there was an option for the receiver to output both audio and video signals through the HDMI out port. When this setting was banged to pass both audio/video simultaneously it could cause signal interference with the projector. Is there a similar setting in the avp I could try? I looked but didn't see one.

Page 31 of the manual, item 4: HDMI Audio. Can be switched between AMP and TV.

You can find this under manual setup, HDMI setup. AMP means AVP and no sound. TV means, that the sound is transmitted to the TV - I would say.
post #25558 of 25955
Excellent thank you. I had it set to avp so my avp indeed was not sending any audio out through the HDMI out
post #25559 of 25955
Quote:
Originally Posted by Al Jones View Post

I actually heard the Datasat in a half hour demo at a hifi show Saturday in a system not dissimilar to my own. It is a beautiful unit, but I heard nothing that made me rush to dispose of my AVP.

Unlike those who formulate opinions on products they've neither seen or heard, I would hesitate to make a definitive statement on whether the Datasat beats the AVP based on what I heard in a hotel ballroom, but I could certainly live long and happy with the Datatsat, if it it came to that.

Al J.

I am happy to read your comment even I am one of those you mention in your first sentence. eek.gif

However, I am trying to make a fair statement, based on their published specs. However, I know as well, that listening to the unit in your own environment is the best judgement and this will be valid only for you. But I am very happy to understand from your comment - if I interpret this correctly - that there is nothing really 'breathtaking' about the RS20i that would make you dispose your AVP.
This somehow confirms my own opinion just by doing the paperwork.

Thank you for sharing this Al J, I find this very valuable.
post #25560 of 25955
The sound of the Datasat setup I heard at Copenhagen Hi-Fi and Surround 2013 was indeed the most “breathtaking” surround I have ever heard in a show environment.

The show system: Datasat RS20i processor, Datasat RA7300 7x300W power amp, Oppo 105, M&K Sound S300 speakers (prototypes, expected release January 2014), 3 M&K Sound X12 subwoofers.

My home system: AVP Cinemike modded, Gryphon Audio Designs Tabu 3/100 (2x100W + 1x150W) front, Tabu 2/100 (2x100W) side, NAD 208 (2x250W) rear, Oppo 103 Cinemike modded, M&K Sound 3xMPS2550 fronts, MPS2575 sides, S150T rears, MX350 sub.

Among other things, they demoed the first 7-8 minutes of Oblivion. I went out and bought the Blu-ray the next day and, yes, I found my system even more breathtaking, but then I have had 21 years to tweak and tune my system in my room. They had one day to set up in a hotel suite.

The number of variables here is too great to draw any meaningful conclusions about just two elements (Datasat vs. AVP), so I don’t.

Al J.
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