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BD-UP5000 problem discs - Page 2

post #31 of 1305
3/16/08 at 11:42pm
Thread Starter 
particularly bad? Nope, lol. There might be a combination of settings and setup situations that are helping trigger it. I just watched Sunshine and detected none. Using DTS-HD it played until the third chapter from the end when the video slowed to a crawl and the audio stuttered and then muted. Restarting the unit, switching to DD and playing back from the chapter where I left off, it played to the end (this was without doing any extra navigation). I hope the next firmware gets to the bottom of this. I also checked Live Free or Die Hard tonight, flawless operation (watched the first 5 minutes, did some fast forward navigation).
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post #32 of 1305
3/17/08 at 2:34am
Cool, thanks. It sounds like the audio drop out issue is a generic hardware one and could happen on any HD Disc, has it happened on any SD DVD?

Live Free or Die Hard is called Die Hard 4.0 over here, it's something to do with Live Free or Die Hard being the motto of an American state and no one outside of America probably getting it (that's what I read anyway). They tried to be clever though calling it 4.0 not 4 after the hacker connection
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post #33 of 1305
3/17/08 at 2:52am
Thread Starter 
heh, thanks for the exposition there.

It does seem to be a generic problem when it comes to DVD using Dolby Digital (I don't have many DVDs to test this but the one I own, Gattaca, exhibited these random dropouts). At the same time, there are high def discs where no dropouts have been reported and I have plenty that don't exhibit dropouts of any sort. Out of about 30 or 40 high def titles, only 3 (TMNT, one of those pesky Warner titles that only displays at 60 fps and Beowulf, which has a DD+ soundtrack) have exhibited audible dropouts and one of those (Ratatouille, PCM) hasn't manifested but one time.
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post #34 of 1305
3/17/08 at 8:43am
vinnie97, it sounds to me that your "audio drop out" on "Sunshine" had more to do with the entire player choking (i.e. the video came to a crawl as well) and not really in the same family as the other audio drop outs we've experienced.

Last night I discovered that Ocean's Eleven, another one of the films on my list of Warner Bros movies that cause the player to switch to 60hz mode, also had audio drop outs. So far my theory that if a disc has one issue (60hz only) it'll have the other as well (audio drop outs at the chapter change) holds true. It's also possible that all of these discs have the same kind of audio track (Dolby Digital), which is something I should look in to.

It seems to me at this time that Blu-Ray discs aren't susceptible to only displaying at 60hz mode or the chapter-marker-induced audio drop outs (except in situations where the whole house comes crashing down, i.e. Sunshine). Rather, just SD DVDs and some HD DVDs have these issues. This would make sense, considering HD DVD is just a souped up version of standard DVD, and manufactured in the same fashion. Since the BD-UP5000 will only display SD DVDs at 60hz, perhaps those Warner Bros discs which also cause the player to switch to 60hz are closer in relation to SD DVD than those which do not? Regardless, it's highly likely that all of the Warner Bros films that have audio drop outs and display only at 60hz were authored for Warner by the same company, with the same software.
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post #35 of 1305
3/17/08 at 11:37am
Planet Earth in HD has audio dropouts for me, about every 7 min's... I reported this to Samsung and hopefully they will include this in their list...

Peace...
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post #36 of 1305
3/17/08 at 2:21pm
Thread Starter 
Span, exactly, I wasn't trying to muddle the issues of audio dropouts on certain HD DVDs with the Sunshine playback problems. Notice I didn't include Sunshine in my list of 3 titles that have exhibited the audio dropouts in question. My apologies for not separating that response into a few paragraphs.

The forced 60 fps does seem to cause some kind of instability for these Warner discs. I will add this to the list but was hoping for one more confirmation before doing so (hopefully Tarch can confirm). 60 fps, Dolby Digital, chapter changes...the answer is out there!
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post #37 of 1305
3/17/08 at 4:32pm
Quote:


and one of those (Ratatouille, PCM) hasn't manifested but one time.

That's interesting. So it's not even a reoccurring issue on the same discs, not always anyway.

Does it happen more when the player has been on for awhile?
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post #38 of 1305
3/17/08 at 4:38pm
Thread Starter 
Nope, does not seem to be related to overheating. Movies that don't exhibit dropouts don't start manifesting at the end of watching said movies, at least not from what I've noticed. That Ratatouille dropout was between 1 and 2 seconds long and near the beginning of the movie.

EDIT: Re: Beowulf dropouts (finally watched this all the way through, tired of waiting for a fix). This evening I heard a handful of them but they sounded more like glitches more than absence of sound.
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post #39 of 1305
3/18/08 at 5:18pm
Quote:


Are there any discs with particularly bad audio drop outs, that everyone can agree on? The LG has this issue too.


Beowolf has the most audio dropouts by far that I have ever experienced on my 5000. The only other movie that I had multiple audio dropouts on was Harry Potter: Order of the Phoenix.
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post #40 of 1305
3/18/08 at 5:53pm
Quote:
Originally Posted by vinnie97 View Post

Nope, does not seem to be related to overheating. Movies that don't exhibit dropouts don't start manifesting at the end of watching said movies, at least not from what I've noticed. That Ratatouille dropout was between 1 and 2 seconds long and near the beginning of the movie.

EDIT: Re: Beowulf dropouts (finally watched this all the way through, tired of waiting for a fix). This evening I heard a handful of them but they sounded more like glitches more than absence of sound.

Quote:
Originally Posted by MrMM1 View Post

Beowolf has the most audio dropouts by far that I have ever experienced on my 5000. The only other movie that I had multiple audio dropouts on was Harry Potter: Order of the Phoenix.

The funny thing is I didnt experience any dropouts on Beowulf.....So again we have the hodge podge expereince.
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post #41 of 1305
3/18/08 at 6:50pm
Thread Starter 
I agree Beowulf is the most problematic title yet in the audio dropout/glitch experience...for several of us. I can't explain Ph8te's lack of them. What receiver are you using? It's the Onkyo 605 over here.
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post #42 of 1305
3/18/08 at 7:30pm
Quote:
Originally Posted by vinnie97 View Post

I agree Beowulf is the most problematic title yet in the audio dropout/glitch experience...for several of us. I can't explain Ph8te's lack of them. What receiver are you using? It's the Onkyo 605 over here.

Cant remember the name off the top of my head its an older Sony. I have the Unit connected via analogs.
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post #43 of 1305
3/18/08 at 8:30pm
Thread Starter 
hehe that prolly explains it then. I would wager those of us who are hearing the glitches at *least* have optical/HDMI in use.
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post #44 of 1305
3/18/08 at 8:44pm
Yep. I've got mine connected to an Onkyo 875 via HDMI.
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post #45 of 1305
3/18/08 at 10:05pm
Quote:
Originally Posted by vinnie97 View Post

hehe that prolly explains it then. I would wager those of us who are hearing the glitches at *least* have optical/HDMI in use.

I used to have optical, but decided to jsut let it go and have the 360 via optical and the player via analog. So far so good I am going to try an SD DVD and see if I can duplicate the dropouts everyone is having with those.
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post #46 of 1305
3/19/08 at 5:43pm
Quote:
Originally Posted by Ph8te View Post

I used to have optical, but decided to jsut let it go and have the 360 via optical and the player via analog. So far so good I am going to try an SD DVD and see if I can duplicate the dropouts everyone is having with those.

Update: I got to watch about 45 minutes of Boondock Saints this AM and I didnt have any dropouts. I can also confirm that Sunshine is still a problem if you FFW to the chapter 4 mark. The player is still operational but goes "silent". This is with the DTSMA track, I have not tried this with the DD track.
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post #47 of 1305
3/19/08 at 6:04pm
Thread Starter 
Cool...does Boondock Saints have a Dolby Digital soundtrack? I've only tested one DVD so far (Gattaca) and that one manifested several drops.
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post #48 of 1305
3/19/08 at 7:22pm
Quote:
Originally Posted by vinnie97 View Post

Cool...does Boondock Saints have a Dolby Digital soundtrack? I've only tested one DVD so far (Gattaca) and that one manifested several drops.

Yeah DD EX actually......While the video was good the transfer was flawed....The audio though was great.....
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post #49 of 1305
3/24/08 at 8:17pm
Thread Starter 
Ph8, DD EX, eh? Interesting....it seems most complaints come from plain ole' vanilla Dolby Digital 5.1.

Tarch, thanks for the contribution to the bug list.
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post #50 of 1305
3/24/08 at 8:21pm
Quote:
Originally Posted by vinnie97 View Post

Ph8, DD EX, eh? Interesting....it seems most complaints come from plain ole' vanilla Dolby Digital 5.1.

Tarch, thanks for the contribution to the bug list.

Hmmm will have to look through my discs then. I read that Jurassic Park III was a common trouble disc so I will try to test that one out. I have a number of SD discs, its just that I dont watch them much any more.
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post #51 of 1305
3/24/08 at 8:25pm
Also, just took a look at the list, might want to consolidate the "jumpy menus" into one number. I believe that this behavior was also reported with 30 Day of Night when 1.0 came out.
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post #52 of 1305
3/24/08 at 8:32pm
Thread Starter 
Quote:
Originally Posted by Ph8te View Post

Hmmm will have to look through my discs then. I read that Jurassic Park III was a common trouble disc so I will try to test that one out. I have a number of SD discs, its just that I dont watch them much any more.

I understand, it's painful to watch after being spoiled by high def. As I've said previously, I've only tested one (Gattaca) and that one manifested.

Ph8te, can I add you as an editing member? Do you have a Gmail acct?
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post #53 of 1305
3/26/08 at 10:31am
Im still waiting on my 1.2 disc....im running it out of the box still and Dan In Real Life on BR would not start for me at all, previews only
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post #54 of 1305
3/26/08 at 10:33am
Quote:
Originally Posted by patsc23 View Post

Im still waiting on my 1.2 disc....im running it out of the box still and Dan In Real Life on BR would not start for me at all, previews only

Why can't you upgrade to 1.2 via the Ethernet port?
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post #55 of 1305
3/26/08 at 11:10am
Or burn a 1.2 disc yourself?
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post #56 of 1305
3/31/08 at 11:12am
Can anyone get Superbad to work???

The disc goes straight to the extras menu and I can't find a way out to begin the flick..

Chris
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post #57 of 1305
3/31/08 at 11:37am
Quote:
Originally Posted by vinnie97 View Post

I agree Beowulf is the most problematic title yet in the audio dropout/glitch experience...for several of us. I can't explain Ph8te's lack of them. What receiver are you using? It's the Onkyo 605 over here.


I found out this weekend after purchusing Beowulf about all the audio dropouts. I was thinking the disk was damaged. But i see that its the player.

With the new firmware coming in MAY all these glitches will be fixed? I am hoping since i really like the movie...it looks amazing.
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post #58 of 1305
3/31/08 at 11:44am
Thread Starter 
That firmware might come sooner...but we don't know what it will fix until it arrives. I would DEFINITELY recommend calling Samsung, though, and telling them about your Beowulf audio dropouts. (1-800-SAMSUNG) I did previously and they tried to get me to send in the unit over this repeatable (for many of us) problem. The more they hear of how widespread it is, the better!
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post #59 of 1305
4/17/08 at 11:25pm
Is the link still up to date? I notice the main thread is very active but this info link hasn't been updated for a few weeks. Thanks.

With the new LG Firmware being released I want to compare how the two players stack up.
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post #60 of 1305
4/17/08 at 11:36pm
Thread Starter 
I don't really add issues unless we can get 2 or more confirmations...there haven't been any widespread reports in a while.
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