Originally Posted by graz68
Updating from the last build, suddenly it wont play blu-ray and all the audio options are grayed out, as is the blu-ray region code. Good work Cyberlink!
So I raised a support issue with Cyberlink and their solution? a manual uninstall, which was unnecessary as the uninstall process had already done everything they asked me to do.
The provided a link to a full version of 2521 which I installed and it still didn't work.
So....I went to support again, and their response, get this....exactly the same as before, but with a download link for version 2020, approx 3 or 4 versions earlier than the working version I currently, 2217a.
So rather than provide a solution, or accept there is an issue that I and everyone else is having with the broken blu-ray codec, they fobbed me off with a bloody earlier version.