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magenta blotch when RCA 20F424T should show a blue screen

post #1 of 4
Thread Starter 
magenta blotch when RCA 20F424T should show a blue screen

If this is the wrong forum, please tell me where I should post this question instead.

It's a low-end television, yes, but not all of us can afford much more, and the RCA 14F514T we already have in another room had been working well before I bought the 20F424T and it still does.

When we momentarily get a blue screen in changing channels through the 20F424T's ATSC tuner or its digital QAM tuner, or when I deliberately tune to a channel with no signal just to see the blue screen, a little to the left of center there can be a pink, possibly magenta, blotch about 1/3 the height of the screen and maybe 2/3 to 3/4 as wide as it is high.  It appears only after the set has been on a few minutes, and sometimes it's brighter than others, and sometimes the area is the same blue as the rest of the screen. As the set stays on, the splotch can fade (not in front of our eyes, but it can be closer to blue with each tuning) and then get pinker again.

When we're actually viewing a signal, usually the colors are fine, but sometimes -- more often when it's receiving upconverted native SD material broadcast on an HD station (it has happened on both 1080i and 720p channels, but of course as an SDTV it downconverts to 480i), roughly that same area of the screen can have a pale greenish tint.  The area subject to the greenish tint is not quite the same as that of the magenta splotch: it stretches from the top of the screen nearly to the bottom.

The greenish tint comes up infrequently, and the splotch doesn't interfere with viewing, but are they signs of more trouble to come?  The set's return period at the dealer ends this coming Friday, so I have to make the decision soon.  I'd return it just for peace of mind, but it's very heavy for me.  I'm much weaker than the average adult man, and a dolly won't help with getting it down the front porch stairs nor with lifting it from the dolly into the car, so I don't want to lug it back on a whim.

[Adding a CECB to the NTSC set that it replaced (still in the basement) is not a good alternative. The OTA reception in that room is poor, and our cable provider is aiming to go all-digital around the same time as the OTA cutover, so we need a set with a digital QAM tuner to get unencrypted digital cable stations without renting a box after the cable provider goes all-digital.]

Thanks for any assistance.
post #2 of 4
I had your same model TV with a built-in DVD player. Ended up returning it to Walmart after a week. The colors were too far off. The tuner was also extremely slow. The condition you describe sounds like there's a problem with the picture tube. It's not going to fix itself but may not get any worse either. It's up to you to decide whether you can live with it or return to the store while you still can.

As for the OTA cutover, be aware that the mandatory switchover doesn't cover cable. Unless your cable provider has specifically said they would end all analog broadcasts on the cable next year, they will still have analog. I believe cable providers aren't required to go all-digital until 2012. Another thing to consider is that the unencrypted digital cable channels are only a fraction of the channels available on analog cable. Overall, if you subscribe to analog cable, you're better off with an NTSC television.
post #3 of 4
Thread Starter 
Quote:
Originally Posted by WhiteWhiskers View Post

I had your same model TV with a built-in DVD player. Ended up returning it to Walmart after a week. The colors were too far off. The tuner was also extremely slow.

It doesn't have those two problems.
Quote:


The condition you describe sounds like there's a problem with the picture tube. It's not going to fix itself but may not get any worse either. It's up to you to decide whether you can live with it or return to the store while you still can.

That's why I'm posting, to try to find out whether it stands to get worse.  We can live with it as it is now if we don't have to worry about its getting worse.
Quote:


As for the OTA cutover, be aware that the mandatory switchover doesn't cover cable. Unless your cable provider has specifically said they would end all analog broadcasts on the cable next year, they will still have analog.

I know that, and that's what the cable provider has told me they intend.  See the second-to-last paragraph (the bracketed one) in my original question.  They're timing their cutover for approximately the same time.
Quote:


Another thing to consider is that the unencrypted digital cable channels are only a fraction of the channels available on analog cable.

Maybe where you are, but here it's the opposite: unencrypted digital cable in my area carries many more channels than analog cable.  The difference will only increase as the cable company's cutover to all-digital approaches.
post #4 of 4
Thread Starter 
Update: Wal-Mart allows ninety days for returns on non-LCD televisions, not thirty, so I have some time after all: enough time to wait for their next expected shipment of comparable sets in a couple of weeks so that I can exchange it, and maybe even enough time to get an answer if I try calling RCA Monday for technical help.

Further update, May 24: on May 11, the thirtieth day after the purchase, I decided not to push it nor to hope for the problem to get no worse and returned the TV.

Now to see if there's a way for the user who started a thread to delete it ...
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