The Onkyo TX-SR606 Owners Thread - Page 310

No OSD is usually a result of your firmware getting corrupted. You'll need to go through the posts to find the procedure. If you see all ????'s it means your firmware is corrupt and OSD won't work. As far as I know, that's the only problem that occurs, no OSD. This is the state mine is in. I've seen a statement by someone who knows what they are talking about that this can't be fixed at home. The chip containing the firmware needs to be replaced. In other words, you'll just need to live with it.

I just use a non-HDMI input and then the OSD shows up while I set up Audyssey.

I tried most of the non-HDMI options with no luck. I would think that "Monitor out" to a composite in would send the video signal, but I get just a black screen. Is the OSD signal supposed to be going out on all video out ports? I went back to tweaking each speaker manually, actually sounds a little better than the built in software. My TV speakers (50PX600U) still sound as good or better on their own (for general shows with just dialog), so I leave it off most of the time.

so i had the onkyo home theater system that came with the speakers which arent very good, and i finally bought myself a set of boston acoustics speakers to go with the receiver.

ive noticed something weird. under the audio settings, theres a center and subwoofer level. in the manual it states that these are temporary settings which get reset back after you turn the unit off. but for some reason the center defaults to -5 and the subwoofer defaults to -13.. and it sounds so much nicer with them both at 0db. but i need to manually set this every time i turn the unit on. i have tried turning the eq off and other things, how the hell do i fix this? do i need to reset the system? is there a way to save this setting somewhere?

thanks a bunch.

I used the ebay guy (Dave out of Tucson AZ) for my HDMI problems. http://www.ebay.com/itm/150664829211

Works perfectly now. Not one single HDMI delay in switching. Hell, I think it's even a bit faster than it was when it was working correctly but that may just be my impression. Was $75 for the repair with free shipping back. I had to cover shipping to him. Totally reasonable. Took a week total there and back. Pretty sure he had it fixed within 24 hours of receiving it. None of this fight Onkyo for coverage and wait six weeks with no receiver. Or open the thing up myself and risk wrecking the unit.

Highly recommend Dave.

I emailed Onkyo support and requested 1 time out of warranty fix with copy of receipt and my location, They replied with a location locally (Dallas area) to take my unit for the repair. It was quick, easy, free and the unit is working great. Onkyo provided excellent customer service. I will remember next time I shop for a receiver. I am pretty much an Onkyo fan now, great receiver, great service.

I was also contacted by the Onkyo warranty center to send it for repair close to where I live in MA. I shipped it $16 UPS and got it back with free shipping, repaired in a couple of weeks. They have redeemed themselves.

From the positive responses here, I expect Onkyo to continue to make poorly designed receivers that fail and need to be repaired. The placement of the HDMI daughterboard over components that generate enormous amount of heat was a design that was bound to cause heat failure and result in hundreds if not thousands of repairs. Any manufacturer that doesn't understand the basic principles of electronic engineering is not going to get my money again.

Hi I'm new here but have been an owner of this reciever since 2008. I got a question. I got a LG BD550 Blu Ray player for christmas and had a quick test connecting it to the system yesterday. Using the default settings I found the sound a bit sharp in the higher frequencies. Is it usually best to select a pass through setting like this one? :

Primary Pass-Thru
Select if you connect this unit's DIGITAL AUDIO OUT and HDMI
OUT jack to a device with LPCM, Dolby Digital, Dolby Digital Plus,
Dolby TrueHD, DTS and/or DTS-HD decoder.

...and let the reciever deal with the signal? Another option is something they call DTS Re-encode.

My second question is about the picture settings. From what I know the 606 does not support 1080p, right? So if I have selected 1080p as a setting on the player and run the HDMI signal through the reciever connected to a HDTV that supports 1080p what exactly am I getting then? Is it better to select 720p?

Hope someone can answer my newbie questions

Yes, let the receiver do the decoding. If the Blu-ray player can decode the audio it will probably still sound great. I don't know if HDMI will pass 24 bit PCM for the few discs that have that so it's best to let the receiver do the decoding.


That's for compatibility for older receivers that don't support the newer audio formats like Dolby TrueHD and DTS-HD. Yours is not one of those.


It totally supports it.

Thank you scowl. I must have confused the reciever specifics with the HD broadcasts from the national TV or something. I clearly remember being aware of having to set something to 720p. I will check the TV settings as well. Apart from that I think I got it right. It is always good to know that wrong setting doesn't limit the experience.

I think I may understand some of your confusion:

The 606 can *upscale* component and analog inputs via HDMI to 1080i, but not 1080p. It can *pass* anything via HDMI up to and including 1080p (and repeat signal for the lossless audio codecs; but can't pass 3D which requires HDMI 1.4 standard). You can ensure that the signal is left alone and presented to your monitor in its original format by setting HDMI output to "Through." This will allow broadcast TV through in its original format (480i, 720p, 1080i) and allow your monitor to do the upscaling to its native resolution (typically the best solution for deinterlacing).

Hope this helps.

Scowl, it's good to see you still lurking.

HDMI Splitter my solution?

I just bought a 3D TV and have the HDMI from my PS3 going to the TV and the optical going to the 606. This is killing me because I know I am not getting lossless audio (but not enough to upgrade my receiver for $400 JUST for lossless audio).

Could I use an HDMI splitter and send the outputs to TV and Onkyo or would the PS3 see the Onkyo and not allow the 3d?

Also, I need to dissipate heat off the top of my Onkyo - ant recommended fans?

Lastly, I have thought about this a lot, and I am NOT going to spend $400 plus to get 3d pass-through. My 606 is an amazing receiver and sounds wonderful.

Thanks for the input.

Well, after about 2 years and 9 months my 606 has finally developed the dreaded HDMI board problems. Up till early November, everything had been great. Then I started noticing a delay in seeing the picture from my PS3 when I turned everything on. I replaced my HDMI cables, but that didn't help. Now the performance has degraded to the point where the speakers pop and hiss when I turn on the system. The unit will not pass component video signals through the HDMI out anymore. I found that out when I tried to play my Wii over Christmas. The OSD no longer works either.

I called Onkyo about these issues and had to wait on hold for nearly an hour before a customer service rep came on the line. I described these issues and the rep said they would authorize an out of warranty repair. I just needed to e-mail them my serial number, contact information, and copy of the original receipt. It's been 4 days since I provided the requested information, but Onkyo still hasn't sent me the RMA number or return shipping information.

I'd heard their customer service was bad, but I didn't think it would be like this. Have those of you that sent your receivers in to Onkyo experienced similar frustrations? If they're going to be this slow even authorizing a return, I'm not sure I want to send it in. I'm afraid the six week turn around mentioned here is actually going to be on the quick side!

I recently purchased a CyberPower Energy Saving Surge Suppressor and a Coolerguys 110v AC to 12v DC 4 pin Molex Power Adapter. My 606 is plugged into the 'Master' socket and the 12v power supply is plugged into one of the 'Slave' sockets. That way, the 12v power supply is turned off when I turn off the 606. I just have one standard 80mm computer fan plugged in to the power supply and I mounted it to the top of my 606 above the HDMI board. This setup works really well. My 606 is no longer hot to the touch after several hours use. Unfortunately, I'm afraid this is too little too late. As I described in my previous post, the HDMI board is failing and will need to be repaired. If you are going to get a similar setup, I recommend doing it before your 606 develops problems.

I have a TX-SR606, a PS3 and a 65" Panasonic GT30 plasma. I just went through the exact same situation.

I picked up a rocket fish 1182 splitter and it works to split the 3D signal. But, the way audio is authored on 3D blu-rays can't be decoded by 1.3 HDMI recievers.

The PS3 can output 3D video but only at the expense of the audio. When using 3D the PS3 can only output 2 channel PCM and DTS-HD by HDMI. Not bad for a 5-6 year old player but still not perfect. That being said I can't get any audio to play from the PS3 from 3D discs. With the PS3 you either use Toslink for audio and HDMI to the display and get pretty high quality lossy audio or get a new player with dual HDMI outputs.

I am picking up a Panasonic BDT-310 BD player for $190, problem solved. I am returning the splitter because although it works like advertised the way 3D BD are authored is another kick in the balls to users. I am putting the $70 from the splitter towards the player.

I searched numerous forums and had several discussions, trust me the best way to use 3D on your new HDTV with losslees audio is with a dual out player.

Hi, I posted this elsewhere but was wondering if this was a better idea, if someone could help me that would be great!

In 2008 I bought a Onkyo HTIB with a receiver TX-SR606 which has been awesome for me so far, but I've just gotten a new TV and moved my Wii to my TV area, and now I am having some issues setting up some of the components.

I'll give you a list of what I have:

Motorola PVR DCX-3400
Samsung UN55D6000
Onkyo Receiver TX-SR606
Nintendo Wii
Microsoft Xbox 360 (circa 2007)
Sony Playstation 3 (circa 2007)
Apple TV2

As of the moment I have most of these working with the Onkyo, here's how it is set up:

PS3 into HDMI 1 on receiver (marked DVD)
Apple TV into HDMI 2 on receiver (marked VCR)
PVR into HDMI 3 on receiver (marked CBL/SAT)
HDMI 4 (marked Game) is unused

Those all work perfectly, here's what I can't get to work...

I have my Xbox 360 into Component 1 (marked DVD)
I have my Wii into Component 2 (marked CBL)
I have an optical audio cord from my Xbox to Optical 1 (marked Game)
I have red/white cables from my wii to "Game" audio in (not sure where it goes)

In my set up on the receiver I have the HDMI inputs correctly done (and working), in component I have:

Game/TV - IN1
AUX - IN2

Okay, now the questions, when I turn on my Xbox and put the receiver to Game/TV the sound works but there is no video... unless I go into setup and change the input for IN1 to AUX (in which case I can then switch to AUX, back to game and have both video and sound), and vice versa for the Wii, I can't seem to get them to both simultaneously work (trying to avoid plugging any cords into the front of the receiver...

can anyone help me with that?

If I am unclear on anything, please feel free to ask and I really appreciate any help!

Edit: Okay I just got the audio working on both (strangely) by changing IN1 (xbox) to AUX and the Audio to AUX, then when I change IN2 (wii) to game/tv and plug the red/white into game/tv I get sound for both, but I cannot get any picture for the wii. It seems like I can only get picture for whatever input I assign to AUX. I have unassigned anything related to game/tv and it still won't pick up a video signal...

So by using the AUX input I can make my xbox OR wii work perfectly, but the other input will not show video (game), no matter what I try, unless I go to AUX first...

Sakic, I have had a similar problem when my PS3 is plugged in with HDMI and assigned to game and my Wii is plugged in with component and also assigned to game. The 606 will only show video for the Wii if the PS3 is powered off. I imagine you have a similar problem with your PVR because it is always on. Make sure your component sources are not sharing an input with an always on HDMI source and try again. Good Luck!

Have you heard back from them yet??

My 606 is getting worse...started with one HDMI source that would sync only after 5-10 tries. I switched this source (blu-ray player) to component and optical and haven't had any issues, go figure.

Now my Tivo another HDMI source is failing!

I'm out of warranty too. I've owned mine for 2 years and 4 months. Did you just call the support/warranty line and request a one time repair?

That's what I'm going to do today. Six weeks won't work for me, that's crap! But I'd like to get it refurbished/repaired then maybe sell it or use it elsewhere in my house....

Just got off the phone with Onkyo warranty/support. The guy straight out asked me if I was having problems with HDMI, and said that it's well documented, and that they are doing one time out of warranty repairs. I thought that was pretty cool. I'm gathering all the requested info now, and will be sending it to them tomorrow.

We'll see how long it takes them to get me the RMA and whatnot...

Yeah, I thought it was a cable... but looks like HDMI bit the dust. I was thinking about upgrading to a Denon 1712. Hate to go through the fix it hassle, but probably worth it if I want to sell it. Mines over 3 years old, guess I'll call to see if they'll do the repair... need to find my receipt.

If moving my DVD to component/optical will solve the problem, I might go that way. I don't get an on-screen menu setting up the speakers either (is that the same issue?). I can do it from the screen on the 6006, but it's a real pain!

to elaborate: you can share inputs, but there is a priority to it. If an HDMI signal is detected, the rcvr will "see" it first. If you want the analog input to pass to the TV and the HDMI source is on, then you either have to turn it off, or change over via the menu .. or unplug it to then switch to the analog input. Some DVRs output a black signal when "off" so they fool the rcvr in thinking there is a legit signal to pass through. So latad1285 is right, have your HDMI devices fully off. If they cannot be fully off, then pick a different input to share whose HDMI source outputs nothing when off.

hope that helps.

If I have a HDMI input selected I don't get the osd but if I select a component input, the osd shows up. Try it with yours and see if it's the same. Definitely makes speaker set up easier. My understanding is that this problem is caused by corrupted HDMI firmware, which can't be fixed at home.

That's what they told me when I called. I got off the phone and immediately e-mailed them all the requested info. It took Onkyo a week after that to authorize the repair, but it's out of warranty, so I won't complain about a little wait. I shipped my receiver off last Saturday via FedEx for about $20. If that's all it'll cost me to get it fixed, i'll be extremely happy. I'll post back as I hear details from the repair shop.

Hello everyone,
I am having my HDMI board replaced for the dreaded switching issue.
Are there any reports that Onkyo has addressed the issue and new boards does not come with faulty capacitors?
Any quick way to confirm this when my unit returns?
Thank you for the help!

I called them yesterday and got the same info. Sent them the requested info and am waiting to hear back from them.

It took some time, but it is good to see the manufacturer stand behind a product with a wide spread problem.

Have you heard back from them? I'm having the same problem and I'm trying to figure out the best way to proceed.

Thanks

Just contact them. Hopefully there will be a local service center that you can take it to (they'll let you know), which was the case with me. Or you'll have to ship it like latad1285 did. Either way, still cheaper than getting a new receiver. Onkyo did an out of warranty repair for me for free.

Talked to Onkyo, described the problem and was told it was a known issue. Asked me to email basic info and they will authorize repair at local authorized shop. They said I should hear from them in a few days. Hopefully this works out.

Purchased April of 2009. Had an issue with the bad caps/HDMI back in 2010 and brought it in for warranty coverage/repair. They fixed it...and just in the past six months the laggy HDMI pickup started happening again.

After seeing this thread, I finally took it apart tonight (started at about 5pm), took out five of the noted capacitors, put in 5 new ones...and it looked like the electronics shop actually piggy backed the other ones. Finished at about 8pm (took about 2 hours out to eat dinner...so one hour start to finish).

Flawlessly working again. Not sure that I would ever buy an Onkyo again though, to have to replace caps at a yearly rate is thoroughly disheartening.

I too bought mine supplies from digi-key:

Best of luck to anyone else that has to go through this! :-)

Onkyo had me ship my 606 to Metro TV - Audio Tech in Lincoln, NE. They got it January 18 and had it back to me January 27. I would've had it two days sooner if I'd been home to meet UPS. The bill they included in the box said they replaced defective capacitors per Onkyo service bulletin SB10050402. I got it set back up yesterday and so far everything is working great. Hopefully, it'll last me at least another three years!