Originally Posted by artshotwell
My problem is a bit different: Comcast takes about 50 seconds, my appletv and sony BluRay connect in about 5 seconds.
Yeah, my Comcast takes a little time, its not instant, but not 50 seconds. If I left the box on all the time it probably would be instant.
I contacted support via their website and gave the serial # and the issue. If they approve an out-of-warranty repair, I show they have an authorized service center about 25 miles from me. Beats shipping it if they let me take it there.
I found the thread with the step-by-step DiY instructions, but don't want to do that if they're willing to fix it for me.
Which number did you guys call, the toll-free one, or the "201" area code one?